This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Honda Civic. The contact stated that the passenger side sun visor independently detached when placed in the down position. The failure recurred three times. The vehicle was taken to an unknown local dealer, but was not diagnosed or repaired. Six months later, the driver's side sun visor detached when placed in the down position. The contact stated that the driver side sun visor was replaced once and the passenger side sun visor was replaced twice at his expense; however, the replacements did not correct the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
Went to Honda dealer this week. Asked if there were any recalls since having problems with visors. Honda service rep said none. Found your website mentioning recall with air bags that didn't know about, also complaints (not recall) with visors. Both sun visors have separated at seams, same problem as my 2006 Civic. Unfortunately by the time I heard about recall I had traded my car in. But it's the same problem, the visor will not stay up and this is a safety hazard. The Honda service rep said no recalls. Honda dealer wants me to pay $63 plus tax for a new driver visor (forget replacing passenger visor). It should be recalled since it's the same problem as the past Civic models. Now need to pursue them on air bag recall since I wasn't aware of this and he said there were no recalls when at Honda dealer this week.
This 2011 Civic ex I own has already gone through 3 drivers side sun visors. The visor splits, and causes a distrction to the driver by flopping down, and potentially causing a distraction to led to an accident. In researching this, Honda was sued for 2006 - 2009 models for this very problem - and lost (yet not taking responsibility). I spoke to american Honda, they said that they do not know about the 2011 model being a problem. That is not true. I spoke to the dealer, san tan Honda. The dealer says it is hot so they split. Maybe they should only sell these cars in Alaska, and not Arizona. There are no grey drivers side sun visors for the 2011 Honda Civic available in the United States. They are on back order, and they do not know when they are coming in. That should be an indicatior of a quality problem. Honda is not taking responsibility, and has not issued any notice and has does not have the parts, nor done the redesign for this defective part. Please help to hold Honda accountable to stock parts, and extend the warranty of this defective part. They cannot seem to learn the lesson of their lawsuit on previous models. They should be forced to redesign the part, and be fined for failing to address the known situation.
The contact owns a 2011 Honda Civic. The contact stated that while attempting to use the rear view mirror, he discovered a blind spot impairing his view of up to twenty five feet. The dealer and manufacturer advised that the vehicle could not be repaired because it was designed in that manner. The current mileage was 3,000 and the failure mileage was 300.
A D V E R T I S E M E N T S
- Houston, TX, USA