This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Honda Element. The contact stated that while driving at 65 mph, she had noticed that an extension ladder and debris had landed in the middle of the road. In order to avoid the objects, the contact and the driver behind her attempted to make the same turn at the same time into the right lane which caused a collision. The driver and passenger air bags failed to deploy upon collision. The driver side seat belt also failed to release upon depression of the driver seat belt button. Due to the failure, the contact was trapped in the driver seat and had to be cut out of the vehicle by the county roadside assistance. Both drivers were treated at the scene and had their vitals taken, neither driver needed further medical assistance. A police report was filed at scene. Due to the accident, the vehicle was towed to an independent auto body shop where it remained under investigation. The dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 165,000.
- Menlo Park, CA, USA
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- Menlo Park, CA, USA