The contact owns a 2012 Honda Civic. The contact stated that while driving at various speeds, the defroster and rear defroster were activated during inclement weather. The front and rear windshields were icy and would not completely clear until twenty minutes later. The heating element within the defroster and rear defroster would not operate properly unless activated for at least twenty minutes. The vehicle was taken to an authorized dealer who advised that the vehicle operated according to manufacturer's specifications. The manufacturer was notified of the problem. The approximate failure mileage was 4,000. Updated 04/09/13 the consumer stated the most dangerous problem with the vehicle, was the non-functioning windshield defroster. The dashboard air compression system was not strong enough for the vehicle. As a result, only the bottom six inches of the windshield was cleaned off during inclement weather. In the summer time when it rained, the windows would fog up from the high humidity, because the defroster would clear the windows. The consumer also stated the door locks did not work and the heating system would take 10-15 minutes to activate, depending on how cold it was. Also, in the winter time, the power windows did not work. The window would remain in its position, . however, the motor could be heard running.. the frozen ice within the panel prevented the window from moving up or down.

- Syracuse, NY, USA