Windshield leaked water, dealership refused to fix. Windshield cracked and was cited by police officer for not fixing, dealership refused to fix. Upon replacement the repair guys just laughed and said that that glass was seated improperly and asked who had replaced it. I responded that it was the original, they told me not to buy any more Honda. Key would no longer work in the driver side door. Replaced something at dealership for $800 as well as the driver side window as it stopped moving due to the motor dying at around 60,000 miles. Now the keys don't work in the passenger side of vehicle nor does the window. In another incident the vehicle failed to stop after fully depressing the brake when traveling about 5-10 mph and drifting into another vehicle causing moderate damage. Honda has not responded to any inquires made by consumer. Nor has dealership. I still owe 10,000 dollars on this car, have spent over 3000 in repairs and at this point want to drive it into a tree at a high speed.

- Newville, PA, USA

My ignition on my 2003 Honda Element, was no longer working, not only could you pull out the key when the engine was running after awhile the key would no longer even turn in the ignition even if you have warranty and paid extra for apparently the best coverage, they find a way the you have to pay out of your pockets, my ignition replacement cost me $1,000 and now there is a recall out on it, and again apparently my VIN number is not included in the recall. The brakes and the brake disc had to be replaced every 6 month. The service for Honda is the [xxx], I personally would never buy a Honda again. My windshield also cracked I have been a Honda service dept often for follow up on the truck they seen my windshield was cracked but would never tell me it was under warranty until the warranty expired. This was my first time ever to buy a brand new vehicle I wanted to feel safe and security, being stuck in a public parking lot a night because the stupid key wouldn't work did not impress me at all, there was a little garage close buy but he couldn't help me because apparently Honda does not deliver there parts to other garages, had to get the vehicle towed and stuck with out a car for a couple of days, because Honda do not have loaners. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gatineau, 00, USA

2003 Honda Element with brakes problems. Consumer requests issue to be fixed, cost of repair and cost of replacement. The consumer stated the brakes and rotors had to be replaced several times due to abnormal brake wear.

- Rochester, NY, USA

My rear brakes went at 29,000 miles and then again at 50,000 miles. Honda replaced the rotors and pads under warranty at 29,000 miles. I brought the Element back several times after complaining about the brakes and they blamed it on dirt buildup. At 50,000 miles the rear brakes went again. This time they weren't going to cover it but after complaining they covered the rotors and I had to pay for the pads and labor. I don't go off road or travel on dirt roads. I had my brakes checked a couple of times when I had my tires rotated. I have recently found out that my friend who also owns an Element had his rear brakes replaced at 18,000. I believe there is a problem with the rear brake system. My front brakes are still the originals.

- Au Sable Forks, NY, USA