This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was parked in my garage and the alarm set itself off multiple times, when I approached the car it was unresponsive to any key fob commands and the dashboard was completely lit with flashing safety feature warning lights, and airbags were also disabled. Had to open the car with the manual key, since the car would not respond to the key fob. Started the car to see what was going on, when I went to turn it off again, it refused and wouldn't turn off. I proceeded to call roadside assistance after multiple failed attempts to get the car to respond to the key fob and they turned the car off. Two days later I drove car to the dealership, the whole way there all the warning lights were on and all the safety features were disabled and not working. Dealership refused to cooperate or even acknowledge the issue at hand. Took it two times just to be turned away and told they would not help me out, as they claimed they did not find anything wrong with the car, even though when we went to pick it up the vehicle was still not working. The car was bought new, I'm the original owner, only has 14,600 miles. Dealership manager told us that corporate Honda commanded him not to touch the vehicle and to tell us to pick it up. Drove the car back still broken, with all safety features not working, warning lights on, and the alarm continues to set itself off. Had to disconnect battery and it has been sitting in my garage unusable for two weeks now, for it is not safe to drive. Attempted various times to contact corporate Honda for help with this issue, yet they refuse to acknowledge what is going on and will not respond. Please help, this car is unsafe and must be recalled. What would it take for Honda to own up? it seems safety is not a concern for them. It is a safety concern for the car is controlled by unresponsive electronics.
We drive a 2017 Honda Civic hatch and we had to take vehicle to dealership. They diagnosed it with rodent issue chewing thru wire. We now have to fix it and replace wire and the dealership will put a take to deters rodents. We have to pay $500 dollars to replace. My husband was driving home from work and his power steering stopped working. I called Honda and they said we have to pay for damage but they did say many customers have called Honda to complain about issue. So it is a know issue and no recall has been done. Does someone have to die before Honda does something about it. Help
Sometimes, when trying to start the vehicle, it will not crank and start. The electric power will come on (dash board icons, headlights, etc.), but it will not crank. It takes from 2 to 7 turns of the key, before it cranks and starts. This problem occurs sometimes once a week, sometimes 2 or 3 times. I took it to a Honda dealer for repair. However, on the day I took it in, of course, it was working fine. The service manager said that their computer could not diagnosis it, unless the problem occurred while it was hooked to the computer. He told me to bring it back when the problem got worse, or the car would not start at all. I have not returned to the dealer yet. This problem began in early July of this year. The vehicle had approximately 36,000 miles on it.
During driving of the vehicle and at various speeds all electrical systems will fail and all warning lights come on. This includes ABS, traction control, power steering, brake assist and more. When this occurs the vehicle becomes almost impossible to steer and has nearly resulted in an accident before. While the previous occurrence happened at approximately 35mph if this occurred on the interstate it would almost certainly result in a major crash and injury.
Air conditioning system goes from cold to hot while the vehicle is in operation. During very hot days cabin becomes extremely hot even with fan turned to high and A/C turned to the on position. Have heard this problem has happened with other Honda Civic owners as well. Becomes very uncomfortable trying to drive while cabin is hot. Happens whether the vehicle is in motion or at idle
- Columbia, SC, USA
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The head unit/display stopped working about a week ago. At first, nothing would come on. I thought it may have been a fuse, or it needed rebooted. I disconnected the battery and it still continued to act up. The back-up and passenger side cameras won't work properly, the climate controls won't work as I can't change the air flow or temperature, the bluetooth won't work or connect, and the audio controls won't work or are severely delayed. This creates multiple safety issues while driving: 1. the audio will randomly turn on, and at high volumes due to the fact that I cannot control the volume or turn it on or off. 2. the back-up and/or side cameras will get stuck on the screen, which creates a distraction while driving. 3. the bluetooth won't work, which is a huge safety concern due to 'hands-free' laws in most states. 4. the climate controls won't work correctly and, therefore, I cannot use the front defrost. When taken to the Honda dealership, they claim that it will cost $4,000 to replace. $4,000 on a 3-year old vehicle, with no other major issues.
On June 13th, less then a month after it was inspected/serviced from the Honda dealership on May 21st, my 3 year old car busts up in flames. As we were driving down a rural road on a clear day going about 65, a spark flew from the engine. The oil pressure light comes on followed by loss of power to the car. Luckily we pulled over just in time to watch the car go up in flames and explode. I have contacted 3 dealerships, including their service team, Honda financial, Honda general, and the Honda plant in Indiana. Every one of them has shown no compassion or interest in finding out why this happened. Does it take someone to die to take this serious? and my insurance is taking their time since it is a total loss.
The A/C stopped working only one year after I purchased this car brand new. The car's A/C started blowing hot air from the vents even when the temperature control setting was set to lowest temp. This is a safety issue since often times I have to pull over and throw up from heat exhaustion while I'm driving during the summer months. There has been no reason for this to occur. However, I have reviewed many other owners of this same year, make and model with the exact same problem.
Car would either start engine on its own or turn on standby/accessory mode on its own. This would happen immediately after the car was shut off. Disconnecting the battery was the only way to stop it, this after it ruined the previous battery by constantly drawing power by the car starting itself. Dealer diagnosed it as a faulty body control module.
Turned car on to head to work, and all error codes appeared on dash one by one as well as engine light. All yellow lights. The car was still able to drive with no problems but it displayed on dash with every problem. Had no issue turning on, staying in motion, sitting idle for 2 hours, or braking, yet every issue was still on display after multiple startups. Called dealership and they said it was safe to drive, but I'm still bringing it in 2/19/2020 to get it looked at.
Driving along highway speed and the car brakes abruptly and the accelerator pedal was unresponsive. If this would have happened at rush hour, this would have caused a pile-up. If this would have happened in front of a semi, I might be dead. I moved across two lanes of traffic with no throttle control. The car regained throttle response after about 45 seconds.
The contact owns a 2017 Honda Civic. The contact stated that the vehicle failed to shut off. The failure started when the alarm was activated and the key fob failed to unlock the door. The instrument panel indicated remote key system failure. The vehicle was later taken to (Honda of mentor located at 8555 market St, mentor, oh 44060, (440) 290-6017) where it was diagnosed that the computer system needed to be replaced. The vehicle was not repaired but remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
While driving my car will put the brakes on if another care passes me on drivers side. This did it for a few weeks, then the collision mitigation system light came on and will not clear. Cruise will not work. This has happened before, but never with light staying on.
The back wiper remained in fast speed until shutting off vehicle. Twice. Second time length of approx 5 minutes. Then operated normally. 12/09/19 2nd. Radio has been changing stations on it's own. And the the phone has been asking me to set up with blue tooth when I am driving. I have shut off the radio and it seems to re-set itself. This has been going on for about month. 11/09/19
I have had issues with my navigation system when I plug in my phone into the jack in the car. I have driven my vehicle to my Honda dealer and they witnessed my vehicle actually remove my phone and replace it with someone else's phone in my vehicle. My vehicle will not recognize the phone also even though I have my bluetooth on my I phone and it will not pair with my vehicle as well numerous times. The tech at Honda stated to me it is as if someone else is controlling the vehicle through your radio frequency. My car has been unlocked at times. Etc. I asked how this can occur and he stated if someone has your radio id or your key fob numbers. This is still occurring even though Honda re set the navigation system and settings to factory default. Now my trunk will not stay closed if something is in the trunk. Happens at all times in motion, staying still.
The car brake stop working when the warning sign came on. I was driving on the highway upon getting off the high on a ramp the brakes froze I wasnt able to apply brakes for about 40 seconds because it became stiff. That's when the warning sign came on. This wasnt my first report on this problem
The car alarm blares randomly throughout the night and sometimes during the day and the car locks itself unable to use the key fob to turn off the alarm and unlock the door replaced the battery in the key fob seemed like a fix for a week now the instrument panel has 'keyless start problem' and won't go away and the car just turns itself to 'on' by itself and/or the alarm goes off also you have to put the actual key in the driver door to turn the alarm off and unlock the car this happens while the car is stationery after it's been driven and turned off for an hour or more
There are times when the power window (front passenger side) and sunroof are open that they can not be closed. The fix is to stop the car, restart it and then raise the window with the switch on the passenger door. That seems to reset it. When I ask the dealer to repair it they are not aware of a problem or service bulletin and therefor do nothing. When you ask Honda customer service they say take it to the dealer. There are countless entries on various auto blogs that talk about this problem with Honda vehicles, and the solution I mentioned above seems to be a temporary fix. Honda does nothing to try to repair this. This has happened when the vehicle was stationary and in motion.
A D V E R T I S E M E N T S
- Fayetteville, AR, USA