This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took my car in this morning for a recall. For the fuel pump. It took the dealership very little time to get my car out which was strange for me because originally they told me it would take 4-5 hours. Following the recall I needed gas since I was told to have a little under half a tank. I was on empty following the procedure. While I was pumping gas I had my hand help on the pump. There was not automatic pump enabled. My car keep taking the gas which was weird and then suddenly I saw gas leaking from my fuel point. I stopped the pump instantly. I soon called Honda but there was no pick up for a long time so I began driving a 3 mile trip from my gas station to the dealer. I started with 365 miles of gas remaining. Once I got to the dealer I had 355 miles remaining. Never in the years I have had that car have I seen my car consume so much gas especially on such little trip. Arrived at Honda. They are very nonchalant about the issue and I do not want them to rush the fix and create more damage and a bigger issue
On my way to work my car stalled while being driven. I lost the ability to maintain my speed and my car decelerated to a stop in the lane of traffic. The car would not move forward and would not start after it was turned off. I was stopped in the right lane of traffic on a four lane highway during morning rush-hour traffic. A police officer had to remain behind my car in the lane of traffic with their lights on until a tow truck arrived to prevent an accident. My car could not be moved due to the high rate of speed of the cars traveling around it and cars had to merge quickly into the open lane. There were several near accidents while waiting for the tow truck. There were no warning signs or messages that the car had an issue. The mechanic the car was towed to believes the problem is with the fuel gauge and stated they had recently repaired several cars with this issue that were the same or similar base model and year as my car. When inspected the car was found to be out of fuel and, after fuel was added to the car, the cars computer system showed a higher amount of fuel then was put into the car. At the time of the incident, the car showed three or four bars of fuel left on the dashboard fuel display and about 40 miles until empty on the digital display range. The police officer at the scene observed the that the car was showing that it was not out of fuel. The component or system is available for inspection upon request. This issue is similar to a previously repaired recall that effected this car with the fuel pump which stated that the car could be prevented from starting or cause a vehicle to stall while being driven, increasing the risk of a crash. The car is regularly maintained, kept in good working condition, and is mainly used to travel to and from work.
Some how my steering wheel is crooked, so while going straight, my wheel is around 2 or 3 inches to the left. If I turn it all the way, in either direction the wheel will click, click, click back, moving back the opposite direction with every click. I've changed both front CV axles, sway bar links, brakes, all 4 tires, bought 2 rims so far. Still having issues. Also makes a cluck sound while braking. stalls while stopping and going a lot. Had fuel recalls done already. When a car is coming have to hit the gas pedal to the floor to get it to go. Almost killed me once while automatically braking while switching lanes. There was an 18 Wheeler in front of me to start off with, I turned my signal on to get over in the lane beside of me, which had another 18 wheeler coming a way back. Once I got over the brakes automatically locked down due to sensing the the truck in the other lane. Every since then I keep that feature off. I wouldn't trade her for anything, it's been a wild ride and she keeps me on my toes. Literally. 120,000, 1 owner, 6 years March 2025!
Car has delayed cranking time. Recently got a new car battery but car has weak, struggling and delayed start up. Video proof has been sent to dealership since issue could not be reproduced while car was there for 4+ hours recently. Recall on fuel pump in the past. Other vehicle models are on current recall list but mine is not. I fear that my car will stall while driving or I will become stranded on the road due to this issue.
- Plantation, FL, USA
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I received a recall notice about the fuel pump in February 2024. I have been calling Ed Morse Honda to schedule the replacement and they haven't had the parts. I just received a notice from Honda that states the following: "This notice is being sent to inform you that these parts are now available and you can bring your vehicle in for a free repair." I called Ed Morse Honda again today, Nov. 14th and they informed me that they don't have the parts and do not know when they will get them. This is a serious fuel pump issue according to the Honda recall notice that said "can result is serious injury or death.
Our local dealer, Hall Honda in Virginia Beach VA has not been able to repair this recall in a timely manner. It has been over 6 mo. This is the only place I could find to report a complaint. Your website does not make it clear where to go to submit a concern or complaint.
Reached out to Hill Country Honda, San Antonio Texas since the inception of this recall, approximately 2 years ago, and when I received Honda notifications to contact dealer for scheduling. Received another notification from Honda, today, November 4, 2024 and Service Advisor at Hill Country Honda stated they do not have the part and do not know when they will be receiving and to k=just keep checking in to see if they have the part. This is unsafe, disapointing, and just bad business practice from both Honda and Hill Country Honda.
my car has one recall part. It say :American Honda Motor Co., Inc. (Honda) is recalling certain 2016-2021 model year Civic vehicles. The fuel pump impeller was improperly moulded, resulting in low density impellers. Over time, the low-density impeller can deform and interfere with the fuel pump body, rendering the fuel pump inoperative. I tried to contact some Honda dealer but they don't have the part to replace Please help me out thank you so much
It-??s almost been a year since the recall came out. The dealerships are saying Honda hasn-??t issued any parts. Called the Marysville Service Center, was told Honda wasn-??t fixing any cars unless having problems. Am I supposed to wait until something happens, get in an accident"?"
Honda failed to notify me of a fuel pump recall and has failed to replace or fix it within a reasonable time frame. Honda still have not given a timeline of when they will be able to fix the recall and told me to -??figure it out-?? if I want it done sooner.
Hello, I received a recall notification for my 2019 Honda Civic in May 2024. The recall notice states the fuel pump module may have been an improperly molded impeller. The recall is dated May 2024, I called the Markley Honda dealership in Fort Collins Colorado where I purchased the car and was told they did not have the parts yet. It is now mid October and I have called numerous times including yesterday to be told they still do not have parts. I am very concerned that this has not been fixed in a timely fashion. In the recall it states the car could stall during driving increasing risk of crash or injury. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am not sur what is causing all of the lights coming on dash as well as all safety features being lost when driving the car. Right now it is but the light and warnings may cut off. Cr stalls at times. Hose keeps coming off the turbo causing the car no to accelerate in traffic. Yes, without any of the features working my safety and others safety is at risk Yes, The vehicle has been in the shop four times in 1 month for the same issue they say its fixed but the lights keep coming back on and I keep losing all safety features in the car. This is an on going issue 7/31 had car serviced for issue 8/10 light back on, hose loose again, 8/12 lights on again. 9/7 light back on have to take car to shop again. This is the 4th time.
I would like to report an incident on my 2019 Honda Civic Hatchback. On [XXX] around noon, I was merging onto [XXX] in Fremont, CA. As I was was picking speed to merge around 50mph, suddenly my car lost thrust. As I pressed on the accelerator more, my car couldn-??t go faster than 30mph. All the warning lights came on. I could have been easily hit by cars behind me picking up speed to merge onto I880. It was a near miss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car stalls randomly when turning on, and it just cranks but doesn-??t start. This has happened to me 6 times already. I took it to Braman Honda Dealer in Miami and they said that because it is not happening "now" referring to the time of the visit. It cannot be identified or repaired. There are no parts available for the recall. What is this? I need someone to help me out.
Fuel pump affected by recall. Vehicle tends to not start at times and leaves me stranded. Honda unable to replace part in timely fashion even though I have gone to the Honda Dealer several times prior trying to get the issue resolved. Paperwork shows open recall. No warning lights. Will need to be able to drive from MCB Camp Pendleton to Washington State to drop car off at home of residence prior to deployment
my 2019 Honda Civic Sport has 2 different recalls and this car has not been fixed or checked by a mechanic at this time, I was sent back home from my appointment at Honda Loma Linda dealership with a promised phone call to resolve the situation, which as today is: 1- car stall's unexpectedly while driving, when this happens it looses power. 2- AC was not working properly since the car was bought in 2022, I set my appointment at Honda dealership but service was denied due to some other vehicles priority, my phone calls were never returned and as today I've been spending out of my pocket trying to fix the issue on my own despite I had it reported to the dealership quite while ago.
My car is not starting properly due to the recall. I reached out to my dealership and they basically told me there is nothing they can do due to the part being on recall. I am a single mother to a [XXX] daughter and with this being my only form of transportation I cannot afford to get a new vehicle or miss work due to not having a vehicle. I am worried my car will stall in the middle of the road with my daughter in it. I am upset the dealership told me there is nothing they can do when it is primary not my fault there is a recall or parts. I understand but this is unfair to costumers for the company not having back up plans in this type of situations. I cannot continue paying for a car that is broken that is out of my control. Is there a different route we can take for this issue " A replacement ? A refund " Anything. I don-??t mean to be rude. Just very frustrated and upset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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- Schertz , TX, USA