The contact owns a 2007 Honda Civic hybrid. The contact stated that the ima battery failed, the vehicle was slow to accelerate, and the low beam headlights failed to illuminate. In addition, the ima warning light flashed and the service engine light dimmed. One mechanic provided testing and a second mechanic also inspected and diagnosed the failures, but was unable to provide a repair solution. The vehicle was taken to the dealer for further diagnostic testing. The VIN was not available. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 140,000.

- Ventnor City, NJ, USA

On 8-14-15 noticed right headlight out; may have been out before that. Shop replaced it on 8-14-15. It went out again within a few days. Noticed it only later again. Was able to return to shop 3/14/16; no ticket was done. Honda guy put hand behind light and said "the connector wasn't turned all the way." Light went out again within a few days. After talking to manager, dropped it off 5/23/16, manager arrived later; he and other staff denied light was out when they took the car. The light was back on (they must have done something.) the light stayed on only for one day. Next day light was out again. Once it's out, it stays out until a workman does something to bring it back on. Without this light, I can't pass state inspection; moreover, it is dangerous to drive on rainy days or at night because cars don't see the passenger side of my car. Honda put the light on and made me pass the inspection, but their remedy is only temporary.why doesn't Honda fix this problem" why do they tell me it's been on when they got the car, when I know it's been out" I do not want to return to the shop if all they do is lie and not fix the problem. I need to see if this problem is related to the 2007 recall on Civic hybrids for "DC-DC converter diode". this failure will cause the headlights to turn off, among other more risky things, as the problem develops. I did not ask them about this specific recall, but Honda denied that there is any recall for this situation. Perhaps they do not want to go through the trouble of replacing the voltage converter free of charge. Other lights have been going out and been replaced repeatedly since Aug. 2015, as my receipts show. But this headlight is not staying on when they put it on. On 5-23-16 when they last turned the headlight back on, I drove it all day and it was on. But on another day, not sure when, it was out and has stayed out.

- Dale City, VA, USA