CarComplaints.com Notes: Honda dropped the "Accord" prefix for the 2012 model year. The new name is now just Crosstour.

7.0

pretty bad
Typical Repair Cost:
$460
Average Mileage:
20,200 miles
Total Complaints:
8 complaints

Most Common Solutions:

  1. not sure (5 reports)
  2. replace brakes (3 reports)
2012 Honda Crosstour brakes problems

brakes problem

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2012 Honda Crosstour Owner Comments

problem #8

Jul 012013

Crosstour V6

  • Automatic transmission
  • 12,000 miles

A D V E R T I S E M E N T S

Not under warranty. Dealer indicated that it was wear and tear from driver.

- cappy21, Waltham, MA, US

problem #7

Dec 022015

Crosstour LX V6

  • Automatic transmission
  • 27,000 miles

I have not, during my lifetime, ever had a brake problem like this PREMATURE wear on any vehicle I've owned. Brake replacement has never been a problem. The rear brake pads are done for and the rotors can't be saved. I must have new rotors.

UNWARRANTIED EXPENSE!!!!

- Nat M., Owatonna, MN, US

problem #6

Aug 182015

Crosstour

  • Automatic transmission
  • 25,000 miles

I have owned Honda vehicles since 2006 but am officially done with them after this recent incident. How can a car have ALL four brakes need to be replaced with less than 30,000 miles???? And when we take it in to Honda, they want to sell a ONE year warranty? Seeing as how this problem suggests cheap brakes were placed in the first place, they could at least offer a longer warranty on these new ones. I guess we can expect to return in another 25,000 miles. Doubtful because we'll be dumping this car as soon as feasible.

- Tamarra K., Desoto, TX, US

problem #5

Jul 082015

Crosstour EXL 3.5L V6

  • Automatic transmission
  • 19,324 miles

A D V E R T I S E M E N T S

A car just of 2 years old, still under warranty should not have to have rear brakes and rotors replaced. The dealership stated it was normal wear and tear, the car has 19,324 miles on it. Calipers were not sticking, no rust or corrosion was found. I don't believe we should have had to repair this and not be covered by warranty.

- lisjer, Bangor, ME, US

problem #4

Jun 042015

Crosstour

  • Automatic transmission
  • 25,500 miles

I will NEVER ever buy another Honda and recommend you do not buy one. I bought a brand new 2012 Honda Crosstour and it drives well, but at less than three years and about 25,000 miles, my rear brakes are gone (10% left) and they need to be replaced. I called Honda Customer Service because I was told that since it is front wheel drive, the front brakes (which ave more than 50% left) should go before the rear ones.

Well, I have had nothing but head aches from Honda and been lied to. They tell me it is normal wear and tear. Well, they lost a class action law suit in 2010 for this same problem and I guess they are continuing to put inferior parts in their car. They also told me that front wheel drive does not mean your front brakes are used before the back breaks and the back brakes can go first.

Along with the brakes, I just recently had to put two new tires on. I believe tires should get more than 25,000 miles, especially ones that came with the car. I have a feeling that this car is going to be a bottomless pit until my machine replaces all the parts under the hood with quality parts. Make sure if you own a Honda you can do repairs yourself or have a great machine (thank goodness I do). When talking with customer support, all they are interested in is how many Honda products I own. When I asked to speak with a manager, they refused to allow me to talk with someone. What really, really, really poor customer service.

Run away from the Honda cars as fast as you can unless you are rich and do not mind spending money unnecessarily.

- cherylro, San Diego, CA, US

problem #3

Apr 252013

Crosstour

  • Automatic transmission
  • 12,000 miles

Bought a new Honda Crosstour and less then a year noticed the care was vibrating when I would brake. Took it to the dealer and the resurfaced the rotors. Less than a year later the same problem with the brakes and the deal is trying to blame it on the weather in Florida .

Did research on line and found that the 2010 Honda Accord had the same problem and there was a legal approval for a class action suite for premature brake wear and bad rotors.

Now the dealer wants me to pay over $350 to resurface the same rotors. I called Honda customer service and they are investigating. Honda was aware of this problem before the built the car.

The Crosstour is a nice care that needs new brakes and rotors ever year. That's a big problem since a Honda can last for over 10 years that's $3500 plus dollars for brakes just to own this car. WOW I sure would not have bought it if I knew that.

This situation is dangerous and annoying. I no longer feel safe in this car.

- pwheeler, Jacksonville, FL, US

problem #2

Jun 282014

(reported on)

Crosstour ES 3.5L V6

  • Automatic transmission
  • 26,250 miles

I can't begin to describe how disappointed I was to find out that my rear brake pads and rotors were totally shot at only 26,250 miles I paid top dollar for, what I thought, would be a high quality vehicle. Apparently Honda did not feel compelled to install quality brakes on the Cross Tour. I wanted a top quality vehicle so that I wouldn't get beat up with maintenance costs down the road. That appears to have not worked very well for me. My opinion of Honda just took a "nose-dive". This is totally unacceptable. I love the car otherwise, except for the fuel consumption, but I can't afford to be swapping brake pads every 20,000 miles. Shame on you Honda.

- Clint B., Mullan, ID, US

problem #1

Aug 012012

Crosstour 4WD EX-L V6

  • Automatic transmission
  • 14,500 miles

First let me say how much we love Love LOVE our 2012 Crosstour EX-L.

However, this brake thing is a big concern because of the safety factor.

At around 14K miles, the brakes started to have a little judder that progressed to a lot of judder/shimmy.

Brought it back to Paramus Honda @ 17.5K, they felt the shimmy/ juddering. We had to fight tooth and nail because they wanted to charge us. They told me I must be "braking too hard". Really? I have an 85 mile r/t commute, mostly highway- not alot of braking. But even if I was in stop and go traffic all day long, that shouldn't happen @ 14,000 miles. Anyway.

Finally they did resurface all 4 rotors and didn't charge us. However, now @ 40k miles our CT is AGAIN having the same damn problem... My other half says the brakes must be undersized for the weight of the car, and we need to upgrade. I find it really illogical that we spent $37,000 on a car equipped with every option, yet the brakes need to be upgraded. Dangerous.

I'd buy my badass CT again in a heartbeat, though :)

- Lysa F., vernon, NJ, US

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