This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering get stuck while driving. Took it to Honda and found the rack is bad. Honda has had my car for a month and said the part will not be available until July.
* At times the steering wheel locks up and won't allow you to make adjustments in either direction while you are driving. The steering seems to freeze up. The steering then all of a sudden seems to release in response to you trying to correct the direction of the car. This causes the car to then jerk while it feels like the steering releases. It also feels as though you are fighting with the steering to keep car going correct direction. Very annoying and concerned about my safety. It is available for inspection and has been inspected by Pensacola, FL Honda. The first time was in 2022 and they found nothing wrong - despite my concerns and I feel the problem obvious. Problem persisted. Had others drive as I thought I was being crazy. In 2023 I returned to same dealership was told known problem. Electronic power steering rack. Part on back order until July 2023. In military and have to drive this car over 1000 miles end of May 2023. Getting run around from same Honda dealership and American Honda Motor Co. I am concerned for my safety with the drive I must make. Dealerships are independent and don't work together. American Honda Motor Co. independent of dealerships. Have to have part ordered with order number for try and get help from American Honda Motor Co. Was told to have part ordered by Honda dealership in Omaha, NE by American Honda Motor Co. Need part before drive of 1000 miles made. I have done this and now I wait. Concerned about my safety and others when I drive this vehicle. I have no other vehicle to drive. I saw NHTSA on 3/25/23 investigating what I feel is this problem. Risk associated with problem "which increases the risk of a crash and injury." Very frustrating such a rich company with net worth of $45 billion dollars worries about profit over safety. warning lamps or messages have ever appeared.
Steering wheel is sticking and on highway or freeway it causes the vehicle to be hard to steer. I have already been to dealership twice about it. This is an unsafe issue even with me being an experienced driver. Please help as I want to avoid any incidents.
There are two issues that I want to report: 1. While using the adaptive cruise control on the freeway, I was cruising at about 65 MPH and my adaptive cruise control turned off by itself. My car began to decelerate with vehicles approaching my rear bumper rather quickly. I was not able to reengage the adaptive cruise control at all. 2. While driving on the freeway, I noticed my steering was not steady or stable. I would steer just a little bit to maintain my lane and the steering did not respond so I pushed the steering wheel a little more and the steering was sticky. So I pushed harder and the steering did move but it moved more than just enough to maintain my lane so I was weaving in my lane as I tried to make the corrections.
While driving straight or even turning my steering wheel feels sticky and has a clicking noise and also while making a u turn or a night turn the steering wheel gets stuck at a spot and have to jerk it back to regular. I-??ve had many close accident incidents where the steering wheel caused an issue and it is starting to be a daily issue.
- Houston, TX, USA
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I've seen on forums many people complaining 11th gen civic having what's being called as "sticky steering". For a few months now my steering has felt weird. Lots of times when driving my steering feels sticky or stuck. Minor adjustments I want to make is troublesome. The steering wheel feels sorta stuck in place and I have to yank a little hard to correct it. There's is also a clicking noise when making these adjustments. The steering wheel makes like a clicking sound when doing these adjustments. My car sometimes has smooth steering with effortless adjusting but usually it feels stuck and sticky.
When I am driving above 30-40 MPH and I am turning, it would be easy to steer one way and then when I steer back straight, the steering wheel would feel like its stuck and difficult for me to steer back straight. When I am steering back straight, it feel like the car jerks and the steering gets stiffer than usual.
On multiple occasions, at higher rates of speed, namely on interstates - with speeds around 65 mph and above, I felt as if I was fighting for control of the steering wheel. Example, when attempting to transition to the next lane over, I would attempt to easily shift the steering wheel in the direction of the lane that I-??m intending to change into and I felt the steering wheel fighting me for control. This happened on multiple occasions. It often led to an over-correction on my end, as it caused panic. Then, when driving, again at a high speed on the interstate, when attempting to guide the car through general directional lane shifts, again, I felt the car retaining grip if the wheel and what felt like fighting me for control of the steering. It became so bad and concerning, that I would no longer take it onto the interstate. When traveling at much lower speeds on community roadways, when engaging tight right turns, a clicking sensation was felt within the tightest portion of the turn. I did leave it with the dealership for a few days and was told they were unable to replicate the issue. I noticed though, that the mileage in and out on the paperwork was identical, so I-??m not even sure if they did indeed perform any type of testing, namely road/testing. Without the concern being addressed seriously, I had no choice other than to trade it in.
While driving my car at speeds above 30mph, the steering wheel starts to 'stick'. It feels like if I don't make any movements with the wheel for more than 1 second, it kind of 'locks' into place, so when I try to move it, I have to put a little more pressure than normal on the wheel to get it to turn. This is dangerous because sometimes when I'm trying to make small, tiny adjustments to slightly turn, the steering wheel won't move until I put more pressure than normal on it. Sometimes this causes me to over-compensate the small movement I want to make, and sometimes it takes longer to turn the wheel than I expect, thus delaying the movement. This is dangerous for both me and other drivers around me. I have not taken the car to the dealer yet because I just got the car 5 days ago and haven't had a chance. However, I looked the problem up online and have seen a large number of people posting about this, with an article stating that the NHTSA was already 'investigating' this problem. I just wanted to document that I am experiencing the same issue.
Steering feels like it sticks when making micro adjustments on highway speed and when it finally budges, it over-exaggerates the adjustment and you end up wandering in your lane or going out of the lane, causing you to swerve out of the lane. Been taken to the dealer 2 times in less than a month and was told they-??ve had multiple complaints from other owners about the same problem and have felt it themselves on other -??22 Civics but since it does not generate an error code when they run a diagnostics, they cannot do anything about it nor can they replace anything.
Shortly after getting the Civic in 4/22, I had two terrifying experiences with the steering. On the first I had to brake to let a car turn left and as I tried to enter the right lane to go around, the steering wheel locked. The second was on a twisty, curved entrance to a highway. Again, the wheel seemed to jam, and I had to yank it to avoid going on to the other side, this resulted in no grip on the road and I zig-zagged for a bit before being able to right the car. This continued to happen; but foolishly I adapted and learned not to trust the car. It was constantly dangerous to drive: the steering always unpredictable. In 10/22, the flashers were left on, and the battery discharged. All of the warning lights went on and the AAA person told me they would clear with driving. They didn-??t. In 12/22, I brought the car to the dealership, believing they could best fix the warning lights. The dealership told me that the rack and pinion was bent and that this was the reason the warning lights were on. When I asked how an 8-month-old car with 1600 miles could have this, I was repeatedly blamed. First, they told me I must have hit a pothole. I did not. Then they told me the car had impact accidents. It did not. I told them these things did not happen. But they told me to put in an insurance claim. I refused to do this and paid them to fix it since I was now clear that the problems with the steering weren-??t just something to adapt to, but something very dangerous. Despite my repeatedly asking for photos of the rack and pinion, the dealership refused to provide them. An added insult, they returned the car with a new knocking sound. I took it to my own repair person, and he had to tighten the bolts that they left loose. The mechanic told me that there was no way I could have damaged the rack and pinion unit and there was clearly something wrong with the manufacture of the car. All attempts to receive assistance from corporate Honda were frustrating and futile.
The steering is sticky meaning it feels like the power steering is not working and it makes the steering more difficult and harder to control. When the speed increases on the highway the issue is even more noticeable. No warnings pop up and no other issues/symptoms happen prior to. Another issue we are experiencing is electrical. During frigid temperatures when starting the car every car warning pops up and shows no safety and vehicle systems are working, this issue happened every time the temperature was lower than 15 degrees and now I notice a delay in my LED screen popping up when starting my car so the screen stays blank for the first few minutes of driving my car. Not sure if these 2 issues are related but it is definitely worth mentioning because I'm afraid an electrical issue or steering issue will be the cause of an accident.
When I am driving my steering wheel is sticky, wonders left and right and I keep having to correct the steering it feels like the steering where clicks back and forth with no sound it does not drive safe and it is hard to turn the steering wheel. Yesterday I was driving on the freeway and out of no where the brake light on the dash popped up 3 times and the car started to pull. When I turn on the lane assist a different time the brake like on the dash came on and it pulled to the right hard. This is very scary and unsafe! I just bought this car and the steering wheel issues needs fixing very scary and unsafe to drive there needs to be a recall.
Uncontrollable steering wheel jerking while driving. At first I noticed when I was going over 40 mph now it-??s happening more frequently I have took it to the car dealer and they said they don-??t know what-??s going on.
Steering wheel sticking when driving above 30 MPH. Sticks to center while driving. Hard to start slight turns. Feeling of resistance on turn in both directions.
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- Hackettstown, NJ, USA