This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2023 Civic Touring Hatchback was recalled earlier this year for a EPS issue. I brought it in and they did a very short -??inspection-?? at the dealer and told me I was good to go and there are no issues. Driving home the car didn-??t feel different than when i first dropped it maybe an hour before. As time went on the problem (being sticky steering wheel and having to make minor adjustments above 35-40mph) went on as well and has gotten worse to the point where i don-??t feel safe driving highway speeds. i have gotten the car checked out elsewhere at 2 different shops and they say all is good mechanically so the problem with the EPS gearbox is still outstanding. 2023 civic touring with 5k miles. This vehicle does not stay in the lane, does not drive straight, and absolutely doesn-??t feel safe.
The Electric Power Steering unit is faulty. The steering locks up when driving above 30 MPH. A bit on input is required to unlock the steering wheel from the current position. The vehicle is difficult to maneuver as the steering wheel will lock in a direction, which means I have to constantly correct the steering wheel. The vehicle has been inspected by the dealership and noted that the part is defective. There were no warnings or messages. I started to feel the wheel get stiffer and harder to drive. This occurred around November of 2023. The parts have been backordered since December of 2023 with no estimated delivery date.
The contact owns a 2023 Honda Civic. The contact stated that while driving at approximately 55 MPH, the vehicle jumped and veered to the right independently. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer, where the steering rack was replaced under NHTSA Campaign Number: 23V704000 (Steering) however; the failure recurred several weeks later. The contact stated that the failure had recurred while driving and exceeding 50 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced; however, the parts to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,776.
My car is afflicted by a common steering issue experienced by other owners of 22-23 model year civics. The steering becomes -??sticky-?? or -??notchy-?? often at highways speeds. It is most noticeable when making small steering adjustments to stay in center of lane, and it takes more effort than normal which causes over correction and difficulty staying centered. It creates a more stressful drive in heavy traffic and creates a higher rate of driver fatigue on longer drives. On a long night drive, I have experienced enough fatigue from trying to maintain center of lane that I-??ve needed to pullover and rest frequently. I have described the issue to one dealership but the problem is intermittent and they have not yet observed it or done more than a basic inspection. However, there is a wealth of anecdotal data online in owners forums of people who are experiencing this, with varying levels of success with getting their dealerships attention and meaningful action or resolution. Honda has released a service bulletin (23-037) which matches my issue, however people are now reporting that the issue continues even after getting a replacement EPS gear box. Therefore it is my opinion that this should be escalated to a recall, and that Honda take more action to resolve this known issue before it results in accidents (particularly through driver fatigue or inability to maintain center of lane accurately). I have also started to notice noise from my steering system when stopped or at low speeds, which makes me worry that the steering issue is worsening over time and will become an even more significant safety issue just outside of warranty (I-??m only at 22,000 miles currently).
While driving at any speed and sometimes when stopped the steering wheel jerks and shutters and is resistant to correction when diving with the lane assist off. It is more noticeable when driving at speeds over 45 mph/ It feels like the steering wheel is sticking. There is also a slight knocking sound that I recently noticed that accompanies the steering wheel -??twitch-??. It is very disruptive to my driving experience. This happens every time I drive and started around the 1500 mile mark on my vehicle.
- Honolulu, HI, USA
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Experienced sticky steering while driving down highway. Felt resistance in the steering wheel when trying to make a minor correction. It required additional steering effort to overcome the resistance.
Steering wheel has some resistance when trying to correct while driving. Steering is 'sticky, ' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. My concerns were confirmed by a mechanic shop in my area who acknowledged the steering issues and also other family members. During the last time making periodic revision on my Civic I mentioned that and no action had been taken by Honda dealer. As more miles I drive the issue grava-te, making har to keep the vehicle in the lane as above described.
This was a single car incident (no other cars involved). The car was going on the 270 degree curved onramp to enter the highway. Lane Keep assist (LKAS) came on at or near the end of the onramp which caused the vehicle to head from the inside part of the lane/curve towards the left side of the onramp lane/curve and toward the left side retaining wall. Driver attempted to course correct but steering was not responsive in time and the car hit the left side wall completely disabling steering. The car came off the left wall and went across the onramp lane and struck the right side retaining wall before coming to a stop. Airbags did not deploy. Seatbelt may not have locked/tightened at impact with the wall either. LKAS initiated the move into the wall, the steering was stuck/non-responsive or perhaps slow to take driver input. Multiple previous reports to the dealer about steering being problematic were each unable to confirm a problem and this vehicle was not considered part of the existing potentially related recall. The LKAS is believed to have engaged with flashing warning just before crash. After the crash, the driver seatbelt "red X" shows on display, a LKAS error shows on display, and a supplemental restraint system error shows on the display.
The steering wheel feels funny and weird, sometimes stuck and wandering. the car doesn't feel secure driving with this problem. I took it to Honda Dealer service but they said there are no recalls for this car and my car has 20K only.
When going straight for a period of time down the road at speeds above 40mph or so, and the needing to make a slight right or left adjustment to the steering, it feels as though steering sticks momentarily and requires more effort to make a steering adjustment. This is scary and not right. So far, the Honda dealership where I purchased the vehicle as a certified pre-owned car has said there is nothing wrong with the steering. This definitely seems like a safety issue and something Honda needs to issue a recall for. I don't feel the car is safe for my wife to drive or for my kids to ride in.
There is a recall on other similar vehicles but my VIN isn-??t showing as one with a recall. However, I am also experiencing -??sticking-?? while steering. Brought the car to the dealership and received conflicting information. We were told that the tech was able to replicate the issue we stated when he test drove the car. Dealer ordered the part, which appears to be just a bolt that they stated was back ordered for 3 weeks. This was the second time we brought the car. The first time, they supposedly just took a photo of the part number to see if it was part of the recall or not and never inspected the vehicle thoroughly. We are concerned that the dealership is not doing their due diligence to ensure our safety. AJ, the service rep from Honda West said he can-??t really confirm whether it-??s safe to drive the car or not when I asked him what we should do until the part arrives. Then when I asked about a possible rental car because I feel unsafe driving the vehicle, he said that Honda doesn-??t consider this a safety issue so they can-??t provide us with a loaner or rental car, but continued to ask us if we wanted to leave the car (for 3 weeks). We are concerned that not all vehicle part numbers related to the EOS issue have been identified to be included in the recall. Hoping for some assistance.
The vehicle has -??sticky steering-?? at highway speeds. The steering wheel seems to get stuck on something and doesn-??t move very smoothly. While it is manageable, it is a known issue that I-??m not entirely sure Honda is addressing. I-??d mentioned it to the dealer and they told me Honda knows it-??s an issue but they don-??t have a resolution so they should be putting out a bulletin saying it-??s a normal part of the technology. However, it can be kind of scary at highway speeds. It doesn-??t make me feel safe on the road at all times. I know there is a steering rack recall but they claim the two are not related. I have not taken my car to the dealer for them to reproduce the issue but in the civic community it is a big issue that is happening to many people. No warning lights or codes come up. It just doesn-??t feel safe especially considering it happens at 60+ mph.
Just want to document/share an issue I've had recently. 8k miles 2023 Honda Civic Hatchback Sport Sedan. The steering wheel sticks at times. Driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. If i steadily make corrections it doesn't stick. Same in a turn. If I am making a slow or wide turn, wheel stays in same position for a second, it doesn't just roll out of the turn easily. I have to force it to come out of the turn. Again once it's unstuck it feels fine. Leaving it in one position for more than a second or two initiates the stuck. It is annoying.. I have read some Forums [XXX] ) and there are countless Civic owners that have same issues with no fix and they have been complaining that Honda dealerships are not fixing the issue n saying that they didn't see the issue. I hope Honda owns their mistake and fix my car along with others INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a new 2023 civic that is still under manufacture warranty. The steering becomes stuck when driving. When driving, and you turn the vehicle a slight bit, instead of the steering straightening itself out, it stays stuck. So you have to forcefully keep making micro adjustments. I have shown it to a honda dealer ship and they agreed it was a manufacturers defect with the steering rack and have placed an order on the part. But theres so many cases of this that part is on back order and honda has yet to provide me with a solution in the meantime. So I have to keep driving a defective car thats basically brand new and honda wont even provide me a rental car.
After about 6000 miles on the odometer, my vehicle started experiencing the "sticky steering" that other owners of this vehicle have been experiencing. When driving at about 55+ mph, the steering wheel gets very stiff, making adjustments to steering much more difficult. The issue was on and off, but it has occurred several times within a span of a few days. After this discovery, I took the car back to the dealership to try to get it fixed under warranty. It has been about 30 days and the issue is still not resolved.
This vehicle has sticky steering which seems to start or become much more of an issue after driving the car for about 30 minutes. The effort needed to turn the steering wheel increases, especially when making small corrections like freeway driving. The issue starts become very notable around 35-40mph and increases in "stickyness" as you travel faster. The steering wheel is hard to get it to move, and as it comes free it causes an overcorrection. It makes it hard to stay straight in a lane or to correct a turn after changing lanes, especially on the highway. This issue is dangerous at highway speeds and extremely annoying at slow speeds. Last week I almost sideswiped another vehicle after changing lanes on I-5 because the steering stuck so bad. Another time I almost went off the road. This issue is unrelated to the current active recall for the steering rack and does not go away when I turn steering assist off. If you listen closely while traveling at around 30-40mph, when the steering sticks, when it releases a slightly audible clunking sound can be heard coming from the front driver side of the car. This sound is hard to hear on rough roads but is obvious when the pavement is smooth. This issue has been reported and discussed by many drivers in online forums and may be related to the worm gear in the steering gear box. I experience this sticky steering problem at all speeds, temperatures, and lengths of time driving. I purchased my vehicle new about a year ago and it has 11,420 miles on it. The issue started somewhere between 6-7,000 miles.
Issue has not been looked at by the dealer or a mechanic. Reporting "Sticky Steering" with some observations and would like to be an example or participant in finding the root cause. Current milage is about 12,000. Issue began around the 7-8,000 mile range. Notice that the steering, as you make minor adjustments while driving to stay centered in lane it takes more effort to move the steering wheel slightly but then gives and sometimes the car overcorrects. Occurs at any speed on the road, typically more pronounced, or much more concerning on rainy days in traffic, especially tight lanes, rain and fast moving tractor trailers encroaching on the line. Observation recently (because my radio was off and the car was very quiet) I noticed that even sitting at a traffic light, you can hear the give, or release at the "sticky" point. Makes me think it should be fixable or fairly easy to identify.
Steering is "sticky" at higher speeds, taking more force than usual to turn or make adjustments. During these situations the steering wheel also does not return to center by itself when completing the turn. There is also a "knocking"/"clunking" noise when turning the steering wheel while stationary or at low speeds. Vehicle mileage was at around 25,000 miles when the problem was detected.
I took my car in because the steering wheel feels like it gets stuck and starts shifting my car to the left. I have to turn the -??sticky-?? wheel until it snaps back from shifting. I had scheduled a service because it felt very unsafe and then the day before I took it in, I noticed there was a recall. However, when I mentioned it to the tech he said that the recall didn-??t affect my car and that everything was good. I took it to another service center where they found the issues- steering rack issue. BUT NOW the parts on back order and it-??s progressively getting worse! It feels safe to drive and that-??s the only mode of transportation I have!
A D V E R T I S E M E N T S
- North Bergen , NJ, USA