7.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Honda Civic accessories - exterior problems

accessories - exterior problem

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2020 Honda Civic Owner Comments

problem #4

Apr 012023

Civic

  • miles

A D V E R T I S E M E N T S

My infotainment center has repeatedly failed during operation. It is distorted while driving, freezes, stuck on previous screen display. This causes all safety features to be inoperable. I can-??t see the camera back up display. I can-??t see the map or upcoming exit/next direction. The Honda genius features are impacted by this. My vehicle suddenly thinks I am exiting while I-??m driving and randomly slams on breaks with no vehicle or object in front of me, it jerks my wheel even though there is no car or barrier next to me. I have resorted to turn off all of the safety features due to the infotainment center glitches making my vehicle very unsafe to operate. I have been in several near miss single vehicle accidents. Picture added to show screen distortion and no direction listed. Should be displaying navigation and upcoming turn but is frozen and distorted.

- San Antonio , TX, USA

problem #3

Feb 122022

Civic

  • miles
I was driving down the road and all of a sudden I heard a large explosion and pulled back the moonroof visor a little and could see the glass was all spiderwebbed and closed it again, I was about 3 miles from home and had my 80+ mother in the car so I got home before looking at the damage and found a huge blow out of my Moonroof glass. Not sure if it was a stone or something that hit it or if it just blew out spontaneously, was a frightening situation.

- New Port Richey, FL, USA

problem #2

Apr 042021

Civic

  • 26,000 miles
This 2020 Honda Civic si has been nothing but trouble. From the start I had the windshield crack on me from what Honda said was a tiny chip. I went in to work with my windshield seemingly fine only to come out to a spider web split all the way across the windshield. Honda would not cover citing it to be just an 'accident' and I would have to get it fixed. The windshield absolutely had to be replaced with factory oem glass due to safety features which was on back order so I was forced to drive around with a broken windshield for close to 2 months. Company that installed glass said this is becoming more 'normal' so to say as the glass they are using is paper thin in his words. On top of that from day one of owning the car it has the 'safety' feature of lane keep assist and this feature will literally pick up heavy shadows on the road from power lines and try to correct you as if you are driving out of a lane! countless times I have had to hurry and over ride the assistance just to keep it from making me run off the road! Honda severely needs to look into this on top of their unsafe thin windshields which crack from the tiniest of pebbles hitting them. Also, I just had to replace the clutch and components in this vehicle after just 20K miles and less than a year of owning the vehicle. Honda offered nothing but a one time good will assist in paying for partial labor and parts. This started happening after a normal drive to work one day while going up a hill the clutch started slipping. Made an appointment and took the car in and was told to put another 100 miles on the car and bring back to them although they said they found a transmission leak and needed to find the source. This was certainly very unsafe as while doing those 100 miles the clutch completely burnt out and I was left stranded on the side of the highway and I was put in a dangerous situation.

- North Canton, OH, USA

problem #1

Feb 242021

Civic

  • 6,800 miles
On 24 Feb 2021, while driving down a state road at about 50 mph, my moonroof suddenly exploded outward. The moonroof was closed at the time of the explosion. I had not passed under any overpass (dropped object), nor was I passing or had I been passed by another vehicle (thrown debris). The vehicle in front of me was over 200 yards away. When the moonroof unexplainably exploded, moonroof glass was thrown across my roof and trunk, scratching the paint. The repair bill from my local dealership for just the moonroof repair was $976.66. I feel there can be no other explanation to the exploded moonroof other than some type of defect with the car. The glass exploded outward, and the entire glass was shattered. It was not a "rock chip" or other type of damage since nothing else was in the area.

- La Vernia, TX, USA

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