This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Very small grain of salt like ping in windshield. Proceeded to crack from just under the drivers windshield wiperand across. I had a new windshield put in and now less then 1 month later I now have a new small crack.
Crack in windshield originating at lower driver's side. Small pit observed in blackened area of windshield - about 2" above bottom of windshield. Crack developed while vehicle was parked. No impact noted that would cause small pit area, crack is 5" in length.
Idrove the my new Honda Element home and watched the windshield crack as it sat in my driveway. There is no impact point. I believe it is due to a mfrs. Defect in the windshield channel. A spur perhaps.
Windshield cracked on the lower driver's side close to where the windshield wiper is connected. Crack started from under the plastic cover and grew to a length of over a foot within a week. Car was sitting in a garage at the time crack occurred. Dealer refused to replace under warranty claiming road debris caused the crack.
The front windshield had to be replaced 3 times because of stress cracks. The crack are on the pillar on the driver side. The cause of the stress crack is undetermined.
- Asheville, NC, USA
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Crack appeared from base of windshield overnight, with no apparent impact. Has grown to 15" and is an obstruction to vision. Car less than one month old, dealer has stated cracks from little or no impact are frequent and can be expected with the Element, and would not replace under warranty.
2004 Honda Element 4WD, A/T factory new vehicle developed a 10" crack in windshield originating from the passenger side lower left corner of vehicle. No impact to windshield. Vehicle was entering a driveway when the crack was heard (approx 5 mph) vehicle has only 250 miles contacted dealer, they are willing to replace under Honda warranty. But asked me to sign a waiver because "all of the glass received from Honda has a 1.5" scratch in the center portion of the windshield above the rearview mirror" I refused to sign such an agreement. Contacted Honda customer support center 1.800.999.1009 in ca. Zone manager assigned to my case. I feel very unsafe in this vehicle now!! I hope that no one is injured or hurt because of this ongoing (since 2003 model year) defect in the windshield frame/flange. Dealer should have notified customers before purchase!
Crack in windshield beginning at the driver's a pillar of one month old Element spontaneously appeared while car was parked and eventually snaked across driver's field of view to a length of approximately 18 inches over the next two weeks, while waiting for warranty vs. Private insurance resolution and replacement. A second crack spontaneously appeared, again overnight, rising vertically from beneath the driver's windshield wiper and gradually growing to snake off to the right, running parallel to the original crack.
Crack appeared in my windshield of my 2004 Element less then a month after taking delivery. On drivers side under windshield wipers. Came up from dashboard. Had been driving in the snow on snow covered road. Windshield replaced. New crack appeared March 9th 2004 while parked in parking lot at mall. Day was cold. Crack on windshield on drivers side coming out half way up the pillar on side. Waiting on dealer to replace.
Consumer had problem with the front windshield on cold weather it cracked. Dealer replaced the front windshield about one month ago. Once again the windshield cracked, but a this time dealer refused to replace the windshield.
Structural defect with windshield. 17 day old Element developed 16 inch crack in windshield overnight. Started at gap in molding under wipers, continued up for 3" and then 13" towards driver side A-pillar. Sales dealer said may have been caused by pebble and would have to pay out of pocket, ie, no warranty or goodwill. After complaint letter to dealer, service manager told me they might be able to replace it as goodwill one time only. Went to glass experts who found "bubble and burr"/structural defect around windshield causing stress fracture. Had them replace with Honda glass. Second windshield had hundreds of pits in glass. Third Honda windshield now installed. Scared to have family drive in car due to "soft" Honda windshields, as windshield is integral structural component in airbag deployment and rollover. I don't want to be the first plaintiff in a class action lawsuit ala Ford/Firestone. Please help us Element owners.
Rattles coming from the right side of the windshield/dashboard when hitting small pot holes. Creaking noises coming the right rear side of the vehicle at any speed. Slight rattles coming from the left passenger door behind the driver seat. Seatbelts do not retract completely. They're often get caught between doors causing pain and body damages.
Windshield on 2004 Honda Element spontaneously cracked. Started below drivers side wiper blade and headed straight up. No rock or sand pits. The Honda Element owner club website has hundreds of people who are having this problem with mixed responses from Honda and their dealers. Even if covered by warranty what do we do when it expires" drive around with cracks all over our windshields" dealer said there are no tsbs on this but owners club website has them. Dealer did say on phone that if a stress fracture they will replace but warned if there is any sign of a rock they won't and that it is obvious if it is a rock. No sign of any pit at all. If you read the owner's club website you see much discussion on what is a very obvious problem that Honda has that thye aren't really dealing with very openly. Thanks.
04 Honda Element ex with side airbags and 5 speed manual transmission. Windshield cracked overnight while parked in our driveway. Vehicle is less than 2 weeks old with only 450 miles on the odometer when it occurred.
A D V E R T I S E M E N T S
- Garden City, NY, USA