This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2016 Honda Civic recently started having a problem with the air conditioner. The air blowing through is not cold and also smells strange. After taking it to an official Honda dealer, they've confirmed it's a problem with the evaporator and it needs to be replaced. An extended warranty exists for the compressor and condenser but not the evaporator. I believe the three are related and the evaporator should also be covered under warranty. This problem affects the air being pushed through the AC unit and could harm the passenger's well being.
- HONDA CVT TRANSMISSION: 4356 - Went out. Is available for inspection within the week. - My daughter was driving on the freeway in the fast lane when vehicle started making loud hum noise then, came to a stop. She had to coast to the side of the road, where she was almost hit by multiple vehicles. - Yes Vehicle has been inspected by a independent service center - towed by USAA insurance. - Has been inspected by other: Davis Auto Clinic, Davis, CA 95616 - No warning lights came on, or symptoms of the problem. Only hum noise which began 5 minutes before car stalled in middle of freeway. First appeared at time of stall, no warning at all.
Few years ago I fix (pay about $1300 no body give this money back ) air Conditioning Problem in LAMACCHIA HONDA, Syracuse, NY. and [XXX] again fix air Conditioning Problem( Cover warranty from HONDA Corp.) in LAMACCHIA HONDA Syracuse, NY...now I have same Problem NO WORKING AIR CONDITIONER..WHAT NOW ? ONE TIMES I PAY... bellow pictures from my car Hot air coming INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fayetteville, NY, USA
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The contact owned a 2016 Honda Civic. The contact stated that while the vehicle was parked unattended, it caught fire. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The fire department extinguished the fire. The vehicle was towed to a tow lot. There were no reported injuries. A police report was filed. The air bags did not deploy. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 63,000. The contact stated that the failure was related to NHTSA Campaign Number 16V074000 (Engine and Engine Cooling).?
My infotainment system has been malfunctioning for roughly 4 year now. I bought my 2016 Honda Civic Touring in 2019 from Hagerstown Kia in Hagerstown Maryland. Several months after I purchased the car, my infotainment randomly does things on its own like back out of navigation apps and return to Home Screen or randomly turn on the blind spot camera. This is a major safety concern for me and other drivers because I have to fool with the infotainment system for several minutes so that I can go back to my navigation screen and know where to go and also be able to control the car-??s temperature. This malfunction is very distracting therefore causing potential harm to me or other drivers. I see that there is an ongoing class lawsuit for this exact issue -??Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. [XXX] in the U.S. District Court for the Northern District of California.-?? Next time this malfunction occurs, I will take a video and I can provide that as proof to validate my case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After numerous statements regarding issues with the A/C units, it appears there-??s an additional item that should be added to the list of recall/extended warranty issues for Honda. The evaporator is now an additional item that is an issue amongst numerous consumers. I-??ve had an issue with the evaporator and have been charged a hefty amount for labor by the dealership stating this was the issue. I was not allowed to replace my compressor/condenser, which is strange that those work just fine even with a recall, but suddenly an entirely different part was not working that-??s not under warranty. I left the dealership extremely frustrated to be sold a car with faulty equipment that is being called out online and Honda does not show any proactive measures.
My 2016 Honda civic has been having air conditioning issues and this should be repaired by the manufacturer. The issue is with Evaporator Core and the condenser. The Honda dealership inspected the car and made the determination; however, he says that there have not been any recalls issued by Honda for the Evaporator Core. We live in Arizona and it is dangerous to drive a car without a working air conditioner. Please help fix this as I am sure there are a lot more other owners who are having similar A/C issues!
Air conditioner in my 2016 Honda Civic has never worked. Condenser or compressor needs to be replaced continues to leak throughout system and is defective. Emergency Brake malfunction does not work and poses as a safety issue. Left head lamp doesn-??t work due to excessive heat exposure in Nevada.
Air conditioning compressor and condenser leaking which caused the evaporator to fail. Honda refuses to fix evaporator due to faulty A/C system leaking.
The inside door handle on my car has become unusable two times in the past 2 years. This is a danger because, in case of an emergency, the door would not be able to be opened by the passenger.
Purchased this vehicle new in 2016. The AC system has never worked properly. A few years ago parts were given the extended warranty. I had it fixed at an authorized Honda dealer, it blew cold air for about 2 weeks and then died agin. I had it fixed again, was told parts were defective in the first repair and it worked for 1 summer. Now this summer it is not blowing cold air once again and again I got another warranty extension in the mail. This time at Honda it-??s a different part in the AC and of course it isn-??t covered. So for a quick $3000 it can be fixed. This is my 9th Honda/Acura vehicle and I have never had such a unreliable car. Very disappointed with the -??new-?? Honda.
2016 Honda Civic AC system is not working and has not been working for awhile. There are 2 warranty extensions issued for this vehicle's AC system, one for the condenser and one for the compressor. Honda has diagnosed the problem as being the evaporator, which I have been quoted everywhere from $1800 - $3000 to have fixed. The general consensus from mechanics that have dealt with these models (I have seen many different mechanics, 3rd party and dealership), is that the entire AC system is riddled with manufacturing defects, the condenser and compressor issues likely caused the evaporator malfunction, and will likely have to be recalled at some point. That is obviously slowly happening with the existing warranty extensions, however I am still being forced to pay nearly $2k for working AC despite public knowledge of a manufacturing error dealing with these AC systems. Honda refuses to acknowledge the evaporator issue was caused by the other failing components by not extending the warranty to the whole AC system. When I refused service for the evaporator since it was not covered, I was told the compressor shaft seal leak that IS covered under the warranty extension could not be fixed either. The reasoning was that the compressor could not be fixed alone without fixing the evaporator due to "safety concerns". Essentially admitting that the whole system fails if one of those 3 parts is faulty. So even though that is the case, I still have to pay out of pocket for the manufacturers mistake. Unbelievable and clearly an extremely common occurrence as there was an active class action lawsuit for the AC systems of this model (Andre Wong v. American Honda Motor Co. Inc., et al., Case No. 2:19-cv-10537) and Lemon Law documentation of the issue as well. Please hold Honda responsible and force them to issue an all encompassing AC Recall/warranty extension so that myself and many others do not have to choose between a very expensive repair or passing out on the road from the heat
The inside of the car smells like coolant and the air is making the front dashboard foggy. One area of the Central ac is blowing cooler than the other.
The air conditioning system is a failure. First my condenser went out and they replaced it with the extended warranty they provided. Now my evaporator is leaking and they do not have an extended warranty on it. Cost to replace is $2,100. This is a safety concern in California because of the smog. I could no longer keep my windows up when driving because of the heat and a/c not working.
The rearview camera image may not appear. This does not happen constantly, but it will happen from time to time when reversing. Sometimes the problem will not correct itself until the vehicle is restarted. I did not know that a safety recall might be needed until I just saw the recall for the same issue in the Honda Pilots
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- Oxford, NC, USA