This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
March 5th 2020 I finally recorded a message that had been appearing in my dash board during late night drives. Message read as "Adaptive Cruise Control Problem" "Collision Mitigation System Problem" I notified Honda of North Hollywood service department at the time, and they said they could not do anything to fix the problem unless the message was actively displayed on the dash board during the time of service. Unfortunate for me the message would come and go and would not remain on for the service advisor to see. Several times my vehicle would randomly brake abruptly (to a screeching halt) due to a malfunction in detecting cars/objects around me. Luckily I managed to not crash or have other vehicles crash into my car from behind, but it scared me. I've always wondered what the issue was, and was never able to get it resolved because I didn't have proof of the abrupt stops. Fast forward to May 2024 I received a letter in the mail for a recall on the fuel pump module. I think this might have something to also do with not being able to start my car three times within one year... I ended up replacing multiple batteries and cleansing the fuel tank thinking that was the issue and I have been mobile since then. I have contacted Curry Honda in Georgia multiple times to get the recall resolved. 8 months since I received the recall notice, and the issue is still unresolved. Please help. I rely on this vehicle to get to work, and I am still paying on this car. I am concerned of the safety issue.
The contact owns a 2018 Honda Civic. The contact stated while driving on a decline of a public garage road and depressing the brake pedal, the vehicle stalled. The contact continuously depressed the brake pedal, but the vehicle failed to respond, and the power steering became inoperable. The vehicle rolled at approximately 20-30 MPH and crashed into the wall of the garage. The wall sustained minor damage. There was no warning light illuminated. The contact stated that messages advising of engine system failure, supplementary restraint system failure, and electric power steering failure were displayed on the vehicle mobile app. The front driver's side and passenger's side air bags deployed. The emergency units arrived and provided first aid to both the contact and his sister, who was occupying the front passenger's side seat during the incident. The contact's sister sustained chest pain and was in the process of receiving medical assistance. The contact sustained lower back pain and was in the process of receiving medical assistance. No police report was filed. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
Car threw a p0035 code which indicates a problem with the turbo bypass valve solenoid high voltage/circuit. Car suddenly lost power and had many service lights go off. The check engine light, power steering, brakes, stability, and other lights went on. This prevents my car from going over 40 MPH without feeling like the car is struggling to accelerate. The dealership couldn't reproduce or confirm the issue when I went in for service. The code will disappear and reappear after a few starts ups. I noticed that the 2017 type R has this recall but I'm noticing a lot of other owners having this issue as well.
The contact owns a 2018 Honda Civic. The contact stated while driving in a parking lot, the vehicle stalled while attempting to pull out of the parking lot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the local dealer for routine maintenance. The dealer was unable to duplicate the failure and informed the contact that the parts were not readily available. The dealer test-drove the vehicle but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and they referred her to the local dealer. The failure mileage was approximately 7,860.
- Laurelton, NY, USA
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Went to Honda dealership to diagnose why white smoke was coming through the AC vent whenever I would turn on the AC. Honda said that my AC condenser went bad, which is covered under the extended warranty due to others having the same issue but that my AC Evaporator core was stain and also needs to be replaced. I was quoted $2322.16 to have the Evaporator replaced and it needed to be replaced before they could continue with replaced the condenser and recharged the system for free. Please help as it seems the issue has to do with the new Freon Honda is using.
The contact owns a 2018 Honda Civic. The contact stated that the vehicle was difficult to start. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000. The VIN was not available.
Headgasket problem Fuel injector Problem Head bolt problem Engine enters limb mode when cold start due to head gasket leak Misfire on multiple cylinders due to fuel injector failure.
Loss of power during drive. Hesitation while acceleration and check engine light on. Unable to accelerate. Fuel pump recall on other same generation models.
The contact owns a 2018 Honda Civic. The contact stated while driving at an undisclosed speed, the vehicle entered LIMP Mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinder #3. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 175,000.
Infant mortality of the entire AC system due to faulty components. Cost of repair is $3000+. It is a common, systemic failure on this generation of Honda Civic. Lack of AC in hot regions can lead to unsafe mold growing in the vents as well as heat related illness potentially leading to death. This is a highly hazardous failure with a high likelihood of occurring, so it is unacceptable to allow this situation to continue without a full recall or reimbursement by Honda.
The contact owns a 2018 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to respond while depressing the accelerator pedal. The contact heard an abnormal sound coming from the engine compartment. Additionally, the contact stated that while decelerating, the brakes were rubbing significantly. An unknown warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated, and the dealer determined that the brakes were functioning properly. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
I got a new alternator because I thought it was draining the battery. A few weeks later I didn-??t drive my car for 3 days and the engine would not start but all the lights would turn on. I got it jumped and took it the dealership and they still don-??t know what is wrong with it. This is the 4th time this has happened and I changed the battery every time.
Every so often, quite a few lights will come on my dash. These lights include and relate to problems with power steering, hill start assist, emissions system, traction control tire pressure, and brake system. It does not allow me to use my brake hold when this happens. Also, unsure if it has anything to do with it, it has caused a problem with my first cylinder and is reading that the fuel system is too rich. But the original few lights that come on, will come and go randomly when the car is shut off overnight and will typically stay gone until the car sits with the parking break on for a few minutes.
Strong smell of fuel in the cabin due to known Honda oil dilution associated with the 1.5 turbo engine. Honda has a -??fix-?? for issue but states only cold weather states are affected. Our 2018 Honda Civic has had this issue for over 2 years now. Strong smell of fuel in the oil, along with oil above normal mark on dipstick. On oil change, oil is filled to the normal mark (3.7 quarts) and upon oil change, 4.5 quarts will come out (likely fuel in the oil). The major safety issue is that the smell of fuel in the cabin is strong to the point of causing driver and passengers to have burning eyes, and in some occasions, dizziness. No warning lights have come on as a result of this issue. Vehicle was taken to dealership over a year ago and dealership stated this is a problem in cold weather states and not in California. Dealership could not replicate issue.
A D V E R T I S E M E N T S
- Decatur, GA, USA