This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering is best described as -??notchy-?? or -??sticky, -?? it feels stiff. Minor wheel corrections on the highway cause the car to overcorrect and overcompensate steering. Small adjustments made while driving do not feel smooth.
The steering mechanism of my vehicle exhibits noticeable resistance (stickiness), necessitating constant, minor adjustments to stay centered in my lane, particularly when traveling at speeds over 40 mph. This condition is a significant safety risk, as it could lead to excessive steering correction during emergency situations at highway speeds, which might cause a loss of control over the vehicle. Although I have reported this issue to the dealership and told them about the TSB 23-037 issued by honda, they have concluded that there is no recall with the vehicle and want to charge me a diagnostic fees and keep the vehicle with them for multiple days. The vehicle is in warranty. I contest their evaluation, believing that the problem has not been adequately addressed.
For several weeks, I have noticed while driving, the steering feels like it is sticking and catching. It feels as though the steering locks into place which causes an issue with trying to control the steering as well as issues with turning the wheel while driving the vehicle. This is a major safety concern. I took the vehicle to Buckeye Honda located at 2615 N Memorial Drive Lancaster, OH on [XXX] regarding my concerns. Keith Vanatter a technician at Buckeye Honda test drove my car and verified my concerns of a sticking steering wheel and recommended a replacement of the rack and pinion. A service advisor at Buckeye Honda named Jacob Lang informed me after the tech verified the issue with my vehicle that the rack and pinion needed to be replaced at a cost including parts and labor of $2798.57 because my vehicle is out of warranty since it has over 36,000 miles on it. I was highly upset over this and informed the service advisor that the car is a 2022 model and I purchased it brand new in 2022 and should not be having this kind of issue with the steering. I informed Mr. Lang that Honda should be responsible to fix the issue at no cost since there are open recalls and numerous reports which Mr. Lang verified of 2022 Honda Civic car owners having the same issue that mine is having and he advised that my car did not show a recall per the vin. Mr. Lang advised me to call Honda America and speak with them to see if they could do something about getting this fixed or meeting me half way on the cost, Honda America advised no since no recall information pertains to my vin. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2022 Honda Civic. The contact stated that while attempting to maneuver the steering wheel, the contact stated that the steering wheel seemed stuck, and was hesitant to move in either direction. The contact inspected the vehicle and noticed the steering failure was causing premature wear on the tires. The vehicle was taken to the dealer where it was diagnosed and determined that the EPS steering rack needed to be replaced. The contact was also informed that the steering gear needed to be replaced. The vehicle was included in NHTSA Campaign Number: 23V704000 (Steering). Still, it had only been scheduled for the remedy because the contact wanted to seek assistance with the additional repairs for the steering. The manufacturer was made aware of the failure. The failure mileage was 25,000.
- Starke, FL, USA
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Steering feels "notchy", especially at highway speeds. Steering wheel feels very on-center and requires extra effort to move it from the center position.
Not the sticky steering for sure and also fill I have the faulty steering rack even tho it-??s not included in recall I can feel something running on the driver side floor while turning
my steering wheel gets sticky at high speeds on turns and gets stuck, took it to dealer and they say it-??s nothing to worry about but i almost hit a curve while turning on the freeway. and when i also reverse there-??s a clicking sound everything and they don-??t heard it. pleas fix this problem. i don-??t feel safe in the vehicle anymore and it just sits in my garage now
Steering wheel sticks while driving took it to Honda and they claim they test drove it for 12 miles and found nothing wrong with it. I took home the car and it-??s still Doing what I took it in for. The steering either over steers or under steers (not sure if I-??m explaining it correctly) kind of like when lane assist is on.. the fight it gives you without indicating of a lane change well it does that at all times even when it is not
My steering wheel is very sticky. It gets stuck when i-??m driving and trying to turn. It is a safety concern because sometimes it is requires an effort for me to use my steering wheel when driving. my steering wheel has been assessed by Honda and they mentioned that it Hass to be replaced. However, since my car is out of warranty, I would have to pay for it or a portion of it. This should not be happening and it is a safety concern. Honda should offer a recall regarding this issue because a lot of vehicles are having this experience with their steering wheel.
The steering is sticky and have a hard time keeping in the middle of the lane without constant minor jerking. Very noticeable at high highway speeds above 40+ mph. This safety concern might cause over correcting in an emergency steering at highway speeds thus possibly losing control. I took it to the dealership and they said there was nothing wrong with the car. I let them know they were wrong. Technician test drove the car but never took it onto the highway.
The steering wheel has been sticking when turning left and right, resulting in a not smooth turn. The steering wheel also sticks when making minor adjustments to direction while driving straight. Most noticeable at highway speeds of 65+mph This has happened every time I've driven the car for the past few months. I took it to Honda this week, 2/19/24 and they stated they could not replicate it, but one tech/service advisor did note that they did feel some stiffness Honda states they recalibrated the steering wheel
Having problems with the steering wheel, while driving my car, the steering wheel gets stiff and it is hard to maneuver causing the vehicle to pull. I feel very unsafe driving my vehicle on the road. I received a recall noticed, therefore I took my car to dealership but was informed that my car was not under recall, but was informed that I needed to replace the steering gearbox. I don't understand why my vehicle doesn't show as having a recall if I am having the same issue mentioned on the current steering rack recall. I have been waiting for my car to get fixed for over a month; the dealership is waiting for parts. Meanwhile I have to drive my vehicle with this problem because the dealership will not provide a rental due to vehicle's recall status.
When driving on freeway or high speeds the steering wheel tends to get -??sticky-?? or harder to turn and when I turn the wheel slightly I hear a clicking noise.This only happens when I drive the vehicle at highway speeds
The steering wheel feels like it is sticking which causes minor corrections to be over corrections. It-??s like the steering wheel gets stuck and you have to force it to turn in order to make a correction.
I began having intermittent problems with my power steering system several months ago. While driving at highway speeds, the steering wheel gets "stuck", and I have to use force to unstick it, which causes overcorrection at times and makes it difficult to keep the car in the proper lane. Since there was a recall on my car involving the steering rack, my husband took my car into the Honda dealership in Gainesville, FL and explained the problems I've been having with the sticky steering. They drove the car, but said they could not replicate the problem I described, so no repair was done, but they did inspect the recalled steering rack. There have never been any warning lights or messages when the symptoms appear. Since taking the car to the dealership, the problem with the steering has been getting progressively worse, making it very difficult to drive. I called the dealership again today, and have an appointment to take it in again tomorrow, February 20, 2024.
After a little while (15-30 minutes) of driving at highway speeds on long stretches, at least 50mph the steering wheel is jerking around. My car has 31,000 miles on it. I had it in regularly for service. The car has been serviced by Honda twice, they have assured me that everything looked okay. Noting it was the the 'tires' that were the problem. or the alignment. I have paid nearly $1000 out of pocket and the car is still jerking. They checked my VIN for the recall but said it wasn't included, yet i'm still experiencing jerking of the wheel despite alignment, rotation and balancing of tires. I feel my safety is at risk because the steering will jerk suddenly while driving straight (at highway speeds) and makes it difficult to stay in my lane.
My electric power steering system is causing the well known and documented "sticky steering" which is affecting the 2022 and 2023 Civics, CRVs, and some Acura models. My vehicle started this around 35,000 miles. I understand there is an ongoing investigation in progress, but would like to make a formal complaint to push for Honda to issue an official recall for this problem. The problem has been addressed by my local dealer, and they have ordered a replacement part that will supposedly fix the problem, by they could not give me an estimate for when the part would arrive. Therefore, I'm stuck driving a vehicle 50 miles a day to work and back which has very unsettling and potentially unsafe driving characteristics.
A D V E R T I S E M E N T S
- Apopka, FL, USA