This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The transmission seemed to slip, the engine RPM's would go up but speed would not change. As you drove down the road you could see the tach which shows RPM go up & down, up & down all the time but the speed would stay the same. Very poor gas mileage around the mid 30's not even close to the 50 mpg that we were told. Then one day the car just made a bang and stopped, the transmission steel belt inside broke into many pieces and the car wouldn't move. $1800 to fix this then we still had the RPM up & down problem. Then @ 80,000 miles the battery light came on had update done to computer, made the mpg even lower and we were told the hybrid battery is going bad, replacement cost $3000. Couldn't afford this then the hybrid battery died 100% couldn't drive car without any kind of charge in battery and it also cause another part of the hybrid system to go bad which cost $1700 to fix. So we needed a new battery @ $3000 and another hybrid component for $1700 so we could drive this car. It had under 100,000 miles and Honda wouldn't help pay a dime, and all this not to long after we spent $1800 to have transmission belt fixed. So we traded in the car to Honda for a Ford. We also spent $1200 to have the ac compressor replaced on this car so it was a lemon from the start and all this time Honda wouldn't help at all even though we had complained time and time again. Now they are in a class action law suit which I hope they are made to pay millions. I would never purchase another Honda hybrid, this car was to save us money on gas because of the mpg but it cost us thousands in repairs that by far cost us more than the money we saved in gasoline.
The contact owns a 2003 Honda Civic hybrid. The contact stated that the vehicle would violently jerk when accelerating from a stop and also when driving at various speeds. The failure recurred on an intermittent basis. The vehicle was taken to an authorized dealer numerous times where various transmission and engine repairs were performed, but the failure continued. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 5. the VIN was unavailable.
- Montclair, CA, USA
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- Fair Oaks, CA, USA