This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The assembly of the 2013 Honda civic ex was missing the rear bumper impact absorber. The component was not noticed until a collision removed the rear bumper from the car, exposing the interior of the assembly. The omission of the impact absorber in the bumper assembly from the manufacturer directly puts my safety at risk because this part is designed to absorb energy in a collision, and without the part I am more likely to be in a more serious accident. This problem was first noticed by the service shop who had confirmed that the part was missing from the assembly, and that it was a safety feature of the vehicle. The component had only been inspected by the independent service shop. There was no indication of the missing component before the accident
The paint on my civic began to peel after a few years. Honda did repaint some of the panels for free but others were not fixed. It has continued to peel on many other panels. I went to get an estimate on selling my car from a dealer yesterday and was told that the peeling paint was causing over a $1000 in lost resale value.
My 2013 Honda Civic sedan with less than 54,000 miles on it, has the paint peeling problem as outlined in Honda's tsb #14-034 whereas this model year is granted a 7 year extension on its paint. However, Honda has put in some escape windows to get out of this, the main one being when you actually rolled the car off of the dealership's lot. After taking my Civic in to have the paint repaired, their dpsm (a factory representative), would not allow it to be fixed at their cost. I am almost 60 years old now, and for over 20 years, I was a professional and certified mechanic, and service manager as well. I had also worked almost 6 years in the only Mercedes-Benz factory located in the U.S. between 1980-1990 when it closed here in our area of Virginia. With such low mileage, and this obvious factory paint defect, one would think that a company such as Honda, would honor the quality standard of their products. Not the case at all here. After going back and forth with their factory representative at american Honda on the telephone just now, they are only willing to cover about $850 of a $3100 paint job. Being a former mechanic and service manager who has worked for years with tsb's and safety recalls, this truly astounds me here. Switching over to Toyota now after 43 years of being a faithful Honda customer. As a professional mechanic, I would stay clear of these Honda vehicles due to this issue, and it goes across their many product lines over many years too. Mechanically for the most part, Honda are great vehicles. But it is shameful to see them running around here only a few years past new, with their paint jobs peeling off. They need to honor these repairs. There is only right and wrong in life, never an in-between. Stay away from Honda.
Peeling paint on my 2013 Honda Civic LX. American Honda refuses to cover cost of painting except for $1,500 of the dealership's $6,000 estimate. The peeling started on the roof and is spreading all over my car.
The car body exterior is showing significant paint problems on the roof and the back trunk door. The paint is chalking and paint on the front is cracked.
The problem began in 2016 as a few patches of slight discoloration, where the paint appeared lighter or duller than the surrounding area. Eventually the clear coat started to pull back from the car and chip the paint. This continued to grow into a full-fledged peel-A-thon. The affected areas are the hood, fenders, around the gas tank, the trunk and the roof. The peeling is noticeable, growing, and not a function of neglect or abuse. It's like the paint was not properly applied or there is some manufacturer error that is causing the problem.
Honda Civic 2013 was in a front end collision where the car was totaled. Airbags never deployed. Accident was on the highway in motion. Driver or passenger airbags never deployed. Mileage is estimated.
The paint on the hood starting peeling off drastically. Honda has recalled this make and model for some colors but orr Honda texarkana refused to listen to my complaint.
On 7/18/17, at around 8pm on highway 280 sb by lawrence expwy in santa clara, ca, I was driving home when I heard a huge bang. I had to pull over to realize my sunroof had shattered. There was no rock or any other piece of material in sight. I believe that the glass exploded because of the heat since it has been hot and I rarely open my moonroof. Had my moonroof been opened, I would have been hit by glass and injured, possibly crashed. You can see that the hole is quite big, about 10 inches in diameter, and the whole section seems to be inclined upwards, making me believe that it exploded on it's own from heat pressure.
The contact owns a 2013 Honda Civic. While driving approximately 35 mph, the driver side air bag light illuminated. The failure recurred several times. The vehicle was taken to a local dealer who was unable to diagnose the failure. The dealer performed an oil change. The failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the clock spring was incorrectly replaced by the previous owner. The technician replaced the clock spring, but the failure recurred. The vehicle was scheduled for another check up. The contact was not sure whether the manufacturer was made aware of the failure. The contact also noticed some rusting on the sun roof, but did not notify the dealer. The failure mileage was unknown.
This letter is to inform you about a severe malfunction that caused an accident. I was traumatized by a sudden unintended acceleration with my 2013 Honda Civic. Luckily no one got hurt in this event, but I?M hoping that this fact will not reduce the attention from this severe malfunction. Following is a brief summary of the event that happened on May 10, 2014 at 6:30pm: I was driving slowly, under 5 miles per hour, approaching a parking near the sideways. There was one car already parked, and I was going to park behind it. I was about to complete my parking, and my leg was gently applying the brakes (I was almost at a complete halt). Suddenly, the car made a very loud noise as if someone pressed on the gas all the way (it was an awful noise), and then it shot itself forward at a crazy speed. As the car drove itself into the parked car in front, I pulled the handbrake and pressed harder on the breaks in the split second that I had to realize something is wrong. Since I was at a very low speed, the impact didn't deploy the airbags. The parked car in front of me stopped the car from going forward uncontrollably. All of this happened in a matter of seconds. At this point the cars engine decreased the RPM back to normal, and the car stopped pushing itself forward, though at that point I already deployed the hand brake.
Windshield fogs up rapidly in winter within first few minutes of driving. Faster than air conditioning can dry car interior. As a result, visibility is reduced to zero and I always have to pull over to wait 10 minutes for it to dry. This happens on cold days below 30 F, but it has not happened to me in any other car I drive or have driven.
The contact owns a 2013 Honda Civic. The contact stated that the front driver's side door would exhibit a grinding sound whenever being closed. The failure progressed and the door became difficult to close unless excessive force was used. The vehicle was taken to the dealer for diagnosis where the technician performed an adjustment to the door hinge. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 500.
The contact owns a 2013 Honda Civic. The contact stated that the front driver's side door would not close unless excessive force was used. The door would also make a grinding noise upon closing. The vehicle was taken to the dealer for diagnosis where the technician stated that the door hinge would have to be adjusted. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 3000.
A D V E R T I S E M E N T S
- Lexington, KY, USA