This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got a recall notice in Nov,2024 for my 2023 Honda civic, I called the Honda dealer to make an appointment to get my car fixed, The gentleman told me I can't make my appt now he told me I gotta wait because he doesn't have what they need to fix it, he also said I would get another notification about my car's recall..Here it is Jan,2024 still nothing.The parts that got recalled on my car is nothing to sit around and wait, It's dangerous to take a chance on me driving and my EPS does what the recall said can happen.How long does a dealer have to fix a customer's recall its been months and 1 wk.
On January 23, I first noticed a severe alignment problem, as the car felt unstable and was veering in one direction. I took the vehicle to Mavis Tire Shop, where an alignment was performed. Initially, the car felt fine, but the same issue reoccurred on February 6. I then took the vehicle to DCH Paramus Honda for a recall inspection and explained the alignment problem, mentioning my prior visit to Mavis. They informed me that Mavis did not perform the alignment correctly but assured me that everything was fixed. However, the alignment issue returned, and I brought the car back to DCH Paramus on March 12. Despite my frustration and concern, they performed another alignment and multi-point inspection at no charge. Yet, they inaccurately documented that the issue might be due to my driving habits and tints, which is not true. I don-??t drive at night, nor do I drive recklessly or through potholes. On March 26, the alignment issue led to a minor accident. I attempted to stop near the highway divider as I felt the car veering uncontrollably, which caused damage to the side skirt. I had it repaired at an auto shop as I need the car for my daily 50-mile commute. On April 16, I spoke to a Honda representative and explained my ongoing safety concerns. Despite my detailed explanation, the representative's response made me feel undervalued as a customer. I was told I would be assigned a case manager, but as of today, May 27, I have not received any follow-up communication. This lack of response leads me to believe Honda is waiting for my warranty to expire, which is unacceptable.
I believe my steering has failed. I got it looked at, the dealership reported that nothing was wrong with it. My safety is at risk because it is hard to steer. It jerks on the highway. I believe it is cause my wheels/tires to also jerks and swivel. My car feels very shaky on the highway. I have not taken it to another mechanic because the dealership has already said they would not reimburse me if someone else replaced it. I have a warranty and do not want to pay a crazy amount of money if the dealership will cover it anyways.
I started having issues with my tire the tire felt wobbly like if it was loose I took it to Mavis Tire Shop it was closer to my house as an emergency I got my tire balanced and alignment. The tire felt fine for like a day then I started having the same issues so I took it to Honda service center which felt fine as well for like a day they ran a multipoint inspection and they said the car wasn-??t aligned properly. The car felt good for like a day as well and I-??m having the same issues. I believe traveling over 50 mph taking my car out of alignment on my route to work.
I have a steering wheel that sticks at highway speeds around 50-70 mph while driving straight, my steering wheel sticks. The honda dealership says it's fine. I believe they greased something during my recall inspection that made my steering not as noticeable. He said everyone has sticky steering but that honda has no fix. My tires are balding at an extreme rate and very uneven wear. I have been arguing with the dealership and have given up. I also have a valve cover that is leaking oil. My car has 35k miles
A D V E R T I S E M E N T S
- Stratford, CT, USA