The contact owns a 2017 Honda Civic. The contact stated while driving at various speeds, the air condition was blowing hot air. The contact stated that the vehicle was serviced under an unknown recall; however, the failure persisted. The vehicle was taken to the local dealer again, and it was diagnosed that the air condition compressor needed to be replaced. The vehicle was not repaired because the contact was informed that the repair would be out-of- pocket. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Cathedral City, CA, USA

I bought my 2017 Civic 2.0L brand new. A few years later my A/C stops working in the middle of summer. Due to the cost of what it was going to cost me to have this fixed I had to delay getting my car fixed and having to drive a car with no A/C with my infant and toddler in the back. Eventually I was able to get this fixed and had to pay over $700. For this being a brand new vehicle when purchased I don't think that an issue like this should have occurred if the vehicle was manufactured properly. Unfortunately, no light came on in the vehicle to tell me that something was wrong or needed fixed.

- Galloway, OH, USA

The first time I had to turn on my ac for the summer 2020 season on my 2017 Honda Civic I noticed that it was blowing hot air. I took my car to a Honda dealership where they identified not only was my A/C condenser leaking freon but also my A/C compressor is leaking freon. Both parts must be replaced. In August 2019, Honda issued a service bulletin for the A/C condenser as they discovered it was manufactured to standards and with the service bulletin for the A/C condenser an extended warranty has been issued. However, the A/C compress is not under an extended warranty. My car is out of the manufacture warranty (3 years/36,000 miles) period by 4,000 miles - not years. I live in the mid-West where I don't need to use my car's A/C often so I haven't used my A/C since fall 2019 when my vehicle was still under warranty. Searching online - there are vehicle owner complaints on the A/C units becoming defective during and after warranty period of 2016, 2017 and 2018 Honda Civic's. the in order to repair the A/C compressor, the estimated cost of repair is $1,200. The dealership has informed me that the parts are currently out of stock and that they have seen a number of Civic's with similar issues. How ironic is it that within three years (not full three years) my vehicle's A/C condenser and compressor need to be replaced. Honda has acknowledged fault on one part but other the second. These parts do not become defective this early in the life of a vehicle.

- Chicago, IL, USA

I purchased a 2017 Honda Civic in November 2017. In August 2018 the ac went out. (I know in August right!). the service department at Honda replaced the high pressure hose for the O-ring. The service was covered under my car warranty. Nine months later (May 2019) the same thing happened. The A/C went out. This time the Honda service department replaced the condenser. It is even noted in the paperwork that the ac is blowing hot "again". the service was covered under the warranty. 13 months later (June 2020) while servicing an oil change, the Honda service found a leak coming from the compressor. This time it was not covered under the original warranty, however through Honda care I was charged a deductible ($100).

- Bowie, MD, USA