I was arriving home and when I turned onto my road the steering got impossible to turn. The steering trouble light come on. I stopped the car. We walked home. Next day I went to car and started it. The light was off and steering was back to normal. I live off of a curvey road will this happen again" I am afraid to drive it. Has Honda got a recall out"

- Frankfort, OH, USA

When driving around 30 miles per hour the vehicle would still drive but it was extremely difficult to turn. I noticed the steering warning failure indicator was flashing on the dash, I could barely pull over to left to avoid cars from hitting me from the sides and came to a complete stop. (The car was still running, no steering). I cycled the key and waited for a couple of minutes, the power steering light was off and the steering worked but only for about 100 meters, this happened about five times before I was able to drive it home. The issue has not reoccurred yet, I'm going to the dealer tomorrow for general maintenance but I was already told that it will be hard to diagnose if the issue is not present. I don't feel safe on this car, specially for long trips or highway speeds.

- Garland, TX, USA

In August 2021, the Crosstour was traveling at approximately 60mph over a bridge, the steering wheel locked and became nearly impossible to turn. Control of vehicle was lost. Vehicle was brought to a Honda service center and evaluated. A code was generated, and the vehicle was under warranty, and the problem was supposedly fixed. February 2022, Crosstour was traveling at approximately 30mph when the steering began to feel unsteady and tight. The steering wheel locked again. Control of vehicle was lost. Vehicle was brought to the same Honda service center. The workers said no code was generated this time.

- Dunedin, FL, USA

Driving on I85N at highway speeds the eps (elec. Power steering) light came on and steering became very difficult without any previous warning. I was able to slow down and veer off the highway without any incident thankfully due to minimal turning required. A week later, the issue reoccurred after a few days of being parked. At least this time I was not on a highway... why did the NHTSA investigation only result in the eps issue being covered for the Accord (2 different tsbs) of the same year but not for the Crosstour if the Crosstour is based on the Accord?

- Marietta, GA, USA

While driving straight at about 25mph on hartford (ct) city street after several miles out of I-91, my steering wheel suddenly went stiff and then an icon with the steering wheel and and exclamation mark appeared. I could not turn the steering wheel, I had to use all my strength to slowly roll off the street to go straight into curbside and waited for aaa tow truck to pick up the vehicle and deliver it to my home for repairing and I was required to find out a way to Transport my family separately to home due to local covid-19 rule. I need to make an appointment with a dealership for service because of the covid-19 pandemic. Glad to be alive and driving at low speed. This happened without warning. I restarted my car several times, the eps light could not gone.

- Fair Lawn, NJ, USA

At 92,886 miles, cranked my parked car up to back out of the garage and noticed the eps warning light was on and remained on. As I attempted to back out, I was completely unable to maneuver the vehicle. I've had older cars where you could at least muscle the steering when low on power steering fluid... not so in this case. Very thankful I was not already on the highway as this would have been a life threatening situation. Absolutely no warning of any problem. This vehicle has never missed a service, has high quality synthetic blend oil, garage kept and always had the recommended service. The car is a beautiful completely unusable vehicle right now. I called a local auto service center and they said only Honda can address this situation and the repair starts at $3000. I read many complaints from Honda owners of 2013 Crosstours/Accord and understand there are many hundreds of thousands of owners with this same issue out of the blue, some of whom experienced the failure while driving.

- Columbiana, AL, USA

While driving at 60mph on I95 my steering wheel suddenly went stiff and then an icon with the steering wheel and and exclamation mark appeared. I could not turn the steering wheel, I had to use all my strength to slowly roll off the highway to go straight into a parking lot of a grocery store and waited for a tow truck to pick up the vehicle. Currently waiting for an appointment with a dealership because of the covid-19 pandemic. Glad to be alive, this happened without warning.

- Bridgeport, CT, USA

Upon driving home I turned a corner and immediately my steering went out and I could not steer the car at all. The car has electronic power steering and the system went out. If I would have been on the highway it could have been a very bad situation. I had I towed to Honda which said this is not under warranty and will cost $3000. The worst part is they can't seen to fix it, they put in a new system but can't seem to get the computer to acknowledge it. I have researched this and found many complaints for the Accord/Crosstours with this issue from 2013-2015 with the electronic power steering going out. Honda refuses to acknowledge the problem. Two weeks later I still have no car. This was a pre-owned certified car and I have had multiple electrical issues and it only has 72,000 miles.

- Pequea, PA, USA

Purchased in 2016. In 2018 with about 80K on the odometer I began to experience intermittent eps failure. The first time I was driving on the highway and felt the steering get heavier. I pulled over and turned the car off. Checked for damage under the hood and saw nothing. Restarting the car, the issue went away. It occurred the next day and was intermittent for about two weeks, but now seems to be in failure 100% of the time. When the failure occurs the eps warning light comes on and the steering becomes very heavy, as if there is zero power assistance from the eps system. The steering is still functional, so the issue does not seem to be mechanical with a 100% steering failure, it's only the powered steering assistance that is failing. Car is still operable but very cumbersome while parking, however my wife cannot drive the car safely because the steering is too heavy for her. This failure has been reported in the 2013 Accord as PE14033. The Accord is the sister car to the Crosstour (a previous model of Crosstour was called the Accord Crosstour), so it seems likely they share the same cause and in my opinion the Crosstour should be covered by the same tsb 15-055 issued by Honda for 2013/2014 Accord.

- Marietta, GA, USA

No notable previous problems. Leaving a restaurant late in the evening, got into my car started and immediately the steering (eps) indicator light was on and there was no power in the steering and the brakes were hard. I shut off engine and tried to restart two times to see if system would reset. No luck. Next day. Went back to parking lot, started car and hoping possible reset-no luck. I was parked- when this occurred thankfully. I had to have car towed to Honda. I am now looking at more than $ 3000 repair bill and $700 rental due to two weeks of diagnosing and work to repair. I am number 10 in the 2013 Crosstour steering complaints that are all similar. And have been reported. Are there more unreported occurrences" this is a big problem that no one has been injured. What has to happen before a recall is administered"

- Morgantown, WV, USA

Electric power steering went out while driving. I was driving at a low speed and was lucky to be in an area that wasn't heavy with traffic at the time and I had my niece and 3 children in the car. It was very scary and nerve wrecking. I had to call a ride for my family members while I waited for the tow truck. This issue is very dangerous. After having it towed to the dealership I had to pay $1650 for them to tell me that it's only under warranty for one year or 12K miles. Does this mean that in a year I might have the head ache of having to come out of pocket for this again or even worse get hit or killed because Honda has faulty equipment that they refuse to replace?

- Suffolk, VA, USA

The car was stationary in a parking space. I started the car and attempted to reverse, however the steering wheel was completely locked and the car was immobile. It would not turn at all, the steering wheel indicator turned on, and I was stuck in the parking space. After 30mins the steering wheel became mobile, however I had it towed to a Honda dealer. The dealer reports that the computer needs to be replaced, which yields a cost of $799. This repair is considered non-power train. Once the computer is replaced another diagnostic test will be run to see if the pins need to be replaced. Replacement of the pins will cost approximately $1,800.

- Lumberton, NJ, USA

The contact owns a 2013 Honda Crosstour. While having the vehicle repaired for regular maintenance, it was discovered that the steering wheel seized and the power steering indicator illuminated. The vehicle was taken to the local dealer (J.L. freed Honda 685 bethlehem pike, montgomeryville, pa 18936), but the cause of the failure was undetermined manufacturer was not contacted. The failure mileage was approximately 76,000. The VIN was not available.

- Doylestown, PA, USA

The first time my steering wheel locked was at a shopping parking lot. Luckily my husband was with me to jerk it around and get it to work again. The second time it happened was 2 days later. This time I was with my 3 year old toddler running errands. I was lucky enough to have it parked in my driveway when it happened. I came out to go pick up my husband from work and it wouldn't move. I called Honda the next day they couldn't understand why it wasn't moving either. I towed it to their service center and receive a call that it will cost me 1200 dollars to replace the eps unit. Why it happened? they don't know... a 3 year old car that I am still making payments on just decided to fry its eps unit!!! how frustrating! I am grateful that I wasn't on the highway or on the road and it for it to stop. Where in other cases I've read online that it had happened to parents!

- Phoenix, AZ, USA

I was driving and stopped at the red light when the green light came on I was unable to make a left turn as the steering wheel locked on me and I had to be pushed to the side by a few construction guys. I I could drive it but make no turns. Had the car towed to planet Honda in union NJ, who stated it would cost me $4,000 dollars to fix the car is not 36 months old and they are saying it is not under warranty. Can you assist?

- Atlantic Highlands, NJ, USA

Electronic power steering unit going in and out while driving.

- Colorado Springs, CO, USA

I was driving on a street going 35 mph and all of a sudden my wheel locked up and I was unable to turn the wheel at all. I looked at the dash and the light with the steering wheel and the exclamation mark was on. I proceeded to drive at a slower speed because I was right up the road from my house. Luckily I had no turns to make. This is very unsafe and luckily I was not on the highway or traveling at a higher speed because this would have caused a major accident. I went home and parked my vehicle, the next morning I started the car to get the mileage and noticed that the caution light was off I proceeded to turn the wheel and it was normal. I drove my car to the auto shop. My car has been checked and it has power steering fluid and the mechanic stated all is well with it. My concern now is why did that happen and will it happen again.

- Camilla, GA, USA

While driving steering light comes on and power steering failed and was a huge safety issue as I could barely manage the car. 2013 with 49000 miles and had to replace a $2500 power steering rack. Similar complaints with 2013 Accord

- Baton Rouge, LA, USA

When I started the car, the indicator for a power steering failure was illuminated on the dashboard. The power steering did not function, and there was no power steering assist. The car has been taken to the dealer for diagnosis and repair.

- Smithtown, NY, USA