This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the morning of November 10, 2017, the "check breaks" light lit up while I was driving, then the breaks suddenly stopped working. Fortunately I was driving in slow city traffic, so I wasn't moving very fast, but in order to stop, I had to apply the parking break because the car kept on moving after I hit the breaks several times. Fortunately I was able to stop the car without hitting anyone or anything. I was afraid to drive the car after that incident, so I called a tow truck and had it towed to the fairfax Honda dealer in fairfax, va. The dealer checked it out and said that the reason the breaks failed was due to a failure in the electrical system and that a part # 01469-TR2-355 servo set needs to be replaced. The part is going to cost around $3400 and is not covered by the warranty. If that wasn't bad enough, the part is also on international backlog and it will soon be a month and I still don't have a car. But now I am thinking that it sounds strange for the breaks to depend on the electric system of the car and that it could be a design flaw and is a safety concern for me. One of the scariest experiences is to have your breaks fail while driving and I don't want that to happen to me again. I bought the car as a certified pre-owned car at another Honda dealer (pohanka in fredericksburg, va) in August of 2016, but now I am afraid that could happen again even after shelling out that amount of cash to have it fixed.
- Vienna, VA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Vienna, VA, USA