This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The A/C unit is continuously giving out. The condenser and compression shaft have been replaced twice and have now damaged the evaporator causing it to leak. Due to the A/C system blowing hot air, driving in the high degree weather has became a risk to myself and passengers. Dealership has checked if the parts affected were under warranty to resolve issue, however, Honda does not cover evaporator leak problem even though multiple owners have complained about issue. The repair quote is costing owners more than $2k out of pocket that they may have to replace again in a short time. Causing financial burden from the brand's negligence. Issue will first blow hot air on the driver side and the passenger side will soon follow suit.
The evaporator core is leaking, which is causing reduced visibablility out of the windows due to condensation on the windows, mold-like smells from moisture from the interior cabin (it is available upon request). I took it into the dealer - they examined the issue (the shaft seal had just been replaced in April of this year) and let me know that this time the evaporator core was leaking. For context and why I bring it to the attention of the NHTSA is in early to mid-August of this year my AC not only took an extended time to get cool, it only got cooler, and not cold. Unfortunately, I am now well acclimated to the signs of a faltering air conditioning system after dealing with three like episodes on the same vehicle, occurring within 2 to 3 years of each other (the car isn-??t even nine years old). In fact, this vehicle-??s air conditioning has been in a rhythmic pattern of failing ever since I purchased the vehicle. Over 8 years there have only been a few summers which haven-??t been negatively impacted by this inconvenience. Honda is aware of the issue, because they have offered "good-will" subsidies which sometimes cover partial replacements of these components. But, they have yet to take responsibility for anything outside of the condenser. Hence, the consumer is on the hook to pay for a vital piece of the car (not just the convenience) that removes moisture out of the car.
My AC gave me problems 2years ago, after a couple times at dealer finally, needs to replace Compresor and condenser and hoses. Honda put me in waiting list for the replacement of the parts. (covered under 10 years extended warranty) finally got call to repair the car. Now my AC again stop working only hot air. Took the car to Honda, now the evaporator is leaking. They want $ 2,450 to replace.
- Palmdale, CA, USA
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The differential inside the transmission is making a knocking noise and shakes really badly check engine light came on and traction control light both are on and break system light and I have not even had it for a year
For a while now (months), we have noticed our 2016 Honda Civic has had a "sticky" (a click or jerk) feeling when handling the steering wheel, particularly while driving on the freeway, holding long turns, or when even reversing (from an angle) into a parking stall (for the parking, a click/pop is audibly heard). Basically, the steering wheel will suddenly shift/jerk slightly left/right, which causes you to no longer be steering in the exact line you were on. Driver has to then correct by making an opposing shift in the opposite direction to return to the exact line that was being driven. It is a bit of a nuisance, and produces anxiety on the driver's part, leaving one wondering if/when the shift/jerk will cause even larger of an issue, potentially posing risk of harm to the vehicle's and neighboring vehicles' riders via a collision. Our Honda service technician recently confirmed, after our recent big maintenance service, that this issue is present and has something to do with some steering mechanism (I don't recall the correct term of the equipment/device), and that an estimated repair cost would be $3,000-$4,000. For now, we have been advised to monitor, and that basically it is up to us to decide if/when we would like to spend $3,000-$4,000 to have this repaired at our own expense. We are not aware of how this issue arose (what the exact cause is), but is potentially due manufacturing. There are no dashboard warning lights that illuminate during the shifting/jerking of the steering. We just feel it, moreso if you are the one driving. This issue is experienced daily. Our primary concern is prevention of a collision. We do not want it to get to the point of having had a collision/emergency, then reactively reporting the issue to NHTSA. And we do not have funds to purchase a new vehicle. Can we possibly have more confidence in this vehicle being able to transport our family safely without fear of steering issues? Thank you for your support.
Alarm sounded, went outside with fob to shut off. Still alarm on. Tried to get in car with fob. Had to use key in door to get in. Stepped on brake and pushed start/stop button. Alarm now silent. Push start/stop button to shut off engine and message on dash read Keyless Start System Error. Engine still running. Pushed button again and AC shuts off, engine still running and dash still reading error. Put in driver, then reverse to park and pushed button again and engine shut off finally. Disconnect negative from battery and let sit overnight. Tried to start, but just kept cranking. Disconnect battery again, tried starting again and it started. This time it took me 10 minutes before I could shut off engine. Disconnect battery again and haven-??t tried again. I-??ve read about other people having the same issues. Most say start/stop switch. Mine is on order, will install asap and see what happens. Fingers crossed.
The air conditioner does not blow cold air. The heating and fan work just fine, but no cool air. I was told by Honda that if it-??s not because of the recall, that I would have to pay, and that just wasn-??t feasible at the time.
AC on these models is a complete failure. It is well know that 2016 Honda Civics have had issues with the AC system and the source of the malfunction lies in the refrigerant, specifically the R-1234f, which appears to be incompatible with the AC system components. As a result, leaks have developed, contaminating other vital AC components and causing unnecessary strain on the system. Refrigerant leaks have a cascading effect, leading to cross-contamination of other AC components and increased strain on the entire system. The fact that the condenser, air compressor, and evaporator have to be replaced due to the refrigerant leak is a clear indication of the severity of the problem. Other main problem is that whenever you take these vehicles into Honda dealerships with or without warranty they clearly do not go through all the issues. They find the first issue, they patch and send you on your way. You can feel they are have been trained to be money hungry and upsell wherever possible
My 2016 Honda Civic recently started having a problem with the air conditioner. The air blowing through is not cold and also smells strange. After taking it to an official Honda dealer, they've confirmed it's a problem with the evaporator and it needs to be replaced. An extended warranty exists for the compressor and condenser but not the evaporator. I believe the three are related and the evaporator should also be covered under warranty. This problem affects the air being pushed through the AC unit and could harm the passenger's well being.
- HONDA CVT TRANSMISSION: 4356 - Went out. Is available for inspection within the week. - My daughter was driving on the freeway in the fast lane when vehicle started making loud hum noise then, came to a stop. She had to coast to the side of the road, where she was almost hit by multiple vehicles. - Yes Vehicle has been inspected by a independent service center - towed by USAA insurance. - Has been inspected by other: Davis Auto Clinic, Davis, CA 95616 - No warning lights came on, or symptoms of the problem. Only hum noise which began 5 minutes before car stalled in middle of freeway. First appeared at time of stall, no warning at all.
Few years ago I fix (pay about $1300 no body give this money back ) air Conditioning Problem in LAMACCHIA HONDA, Syracuse, NY. and [XXX] again fix air Conditioning Problem( Cover warranty from HONDA Corp.) in LAMACCHIA HONDA Syracuse, NY...now I have same Problem NO WORKING AIR CONDITIONER..WHAT NOW ? ONE TIMES I PAY... bellow pictures from my car Hot air coming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2016 Honda Civic. The contact stated that while the vehicle was parked unattended, it caught fire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The fire department extinguished the fire. The vehicle was towed to a tow lot. There were no reported injuries. A police report was filed. The air bags did not deploy. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000. The contact stated that the failure was related to NHTSA Campaign Number 16V074000 (Engine and Engine Cooling).?
My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car-??s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers. I see that there is an ongoing class lawsuit for this exact issue -??Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. [XXX] in the U.S. District Court for the Northern District of California.-?? Next time this malfunction occurs, I will take a video and I can provide that as proof to validate my case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After numerous statements regarding issues with the A/C units, it appears there-??s an additional item that should be added to the list of recall/extended warranty issues for Honda. The evaporator is now an additional item that is an issue amongst numerous consumers. I-??ve had an issue with the evaporator and have been charged a hefty amount for labor by the dealership stating this was the issue. I was not allowed to replace my compressor/condenser, which is strange that those work just fine even with a recall, but suddenly an entirely different part was not working that-??s not under warranty. I left the dealership extremely frustrated to be sold a car with faulty equipment that is being called out online and Honda does not show any proactive measures.
A D V E R T I S E M E N T S
- La Verne, CA, USA