The contact owns a 2008 Honda Element. The vehicle was serviced for the NHTSA recall campaign id number 10V098000. After the recall repair was performed, the contact stated that the brake pedal was soft and when they were applied, the pedal continued to extend to the floor. The vehicle was not taken to the dealer for diagnostic testing. The failure mileage was 17,200 and the current mileage was 17,300.

- Boston Lake, NY, USA

Brakes were soft almost to the floor, my vehicle would not stop and ended up hitting another vehicle. Have contacted Honda and they are recalling my model of car but not mine for the same reason.

- Manchester, NH, USA

I am an owner of a 2008 Honda Element which recently came out with a media release from Honda that there was a problem with brake failure. One year ago I filed a complaint with you regarding brake failure on my Element. The dealer at that time found that I had very spongy brakes and air bubbles in the line but could not give me an answer of why this would happen and not guarantee that it could not happen again. I have worried constantly about this and so I still continued to feel the spongy brakes so I took it to a different dealer that checked out and said that is just the way Honda Element brakes are. So 2 months ago the brakes went completely to the floor again ( I have to pump them quickly several times and they finally grab) I called the dealer and they once again checked it and found nothing, well since this media release came out that there was going to be a recall on 410,000 Honda vehicles I immediately called the dealer service manager he was very apologetic and said that was exactly my vehicle, and agreed with me that it is not safe to drive until they get the parts to repair it; he had me call Honda an they treated me very very rudely they told me just to take it to the dealership, I told them I already had and that it is not safe to drive since I've already experienced this problem, they told me that they won't give me a rental car and just kept repeating to take it to the dealer. They said that I could not be certain that my vehicle had this malfunction. I'm very frustrated this car is not safe on the road and even the dealer agrees with me, it is still under warranty but Honda basically just does not care and they treated me like I'm making a big deal about this. Please help!

- Magna, UT, USA