CarComplaints.com Notes: For the 2013 model year, the Crosstour got a facelift and the more-efficient (albeit terribly named) "Earth Dreams" engine. While the newer model now gets better MPG, you're not going to be able to ride for long considering they did nothing to address the terribly uncomfortable seat.
I have purchased so many vehicles from Honda in the past that its unfortunate that I've had so many issues with this vehicle. My biggest problem is the one that seems to be the same others have had with axle going bad after less than 60,000 Miles.
I first noticed that there was an issue at about 47,000 Miles. I would be getting off the freeway and the steering wheel would shake slightly when I would be slowing down. I took the car over to two mechanics and they didn't see any issues with the vehicle and couldn't figure the issue out since everything seemed to fine. Fast forward to about 53,000 miles and it was definitely noticeable that the shaking in the steering wheel had evolved into a much larger issue. My whole car would shake when pressing the brakes to slow down after getting off the freeway or to a stop light. I took it back to a mechanic and they were able to diagnose that the axle was no longer any good and it had to be replaced. I checked to see how much it would be and they advised it would be around $1,500 and would advise once he got more definitive pricing on the parts. He called me about an hour later advising that it would be around $1,400.
HOWEVER there would be a wait on the parts since there's no way to get any parts aftermarket and advised that the dealers are having an issue getting the parts due to it being an issue in a lot of the Honda Crosstours. I asked how long it would be and he said he spoke with all the dealers in the area and seemed to be about a couple weeks to get them, since there are 2 parts and was only able to get the part for a single side. I asked if I could drive the car in the mean time and he said that he didn't recommend it so I waited a week for him to locate the parts.
I ultimately called my family mechanic to see if he could get the part and luckily after checking for a day he was able to find both sides from a dealer in the area. At the end of it all, the repair cost me $1,200 and it took 2 days to fix. I understand that cars have issues but I expected more from Honda. The reason I have continued to purchase vehicles from Honda is because I usually have no problems and tend to be quite reliable. My 2006 Accord is still running fantastically well and has had no major issues outside of the Airbag recall. Unfortunately after this issue and multiple other issues I have had with this car, I can't recommend the Crosstours just because I am sure they have yet to address the real problem and bet I will have to replace it again in the future. I loved this car in the beginning but it's becoming too problematic for my taste!
2013 Honda Crosstour purchased new. 3 front axles, rear axle, 2 computers, new fobs, stereo keeps acting up. Hands free acts up. Car beeps randomly. Auto door locks don't always work. Windows open on their own. Dealership admits my car is a lemon. They want me to buy a new one!
- Tracy B.,
Nanaimo, British Columbia, canada
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A D V E R T I S E M E N T S
I have purchased so many vehicles from Honda in the past that its unfortunate that I've had so many issues with this vehicle. My biggest problem is the one that seems to be the same others have had with axle going bad after less than 60,000 Miles.
I first noticed that there was an issue at about 47,000 Miles. I would be getting off the freeway and the steering wheel would shake slightly when I would be slowing down. I took the car over to two mechanics and they didn't see any issues with the vehicle and couldn't figure the issue out since everything seemed to fine. Fast forward to about 53,000 miles and it was definitely noticeable that the shaking in the steering wheel had evolved into a much larger issue. My whole car would shake when pressing the brakes to slow down after getting off the freeway or to a stop light. I took it back to a mechanic and they were able to diagnose that the axle was no longer any good and it had to be replaced. I checked to see how much it would be and they advised it would be around $1,500 and would advise once he got more definitive pricing on the parts. He called me about an hour later advising that it would be around $1,400.
HOWEVER there would be a wait on the parts since there's no way to get any parts aftermarket and advised that the dealers are having an issue getting the parts due to it being an issue in a lot of the Honda Crosstours. I asked how long it would be and he said he spoke with all the dealers in the area and seemed to be about a couple weeks to get them, since there are 2 parts and was only able to get the part for a single side. I asked if I could drive the car in the mean time and he said that he didn't recommend it so I waited a week for him to locate the parts.
I ultimately called my family mechanic to see if he could get the part and luckily after checking for a day he was able to find both sides from a dealer in the area. At the end of it all, the repair cost me $1,200 and it took 2 days to fix. I understand that cars have issues but I expected more from Honda. The reason I have continued to purchase vehicles from Honda is because I usually have no problems and tend to be quite reliable. My 2006 Accord is still running fantastically well and has had no major issues outside of the Airbag recall. Unfortunately after this issue and multiple other issues I have had with this car, I can't recommend the Crosstours just because I am sure they have yet to address the real problem and bet I will have to replace it again in the future. I loved this car in the beginning but it's becoming too problematic for my taste!
- Teck E., Glendale, CA, US