This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Honda Civic. When the vehicle was started, the emergency brake failure warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed. The contact was concerned that the soy base wiring harness had been eaten through by rodents. The manufacturer was notified of the issue. The VIN was unknown. The approximate failure mileage was 34,000.
Our 2016 Honda Civic touring car emergency braking system from time to time would not work properly when operating under normal circumstances. Took the car into the dealership in scottsdale, Arizona called right Honda. They took the car twice to help fix the problem with the auto braking system. Nevertheless, right Honda drove the car around 81 miles an hour. We have a gps tracking device on the car that alerts us when someone is driving unprofessional. The right Honda was shown and asked why they drove our car so fast at an unprofessional speed on a public street in Arizona. The service manager just told me it was for testing purposes, to get the car to react. We told them that it was very unprofessional to drive our car at such high speeds and they added that if we do not like it we can take our car somewhere else in the future. We also let Honda America know about the problem and they just told us that they are not responsible for right Honda"S actions for their unprofessional actions. The good note is that we think right Honda might have finally fixed the emergency braking system problems we were having, when our 2016 Honda Civic touring car would stop by itself from time to time without an object in front of our car. But do not like how Honda America and right Honda dealership handled the situation. Feel they need a lot of help in the customer service category. Including, no dealership should drive anyone"S car criminally ever.
The contact owns a 2016 Honda Civic. While the vehicle was parked with the parking brake applied, it rolled away and crashed into a handicap parking pole. There were no injuries and a police report was not filed. The vehicle was taken to the dealer where it was diagnosed that the application of the electrical control unit failed. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V725000 (parking brake). The manufacturer was made aware of the failure. The failure mileage was 4,050. Updated 01/25/17 updated 7/16/18
- Kenner, LA, USA
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- Adair, OK, USA