The contact owned a 2018 Honda Clarity plug-in hybrid. While driving 30 mph and making a right turn into a parking lot, the vehicle accelerated independently without warning. The steering wheel seized and the contact crashed into a store. The front driver and passenger air bags failed to deploy. The contact sustained shoulder and collarbone injuries that required medical attention. The front passenger did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 1,100. The VIN was not available.

- Honesdale, PA, USA