This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbags deployed in an accident (minimal impact/superficial damage) & deeply lacerated my right thumb. No warning lamps or symptoms of the problem prior. Car to be inspected by insurance claim adjuster & available for inspection.
My husband hit a deer on the highway. The seatbelts locked up but the air bags did not physically engage. We took it into the repair shop today and they said that the airbag system DID in fact tell them to engage, but the air bags did not physically come out. The side by each seat belt opened up but the airbags did not come out, nor did the front air bags come out. If this would have been a worse accident, the occupants of the car would have been injured due to no airbags going off. An independent service center has confirmed that this is what happened. Insurance still has to go out an inspect the vehicle but it is planned to be done. There were no warning messages prior to the failure.
While driving a loud pop was heard. Smoke started coming out of the seatbelt retractor track. Seatbelt would then not retract. The local service shop said that a CO2 cartridge that locks the seatbelt had burst and there are substantial safety concerns with the vehicle now. Uploading the service quote below.
I was involved in a major car accident on the freeway involving my 2017 Honda Civic. Traffic was at a slow/stop on the freeway and a Tahoe collided into my vehicle. I was sandwiched in-between a Nissan titan and Chevy Tahoe. My car was totaled and sustained significant damage to both the front and back. Despite this major impact, none of my airbags deflated.
Numerous NHTSA reports have been to waste as nothing is done. This 2017 Honda Civic ex hatchback continues to have electrical glitches since bought new in Dec. 2017. No problem (s) found. No codes. Unable to duplicate. Etc. Etc. Honda refuses to deal with this defective vehicle & servicing Honda dealers do not want this piece of crap Honda in their shops. Honda claims they have legal right to cancel all new vehicle warranties on this vehicle & owner cannot do anything legally about this. No us federal Agency has any control what Honda does in the us. Honda has become arrogant & abusive towards Honda customers & does not care.
Passenger air bag will not deploy by design when someone who does meet weight criteria is seated. This is a 2017 Honda Civic 5-door purchased new in Dec. 2016 & has had this issue since purchase. Per Honda & Honda servicing dealers the sensor is designed to deactivate passenger air bag if weight threshold not met. My wife is 5 ft. 5 in. & approx. 125 pounds, & whenever she is seated the air bag indicator is off. Per Honda & Honda servicing dealer the 4 ways to deal with this are : 1. move front seat all the way back ( no air bag function ). 2. have her sit in back seat. 3. not have her in car at all. 4. get another vehicle that has functioning passenger air bag. These are official repair solutions per Honda tech support & Honda servicing dealer.
The contact owns a 2017 Honda Civic. While the vehicle was stationary, the passenger side air bag failed to register an occupant seated in the passenger seat. Gunn Honda (14610 I-10, san antonio, Texas 78249) was not able to duplicate the failure. The dealer, however, disconnected the sensor cable in the front passenger seat and reconnected it, but the failure recurred. The manufacturer was made aware of the failure and stated that the vehicle was designed in that manner. The failure mileage was approximately 11,500.
Passenger front airbag is deactivated when my wife or I sit in the seat. Per Honda dealer neither one of us meet sensor criteria to activate air bag. American Honda will not assist nor respond to this issue. The servicing dealer recommends having wife move seat all the way back or sit in the back seat. This issue is considered normal & within design criteria. Passenger front airbag will never deploy in an accident whenever someone sits & weight does not activate airbag.
Since we got the car, December 2017, the air bag off warning light comes on intermittently, about 8 times since we got it and twice in October, while my wife is seated in the front passenger seat. Two dealers say nothing is wrong and Honda says if they can't find anything wrong they won't start replacing parts until the problem goes away. Which I find unacceptable for safety equipment. I can not have the airbag fail if we were to get in a collision.
2017 Honda Civic ex hatchback. 22371 miles. Rt. frt. Pass. Air bag will not deploy in event of accident due to " smart design ". per Honda dealer, seat sensor is not detecting weight threshold when anyone sits who are not heavy enough. My wife is 5' 4" & approx. 117 lbs. I am 5' 5" & approx. 115 lbs. Neither one of us can sit & turn off SRS off warning. Also per dealer this is a safety design as if airbag deploys the force can injure or worse the person sitting there if not of correct weight. My wife will not be protected at any time she sits in front. Dealer advised that seat be moved far back as possible or have her sit in the back seat. Also, the seat side air bag and/or side curtain system should still provide some protection. Otherwise, no trouble code (s) are present & system operating normally & within design parameters. Not comfortable with my wife being unprotected in event of incident & she is not looking forward to being required to sit in the back seat.
Potential taketa recall. July 14, 2018. I had made a left hand turn into the parking lot of a local convenience store. Time was approximately 7 P.M.as I pulled into the parking spot, the drivers side front tire bumped the curb.the drivers side center airbag, located in the steering wheel did not deploy. It exploded! I thought someone had rammed into my car. When the airbag blew, it sounded like someone had fired a couple of 12 guage shotguns in the vehicle.smoke was billowing out from the left and right sides of the steering wheel and column. It smelled like something electrical was on fire. The impact from the exploding airbag was not a pleasant experience to say the least. By the time I unbuckled my seat belt to exit the car, the smoke inside the vehicle was so thick I could not see out the windshield. My chest and hand are sore, but nothing appears to be broken. I left the vehicle where it was parked and have made arrangements to have it towed to the local dealershiop where I purchased the car, so that a complete evaluation can be done to determine the extent of damage to the vehicle that resulted from the exploding airbag. When I checked the VIN on this website, it did not come up as being on the airbag recall. That needs to change asap. Thank goodness I was the only person in the vehicle. I shudder to think of what could have happened if there were passengers in the vehicle when that airbag blew!
I was burned on my left arm as a result of the airbag deploying. I could not see out of the windows after the airbags deployed. The vehicle was going appropriately 10-15 mph while turing left onto a hwy when it was hit by another vehicle
TL-contact owns a 2017 Honda Civic --- vehicle was totaled a few days ago ----- airbags in vehicle did not deploy ----vehicle was sitting still in traffic when accident occurred, .mileage on vehicle was 16,330 at time of accident. Vehicle was hit from behind and pushed into another car----message came up on dashboard during accident that read airbag system problem --- vehicle was a total loss ---0 recalls associated with this VIN..cb
The contact owns a 2017 Honda Civic. While driving approximately 30 mph, another vehicle suddenly drove in front of the contact's vehicle. The incident caused the contact to T-bone the vehicle in front. The air bags deployed; however, the driver's air bag did not deploy in a forward direction. Instead, the air bag deployed in a downward direction. The seat belt also failed to retract and locked up, causing the contact to lunge forward. A police report was filed. The vehicle was driven away from the scene. The contact received injuries to the arm, chest, and knee areas. Medical attention was needed. The contact called valley Honda (4173 ogden avenue, Aurora, il 60504; 630-851-5700) and was informed that his insurance company needed to investigate and diagnose the failure. The manufacturer was made aware of the failure and opened case number: 263430505; however, the contact had not received a response. The approximate failure mileage was 4,000. Consumer stated he would like an investigation of the failure of the airbag and seatbelt. Updated 8/6/18
Driver and passenger airbags both deployed in due to a very minor accident. The Honda was just coming out of a stop so the speed couldn't have been more than 5-10 miles per hour. The front bumper shows no significant damage to warrant the deployment of the airbags. Neither one of the passengers was hurt except for minor burns on the hand of the driver due to the deployment of the airbag. It seems that the airbag were deployed needlessly.
Motor vehicle collision on freeway going 68 mph speed upon impact by another vehicle, orbital eye fracture, split forehead, airbag may have deployed late
- Sunnyvale, CA, USA
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- Santa Clara, CA, USA