This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2018 Civic Hatchback with less than 18,000 miles on it - noticed A/C was not blowing cool air, so took it into dealership for evaluation. Was told the freon was low but the issue was not due to the condenser and would not be covered under the 2016-19 Civic A/C Condenser Warranty extension. Dealership said they looked at everything possible without disassembling through the dash and so gave me the option to either perform a diagnostic leak test/Freon recharge ($400, with the caveat that the leak may still be there and this would be a temporary fix) or to replace the evaporator entirely ($1800). Unfortunately the car is no longer covered under factory warranty since it-??s over 3yrs old. Does not make sense that for a vehicle that-??s <4 years old with <18K miles this is an issue.
The AC on my vehicle has broken three times since I bought the car in 2018. The compressor and condenser have been replaced but this time it's likely the evaporator. I have been told that it will cost thousands of dollars since the entire dashboard will have to be removed. And I don't know if it's even worth fixing if this cycle of breakdowns is going to repeat itself every year. I am so disappointed because I am a long time Honda owner and there has been no support from corporate so far. The only thing they have done recently is that they continually hound me to invest in an extended warranty. But I believe that I shouldn't be forced to invest more money in order to pay for a defect on their end. Who knew that a Honda could be a lemon?
I am experiencing issues with my 2018 Honda Civic LX A/C. Here is the history of the A/C issues. December 2020 A/C stopped working and went in for maintenance for a check up. Told me condenser was leaking and needed to be replaced and was covered under warranty. However the condenser was back ordered and I couldn't get it replaced at that time. April 2021 Condenser was in stock and went into the dealership to get it fixed on warranty. January 2022 A/C was blowing hot air again so I bought it back to the dealership. Was told the evaporator/compressor was leaking and was quoted $4,000 to get it fixed. Summary: Had constant A/C issues and was finally quoted $4,000 to fix the A/C on a car that is only 4 years old.
2018 Honda Civic 2.0L Sedan bought in July 2018, starts to blow warm air from A/C from on October 2021, with only 50k miles on the car. Went to a mechanic for diagnosis since it was just over warranty and Honda dealer would charge $399 for just diagnosis and the only thing would be under cover is the condenser. The mechanic told me it is either a compressor leak or evaporator leak. I have read the comments online and it says the compressors and evaporator fail at a high rate due to bad design of the 10th gen Honda Civic A/C. I-??ve also read that the condenser issue can lead to a compressor and evaporator leak. It is not a safety issue but it is unacceptable that a car which is only over 3 years with about 50k needs to be replaced the compressor or evaporator for over $1000.
The AC is blowing hot air. I hardly use my AC so I don't know exactly when the issue started. I took my car to the Honda dealer in Buena Park CA. They told me that the warranty was expired. My vehicle is a 2018 with 35k + miles-??how can that be? And as expected, Honda refuses to take responsibility. They told me a $300+ diagnostic was needed in order to identify the problem, and if the issue was the condenser if was free of charge. Now according to their findings, the issue IS NOT the condenser but the "evaporator" and the cost to repair it is $2000+. Per the comments here, the problems with the AC unit for 2016-2018 Honda Civics IS a highly reported issue. This should be a recall, and Honda should take full responsibility for all the parts/repairs of the entire A/C system for these cars. This is a safety issue to drivers and passengers because there were no vehicle warnings when the malfunction started.
- Placentia , CA, USA
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The A/C system both the condenser and compressor failed in my 2018 Honda Civic with 13,000 miles. Honda acknowledges faulty part with their A/C condenser that could cause refrigerant to leak but failed to take responsibility of the compressor. The leak could cause other A/C components to fail such as the compressor, clutch and coil. These failures could further damage the car and cause the car to be unsafe to drive. Honda should take full responsibility of all the parts in their A/C system instead of charging owners $2300+ to fix the compressor.
We only have this car for 3 years with 40,000+ mileage and the AC started blowing hot air and is a safety issue especially for my wife and our kid. Please notice this concern is not something to be taken lightly especially the heat here in central california where heat stroke often occurs.
The AC Compressor failed while I was driving from LA to San Jose, on the hottest day of the year. It is available for inspection, and tomorrow will be formally diagnosed at a Honda Service Center. It has already been diagnosed by my regular repair shop, Michael & Co. in San Jose. Due to the 109* heat and my pets being with me in the car, we had to pull over and take shelter at a motel for 12 hours - and even then, my pets were showing signs of heat exhaustion. There was zero warning; no lamps, sounds, or other alerts. It just... died.
Car AC is not working, due to a high number of issue reported to Honda on honda civic AC unit, they extended the warranty of the AC condenser for 10 years. I see many people have this issue so instead of warranty extension, they should go for AC condenser or complete AC unit recall. my car is 3 years and 3 months old and the millage is around 18500 miles, now honda is saying give the car for inspection, if the issue is related to AC condenser it will be free of cost or I need to pay initial inspection fees of 320 dollars and additional for part replacement. AC condenser is the heart of AC unit due to improperly built of AC condenser it can damage other parts also. so ideally Honda should recall and do it free of cost. Please help me here I am not getting any proper help from the honda of America customer care of the dealership.
I have 2018 Honda Civic only 30K+ mile and problem with AC. It-??s not working and it-??s dangerous to drive if I get fog inside vehicle. It-??s hard to see outside. Also it-??s not comfortable to sit and drive if too hot.I have breathing problems and I have put AC on. I called and they just said only condenser is covered any thing else for ac I have to pay.Which is not right.I checked too many people have same issues with
I've been told by the Honda dealer's mechanic that R-1234yf is very flameable and we are lucky hat the car didn't catch fire or flashover. I believe Honda is liable for this flaw; that the end of the tubing assembly does not have a support to prevent the tubing from rubbing against the alternator opening a hole for the freon to leak out into the environment - potentially catastrophically. I wonder how the usepa feels about this flaw and how many cars are leaking freon"?"
A previous complaint to I submitted about this vehicle was relevant to the rear windshield shattering on its own. Update - backed by insurance claims, it has happened 3 times. Once for every year the car has been owned. This issue significantly needs attention. This complaint is about an ac unit. They manufactured a car with defective parts. Listed as a recall by all information I seen, I was obligated to pay a little over $300 for the "recall". once finally getting a chance taking it back in because the issue was never fixed, they run tests, and tell me the compressor is bad and is going to cost $1400, more than the $1200 it was the first time. Above all, the business practices in which they account for the recalls needs to be evaluated. The portion of the cost of the first work on the ac system was labelled as "goodwill" which is the reason they are refusing to fix it this time. They said "good will" is a one time thing. This is also how they obligated me to pay for part of a recalled part that at the time they told me was a "voluntary recall" and would therefore not be subject to the standard laws surrounding recalls. Honda is genuinely up to no good and needs to be thoroughly evaluated.
A/C stopped blowing cold air. This should be a recall item. They refuse to fix it under the warranty bc it's over 3yrs old. I've never had any issue with Honda's I've had. Very poor customer service considering all of the complaints!
Air conditioner does not work. It only blows warm/hot air. The vehicle has 32,707 miles on it. Honda says it's out of warranty and will not cover the cost of repair. Honda is putting bad parts into cars and not fixing the problem. Thousands of vehicles have the same issue.
A D V E R T I S E M E N T S
- San Diego, CA, USA