This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Issue with the 1.5 turbo called oil dilution. China had a recall on the turbo due to the fuel dilution problem (fuel getting into oil). Back in September on the way to Ohio from Indiana Civic broke down and stalled while driving down interstate 70, during a rain storm. Not a safe situation at all. Civic was towed to a Honda dealer in dayton. Was told oil was overfull and their solution was to drain and fill with proper amount. Was told by the dealer they had seen that before. It is coming together for me now when I saw a consumer report youtube discussing this engine issue and this youtube: Https://www.youtube.com/watch?V=J80bfjs-16U. 1.5 turbo is building up fluid in the crankcase like on the 1.5 turbos in the Civic. Had the oil changed again right at two months later, here in Indiana, with likely less than 2000 more miles and there is again buildup of fluid in the crankcase. The oil was overfull as confirmed by the techs at the local Indiana Honda dealer. This is a safety issue.
Stationary car completely shut down, would not start, battery check ok, could not take out of park, had to have it towed to shop and have tcm replaced and software updated- in motion -steering wheel slips and shakes as well - very disappointed in Honda.
I got into the trunk of my Civic (keyless) and when I tried to open the car, everything had shut down and it is locked and won't respond to the emergency key or the fob. This began 2 days ago and I see several other complaints O the internet of the same problem. It was parked in my driveway. Not being able to get into my car here in the Arizona desert could be a serioue problem.
A rodent crawled up into the engine compartment and chewed up the wires to coil connector. It made all of the dashboard warning lights to come on and the engine was shaking due to the mis-firing coil. It is Honda fault because they covered/made the wires with soy, which attracts rodents. My 2016 Civic is less than 2 years old with 9,500 miles, Honda claims it is not covered under the warranty. Honda then, wanted to sell me a $500 engine wiring harness, this is ridicules, because it doesn't resolve the problem, the rodents will be attracted to the new wire harness too. They also wanted to sell me spicy rodent tape for $48, this is a scam, Honda needs to fix this problem, they will be losing loyal customers. If this happened on the freeway, it could have resulted in a fatal accident.
My vehicle break some time docent work....lighting is not proper and engine does nice even I do servicing and mention them but it got ignored by service center
- Jerseycity, NJ, USA
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Brought 2016 Honda Civic to dealership with A/C not properly working (blowing warm air), was told prior to drop off that it was likely a stone that hit the condenser causing a leak. Diagnostic test cost $135 + tax, was told that it was a stone that punctured the condenser, was assimilated to "just as if a stone had hit the windshield and cracked it, it would not be covered." Windshields are designed to deflect debris. This is not covered under warranty, and appears to be a common (previous class action lawsuit was settled on earlier Honda vehicles with this exact problem: "a rock puncturing the condenser" due to design flaw). This is absurd to not take care of the issue and charge consumers $900+ for a problem that could easily happen again if a "small rock or pebble" is able to puncture a part. 17,800 miles on the vehicle, 18 months old. If a small pebble can ruin a customer's air conditioning system on a brand new vehicle, which per warranty guidelines is neither an "accident" or "abuse" to the vehicle, is this vehicle even suited to be on the road? very disappointing as I was a life long Honda owner.
Engine eaten by rats 2 times; engine harness destroyed first time; car hasn't been the same since this; found more rat droppings in the engine; car shakes so bad the rear view mirror is hard to see out of car is not stable on any road; alignment has been done 4 times on vehicle still not aligned; have taken to dealer multiple times they tell me its the road; car does not shift properly; when turn on car it shakes for about 5 minutes until warmed up. I don't feel safe in this vehicle.
I pressed my automatic start key from the window of the building, while I was getting ready, (washing my face, brushing teeth) after a couple seconds later I heard the sound of the alarm, which would usually turn on if there is a hit or impact or loud sound. When I came downstairs, about 5-10 minutes later. I noticed the front window was shattered, I figured maybe one the neighbors was playing ball and hit my window, when I opened my door I realized there was a fire inside coming directly from the dashboard, everything was melted and my dashboard was also sunk in. I checked if there was an outlet connected or usb ports and did not find an answer. I contacted the dealership and they said they were unable to help and only advice that was given was to contact my insurance, they also added they would not be taking care of any damages in the vehicle and that they were not responsible for this and also did not know why, nor were even interested in investigating. The car was in complete park mode, and off overnight. No one deserves to take their siblings to school and instead be welcomed by a malfunctioning defective 2016 year vehicle.
Honda use soy on wires because is cheaper than plastic, but it attract rats and rodents that love to chew on it.witch result in car crash and expensive repairs.I have a new 2016 Honda car 6 months old witch I had to pay 1481 $ even though I have a 5 years engine warranty. Honda makes money out of those repair an average of 100 cars come to every dealership every year : ctwatchdog.com/finance/rodents-damage-cars-by-chewing-electrical-connections-tips-on-how-to-avoid-costly-repairs
The contact owns a 2016 Honda Civic. Upon inspecting the vehicle, the contact discovered oil leaking from the engine. The vehicle was taken to the dealer where it was diagnosed that the engine was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27.
Just bought 11months, found engine and exhaust pipe oil leaking, there is a risk fire, Honda service person said it is not a issue, only need to change the engine cap. This car only 20000 - mph, and I just bought a new car. I lost $9000. Is there any way the government can help me. Thank you!...updated 04/27/17
Me an my boyfriend almost got into an accident when the engine of our vehicle stopped working in the middle of the highway. Luckily we were able to pull over at the last second when the engine actually stopped. We were still in a dangerous area and I couldn't even describe to aaa where were. Fortunately a tow truck driver was passing by and saw us on the side of the road and stopped to help us. Just to give some back story my boyfriend was reading an article about a recall for the piston ring/clip affecting the engine on the 2016 Honda Civics and we immediately went to our dealership and had the car inspected. We were told that there was nothing wrong with the vehicle and that there was not a recall on the vehicle. Later on warning lights in the car started to turn on included the brake and engine light. We had a worker at autozone check the lights with one of their tools and were told the lights may have been turned off in the initial inspection of the vehicle prior to our purchase. We went back twice speaking to the manager and service team and were turned away with a list of all of the lights on in the vehicle with no remedy to fix any of the issues. When we brought up the recall again we were told our car did not fall under it. Because of their negligence I and my boyfriend could ave lost our lives in an accident on the highway. We bought the car May 2016 and the recall was issued February 2016 and was still open at the time of purchase considering the parts to fix the piston problem would not be available until summer. So we were sold a car with an open recall and the issue was not fixed prior to purchase. Now I am stranded without a car because the engine has sustained damage due to this issue. I want my money back and I no longer want this faulty and unsafe vehicle, and I do not trust Honda to fix the issue. We need your help NHTSA!
Car stalls; with no warning just turns off this happens with no rhyme or reason and has happened multiple times many of which is not documented because it was not taken into a dealer; I could not afford a tow. I have now signed up for aaa and had it towed into a dealer this last occurrence. Documented with dealerships on 5/12/16 car had 396 miles on it; 6/3/16 car had 2722 miles on it; 10/13/16 car had 10745 miles on it and this is the time the service department had it happen to them nine times before it suddenly stopped happening. Happened going 75 mph going down the interstate. Happens when pulling out of a parking lot. Happens driving down a city street. Have contacted Honda Corp (case#05150093) and asked for help but have not had a resolution. The Honda service department has recreated the issue (copy of service ticket attached) then all of a sudden they could not get it to happen again so they told my son to come get it and drive it until it happens again then call them to tow it back in. This car is unsafe and he could lose his life and potentially many others. Please help. I don't want to lose my son or any other life be taken because Honda will not stand behind their product.
Bought this car brand new off the lot. When car is started, it randomly makes a mechanical grinding noise. It is getting worse with time and beginning to happen more often. I've taken it to Honda multiple times and they have even replaced the starter with no solution. They tell me they have no idea how to fix it and to wait for a recall. Car is beginning to idle high and jerk back and forth while accelerating in traffic.
During cold start up or warm start up, there is mechanical grinding noise. The grinding noise does not happen constantly but at random, indicating there may be a mechanical malfunction on engine component.
We bought this care brand new for my daughter from a Honda dealer. Two weeks later while my daughter was driving back home from school at an intersection in our neighborhood, engine went from 15mph to 6mph to zero. Engine completely failed. Later I found out that this model has been recalled for a problem with a piston ring. Honda service is telling us the a new engine will be installed on the car, dont know what to do, none of us in our family feels safe about driving this car, because if she was on the highway going 55mph and this happened, it would be a disastrous situation and we are so thankful that this did not happen. Honda roadside assistant came an towed the car to service department. This car has 320 miles on it.
I have a brand new 2016 Civic 1.5T ex-L with 1,000 miles and a cracked engine block. We noticed the engine oil all over our garage. It's been leaking for a while, probably since we got it, but we didn't realize until today that the oil was coming from our brand new car. After our own investigation, we ruled out all of our other cars and took it into dealership today.
Every since the repair of the recall the engine pulls not even an hour after the pick up the car had to go back in the shop for belt repair. It makes noises as if something is loose. I've called several times to speak with patrick never to get a call back. The care is in motion. The smart connection doesn't work it stop recognizing any device
I leased a brand new 2016 Honda Civic on Friday, February 26, 2016 and drove off the lot with 5 miles on the odometer. On Monday, February 29, 2016, my car started to shake, the engine light came on as well as other indicators on the car, I was not able to accelerate or properly operate the vehicle. Fortunately, I was able to pull over and called the dealer who towed the car to the service department. I am being told that it is a low compression problem in the cylinders and that it had to do with the rocker arm not that it is part of this piston problem. However, I do not know what to think at this point. They are keeping my car until Wednesday. I have notified the manufacturer to see if my car was part of the stop sale order. I am concerned because this is a safety issue because I drive my grandchild on a daily basis and do not want to lose engine power and I will have this car for 3 more years.
I purchased the new car on 11/30/2015. Since then, it has been driven 22 miles. I learned of recall on 2/9/16 on news. I was not contacted by dealer or Honda about it. I contacted dealer on 2/11/16 who in turn contacted Honda. Being a new car with only 22 miles on it (3 trips--the first being the drive home from the dealership), I requested a replacement. I believe this is more than reasonable.. Honda refused. I was advised tools to examine for the problem and repair parts were not available. Since the car can not be fixed at this time, it is a safety liability, and Honda was not willing to do the right thing, I filed a lemon law complaint with the Ohio attorney general. They were of no help with Honda now refusing to refund my money or replace the car. To date ( 2/25/16), I have received no recall paperwork from Honda. They expect to send it out sometime in March. Driving this vehicle presents potential dangerous safety- liability issues for me, my family, passengers and others should it stall, cause an accident or catch fire. I did not buy this new vehicle to drive under these conditions. But since Honda announced the recall and stop sales order on 1/29/2016 until now, this is what I face and who knows how long it will continue. Parts may be available this summer. What are we supposed to do" this is not the new car experience I expected, and I did not buy the car to be injured, to damage the engine, or be held responsible for an accident with my insurance picking up the tab. I am not the only 2016 Civic owner in this situation. Why so long to notify us of this dangerous recall to the engine no less? I see Honda has indemnified itself. What about us and our safety" I want my vehicle replaced or a refund. I did not buy a new vehicle to repair it with only 22 miles on it. This is far from the typical safety recalls we usually see.
A D V E R T I S E M E N T S
- Bloomington, IN, USA