This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Honda Civic. The contact stated that while driving at 56 MPH, the steering wheel independently shifted to the left as the contact lost control of the vehicle. Due to the failure, the contact swerved back and forth in an attempt to regain control of the vehicle; as a result, the contact hit several highway median divider poles. The air bags did not deploy during the failure. The contact sustained minor back and shoulder pain but did not seek medical attention. A police report was filed. Upon inspection of the vehicle, the contact discovered that the rear passenger side tire was damaged and had leaned inward toward the axle. Despite the failure, the contact managed to drive the vehicle home at a low rate of speed. The next day, the vehicle was towed to an independent body shop to repair the front-end damage to the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V704000 (Steering). A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.
Around 10 to 15 minutes of driving steering begins to stick. Takes extra effort to turn or do micro corrections while going in a straight line. Sticking steering is worse at higher speeds. When the steering does release it makes the car noticeably move to one side.
When driving above 50mph, the steering wheel becomes sticky. It is difficult to drive the vehicles at highway speeds. Forcing to do a big jerk on the steering wheel in order to keep the car within the lines.
The steering wheel keeps jerking and it feels like the car swerves whenever it wants to. With and without the lane assist. I have stopped using lane assist and it still has the same issue.
- Phoenix, AZ, USA
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steering rack feels faulty, steering wheel feels hard to turn and has a clicking noise at all times. safety compromised as steering is hard to do quick, almost got hit multiple times because switching lanes is slow. mulitple dealers can not find a problem or any recall for this problem. no warning signs come up on the dashboard, vehicle is up to date on service, power steering was also confirmed to be okay.
Steering sticks, especially at highway speeds and driving slower after obtaining highway speeds. Sometimes sticking is worse than others and sometimes it can jerk the car around.
When driving on a straight section of highway, the steering gets "sticky" at top dead center requiring driver to turn past the straight ahead location of the steering wheel. The car then slightly moves in that direction and you have to turn past center the other way. You can feels the wheel binding/sticking at top dead center. At no time can you leave the steering set to track straight. It acts like there is something that keeps the steering wheel from staying at top dead center. The dealer did an alignment, but that did not help.
The steering wheel is "sticking" when making minor adjustments to keep car straight. This initially happened at highway speeds only. The longer you drive, the worse it gets. Almost every time a minor adjustment is made, it will stick. Also, it can happen when turning a corner when the steering wheel is not completely rotated around. The safety of myself and others seems to be at risk due to an overcorrection due to sticking. While the force to move the steering wheel is not great, it is by no means smooth. Also, the safety of myself and other seems to be at risk due to unknown possibilities of deterioration of steering rack or increase in frequency. The vehicle was inspected by the local Honda dealership and the issue was noticed by a service technician. The service technician diagnosed the problem as a steering rack issue and recommended replacing the steering rack. The local Honda dealership ordered the replacement part but now states it will not ship until September 2024 which is 9 months after ordering. The sticking of the steering wheel has gotten worse as it can now by felt at slower speeds (40-50 mph). No warning lamps or messages for this issue. The car is 1.5 years old with approximately 7,000 miles.
This Incident occurs daily and poses a SEVERE risk to not only myself but other vehicles on the road, with ADAS systems off the 11th gen civics seem to have a mind of its own. When traveling above 40 Mph on a long curvy road/highway or raining, the steering wheel becomes "Notchy" and will lock in place for moments at a time. The only way to gain control of the steering wheel is to apply extra force and once applied the steering wheel is released and causes the driver to overcorrect. I purchased my civic 2 months ago purely for its reliability and the safety ratings given by the NHSTA. Honda has initially released the service bulletin to address their faulty replacement racks stating "certain service part electric power steering (EPS) gearbox assemblies were not made to proper specification. " In reality this is a LIE they are trying to say the scope is less than 5% of their vehicles but the truth is that every single vehicle sold with this same rack has or will in the short future report this issue, some drivers think it is only "annoying" and some dealers are telling customers its "Normal" I am completely appalled that there has not been a Stop-sale issued for this as the main component of a car is the steering and if that is faulty than what else matters! they have managed to put the same rack in multiple vehicles in the last few years and you wont begin to experience the issue unless you drive (few 1,000MI on the car) longer than 45 minutes. Civic Type R's are less likely to experience this as that vehicle uses a different rack (Probably more $). Owners who have gotten a replacement eps system are finding the issue to reoccur after 12 months. This points to the fact that not only is this a manufacturing/Quality issue but a PURLEY FAILED Engineering design. I have an appt with a dealer but they will replace the rack with another faulty one, Honda needs to shut everything down and put the safety of their customers first before we all end up dead or kill someone.
My 2022 Civic Sport experienced the sticky steering problem. The Steering Rack and EPS motor were replaced by Honda. However, this should be documented as it was an unsafe situation. Starting at 20,000 miles I noticed some odd steering behavior. Above 42,000 miles the steering situation got increasingly worse. The steering wheel would get stuck at a position and take an unusual amount of force to get it to change. This would occur normally at speeds above 40mph. It was most noticeable when making a minor steering adjustment after not moving the wheel for a while. This occurred turning in both directions and when driving in a straight line or "locked in" a curve. It was worst at temperatures 35-55F and once the car was driven 20 minutes or more. After 20 minutes it would progressively get worse. It did not occur at low temperatures around 10-15F and the steering was noticeably stiffer at these temperatures. It also did not occur when constantly adjusting the wheel around turns. However, as soon as the wheel was held in a position it would start sticking again. The problem occurred with the lane keep assist and lane departure safety features turned off; it appears unrelated to those systems. The steering would also feel odd when pulling in or backing into parking spots. It felt like you could feel each notch in a gear when turning the wheel. I was able to overpower the steering wheel. However, I hate to think of what this could do to an inexperienced or distracted driver. They could fail to adjust the steering or panic and put in too much force and loose control. It could also delay a drivers reaction time. This is a safety issue. I feel a recall is needed since this issue can be hard to reproduce by the dealer. There were no warning lights or messages.
The steering wheel sticks about 70% of the time I drive the car. I have to use more pressure to make minor adjustments than normal. I'm guessing it's the steering rack or something similar. It takes my focus away from other things I should be paying attention to while driving. I need this fixed ASAP.
While driving and turning the steering wheel away from the 12 o'clock position, the steering wheel (power steering) will not return by itself to the 12 o'clock position after completing the turn. There will also sometimes be a force needed to turn the steering wheel past the 1 o'clock or 11 o'clock position in situations where the turn is sharper but does not exceed the need to turn the steering wheel past the 3 o'clock position. The steering issue only occurs during cornering situations and more frequently on banked turns. The steering issue occurs in both steering directions in the same manner as described above. The steering issue occurs with Lane Keeping Assist turned off. Lane departure notice is active. No electronic messages or indications occur during the steering situation that would indicate Lane departure safety systems were activating. Vehicle has approximately 50k miles. The issue has been noticeable for approximately the past 10k miles. I have had no repairs performed by any dealership to date for any car related issues. Honda recommended maintenance schedule has been followed to date. I have been informed by a Honda Dealership that the serial number associated with my power steering rack is not currently covered under the Manufacturer Recall Number YFW or NHTSA Recall Number 23V-704.The vehicle has recently passed State Inspections without any abnormal wear on tires noticed by the same Honda Dealership that informed me of the issue with the power steering rack.
While driving (especially for a while) the steering wheel pulls left and then right on its own. It feels almost like it is sticking or jerking. I am literally not comfortable driving it without having both hands on the wheel. Because it has a mind of its own. It will try to jerk my wheel left and right without my assistance.
Sticky steering causing over corrections to be made between the intervals of 11 to 1 on the steering wheel. this is very unsafe and needs to be fixed asap.
At speeds over 35mph steering wheel sticks to center and needs over corrected to unstick to turn the steering right or left, Very noticeable on highway. Happens almost daily.
Really common issue of sticky steering on this car. Sometimes my steering wheel won-??t wanna turn back straight. It seems like a very serious safety issue.
A D V E R T I S E M E N T S
- Bronson, FL, USA