This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering sticks at highway speeds causing the driver to overcompensate and making it impossible to stay within the lanes. Also the steering wheel does not go back to center.
The vehicle, after being driven the day prior without issues or any engine lights, will not start the next morning. The only engine light that is on is the electronic power steering light. When I try to start the car, the battery doesn't even click. I even jumped the battery to reinforce the idea that this is likely not related to the battery - still no clicking. After online research, I found that there was a recent recall on 2017 Honda Civics for the same issue - the eps system. Unfortunately, this recall is VIN specific, and when I called Honda to inquire about my vehicle, they told me that even though this sounds exactly like the other recalled Honda Civics, they were unable to do anything because my specific Civic was not being recalled for this matter. For a car that is less than 2 years old, with no accidents, something as significant as an eps failure should be handled more seriously. This kind of failure, if occurring during operation of the vehicle, could result in major auto accidents.
My 2017 Honda Civic hatchback, with 13,015 miles on it, was in my carport and had only been sitting 2 days without being driven when I turned the car on and the car began throwing warnings of all electrical systems having problems. For example the TPMS, electric parking break, brake system, electric power steering, hill start assist and more. And I had no power steering. I had my car towed to surprise Honda (big mistake) and they saw that my harness (part number 53682-tsa-A01) was chewed by rodents which caused the problem. Honda says and knows this wiring is made from soy based material which attracts rodents. Honda even has a special spicy tape, which they charge for as well, that they can use to wrap the wiring to deter the rodents (which the service mgr said really doesn't work.) Honda says it is not covered under their warranty. They replaced the wiring and it cost me $370 dollars. The part itself was only $20 dollars. It is 108 degrees outside the rodents are not going into my engine to keep warm!! the soy base wiring is attracting them to do the damage. Honda and their dealership were of no help whatsoever except to make money off a poor choice in their soy base wiring.
My Honda Civic 2017 car was in my driveway not moving when I turned the car on and all my warning lights came on and I had no power steering. I had my car towed to Honda and they saw that my sub wiring harness was chewed which caused the problem. Honda says this wiring is made from soy based material which attracts rodents. They replaced the wiring and it cost me $268 dollars. The part itself was only $28 dollars. This then happened to me again exactly 2 weeks later with the same problem. I had to have the car towed again. This time I found out there is a fix for this. A spicy tape that Honda makes that can be wrapped around the wiring to resist rodents I don't know how effective this is.they said they don't have the tape.. I am currently waiting to see what they are going to do since they know about this problem and my car is in the shop again going on the 2nd day. Ther is a class action suite that was filed for this very same reason. This dates all the way back to 2010 I was told.
- Naqples, FL, USA
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This is a 5-door hatchback in ex trim bought new 12/2016. Within 2 weeks electrical issues started, from xm tuner going out to main headunit going out on a intermittant basis. This disables all audio, bluetooth, climate controls, back-up camera, & lanewatch. "check tuner" shows briefly often. Occurs even when driving. Dealer unable to duplicate, because of this Honda refuses repair. TPMS alert displays frequently, after a tire even a wheel repair/replacement. Per dealer & Honda tech all 4 should be matching set @ time of service, or dealer can attempt hard reset. Software update recently done for this. Told to bring back to dealer if/when TPMS lights up again. Known poor android auto performance & apple carplay non-function, no repair at this time (software issues). "christmas tree" display - no ABS, traction control, electric steering, airbag malfunction, etc etc. No long-term resolution, per dealer "software issues". groaning noise when turning wheels left or right from stop, per dealer & Honda tech "normal operation". sunroof glass breakage is at owner expense, not a warranty coverage item. Engine shakes/shudders on start, again "normal operation" per dealer & Honda tech. Poor horn performance, per dealer only a single low note horn installed. Not loud enough to be heard easily. Owner expense to upgrade to better (louder) unit. Electrical glitches still ongoing almost 2 years now, vehicle has 20,000 miles. This 10th gen Civic not reliable & may prove a safety concern long-term. Am unable to afford replacing this vehicle at this time. Honda customer service has been largely indifferent towards these issues, citing "unable to duplicate" even "software issues".
While turning steering wheel at 180 degrees, grinding noises were heard. I returned the car to dealership. I was told that my left axle was failing. Only had the car for 8 months brand new. About 2 and half weeks later, the steering wheel felt stiff and the grinding noise returned while turning the steering wheel at 180 degrees. I took the vehicle back again and now I was being told that both left and right axels need to be replaced; however, Honda warranty only covers one axel to replaced at a time. Now, I have to go back the following week to have my left axel replaced again as it is 'pre-failing' now.
A D V E R T I S E M E N T S
- Union Springs, AL, USA