This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Honda Civic. The contact stated while driving 55 MPH, the vehicle came to an abrupt stop. The contact was concerned that the parking brake had engaged without driver input. The contact stated that after closing the windows, turning off the vehicle, and exiting the vehicle, she noticed that the windows and sunroof had opened independently upon her return. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,815.
Gas door opens randomly and it-??s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it-??s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatically brakes when objects aren-??t near or in close distance to my car
On [XXX], 2023, my car's electrical system malfunctioned, leaving me unable to restart the vehicle after stopping. I had to call my car insurance for roadside assistance, and their representative jump-started the battery, suggesting I replace it. However, on [XXX], 2024, the same issue recurred, causing the car to stall unexpectedly and fail to start while I was out shopping with my wife and [XXX] daughter. Fortunately, I was driving on local roads; I shudder to think what might have happened if I had been on the freeway. Again, I had to rely on my insurance's roadside assistance for help. The safety of my family and me was jeopardized, especially since this is our only vehicle, which we frequently use to travel with my infant. These incidents are documented in two insurance claims. My car is among those recalled for fuel pump issues, but I haven't been able to schedule a repair with the dealer due to no available appointments. The online chat support also refused to book an appointment for the same reason. Additionally, my car has always adhered to Honda's regular maintenance schedule. From March 2024 to May 2024, the car's display screen, including the mileage indicator, intermittently malfunctioned while driving. On [XXX], 2024, when the car stalled, the screen also indicated a brake system error. Finally, I want to report another issue with this car: the cooling system is no longer providing cold air, resulting in the interior temperature being consistently higher than the outside temperature, especially during the recent hot summer days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The body control module is failing, read multiple posts online and Honda is not fixing it. My alarm goes off and I cannot turn it off, have to use my key. The vehicle powers up on its own into accessory mode when parked, vehicle off and no key fob in the car. This causes the alarm to activate, drains the battery and causes temporary safety features- collision warning, lane assist, cruise control etc to not work. As well as drains the battery. Honda has recalled this part on other models but not the 10th generation Civic.
Was T bones September 3rd 2023 exiting the freeway by a Ford F-350. Injury to left side of vehicle mainly. Airbags not side airbags deployed. Went through insurance and was told to report it to the manufacturer. Due to this I now need double knee surgery as I have tears and fluid and now have spinal injury.
- Reno, NV, USA
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The contact owns a 2020 Honda Civic. The contact stated while driving approximately 35 MPH, there was an abnormal odor coming from the A/C. The contact stated that there was a dangerous chemical called R1234YF leaking into the cabin of the vehicle. The contact stated that the odor from the leak made his daughter sick. No warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a leak through the evaporator in the cabin as well as a leak in the condenser and compressor. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.
While driving 20 mile/hr. the car's steering wheel got extremely stiff and difficult to steer. Made an appointment with Hoda Village to fix the issue. After diagnosis, service manager told me that it was rates chowing on electric harness and informed me this was not covered under warranty. Repair cost me about $700. Unfortunately, now the same issue is occurring, I have check all over the engine and don't see any rodent caused harness issues. Again, I called the dealer and spoke to service manager explaining the situation, they indicated I need to pay additional diagnostic charge plush any parts/labor. It's unacceptable what the dealer is telling me. This issue is extremely dangerous, to my safety and others as it may cause serious injury or death.
Bought my 2020 Honda Civic si at 48 k miles. Noticed mild clutch slip and vibration on the shift knob. Dealership states I don't know how to drive manual transmission. I've driven manual transmission for 18 years. I'm not stupid. Dealership states it's wear and tear and not part of the warranty. My window motor auto feature does not work. Bluetooth connectivity issues. Collision braking system activated with no vehicle in front of me while I was going 40 miles an hour. Could have been rear ended. I'm at 50k miles not a good buy and bad service from the dealership. Mossy Honda lemon grove
My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can-??t see the camera back up display. I can-??t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I-??m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.
The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000.
Hello. I have a 2020 Honda Civic Hatchback Sport. The stock audio system makes a VERY loud crackle and popping sound before completely cutting out, this abrupt malfunction frightens me and hurts my ears. Additionally the malfunction of this audio unit may cause other safety problems because it is connected to the back-up camera which can freeze/reboot randomly when the electrical/software malfunction occurs. I listed the most recent incident date below however this problem has been intermittent since I purchased the car new in 2020. My car is now out of warranty and Honda refuses to address the issue even though it was present before 36,000/3 years. Thank you.
The contact owns a 2020 Honda Civic. The contact stated that occasionally the windows on the vehicle independently rolled down while the vehicle was turned off. The contact also stated that while driving at various speeds, the trunk opened inadvertently without warning. The dealer had been notified twice about the failure. After the first failure, a dealer employee acknowledged the failure; however, the contact was informed that there was no remedy for the defect. After the second failure, a dealer employee informed her that they had never heard of the failure before. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
Took vehicle in to repair recall. Was told recall was fixed drove off engine shut off in the middle off the hwy. After several attempts to get the car restarted finally able to drive back to dealership. Was told the new o ring broke. Was told it was fix but the recall is still unresolved and still causing engine shut off issues. No prior issue other than leaving key part off uncer car after routine oil change which caused undercarriage damages. That still unresolved. uncompleted repair and recall.
Lights go off and on not sure if can drive at night. dealer said that they thought it is the control module but also stated that car could turn shut down at any unknown time. Did not offer a replacement vehicle and was told to just keep driving until part comes in. This problem has been going on sense january. was told today 04/21/2022 that it would now be june
The contact owns a 2020 Honda Civic. The contact stated the information center was slow to respond. While driving at night, the screen went into daytime usage. While utilizing the turn signal, the screen options were not available. The contact stated that the shocks and struts became inoperable. The vehicle was taken to the local dealer who diagnosed that the shocks needed to be replaced. The contact mentioned the mechanic broke the suspension while attempting to perform the repairs. The vehicle was repaired however, the contact continued to experience a failure. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 9,000. The VIN was not available.
The contact owns a 2020 Honda Civic. The contact stated while driving 60 mph, several unknown safety features would activate and deactivate inadvertently. The contact stated several unknown warning lights were illuminated. The vehicle was taken to tonkin gresham Honda (24999 SE stark St, troutdale, or 97060, (503) 667-7077) however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 3,696.
Tire blew from unknown reason in September 2020. Car purchased in June 2020. Replaced tire in September from brooks huff. Tpm light is now coming on after a scheduled rotation/oil change. Brooks huff checked pressure of all 4 tires and light was reset with calibration. Light came back on same day. Took to Honda dealer on 12/5 in york pa and was advised tpm light was coming on due tire replacement in September from a tire manufactured in usa not france like other 3 tires. Dealer is saying brooks huff should have known to get another tire made in france and brooks huff is saying they never heard of that. Suck with light coming on because only 10K mi on car and can't afford another new tire after 3 mo.
When using the collision mitigation system it will falsely detects shadows from bridges or trees as objects/vehicles in the road and slams on the breaks. Additional the lane departure will try to veer off the road at every exit if I am in the right hand lane. Both things happen while driving on city streets and the freeway. This has multiple times to the point where we have turned off the collision mitigation and lane departure. The last time it happened was today, 9/19/2020
A D V E R T I S E M E N T S
- Grand Prairie, TX, USA