This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I called Honda customer care and they told me that the problem that I am experiencing is not covered any longer under the warranty. When I turned left, a clunking noise can be heard, at first I thought it was a drive axle. Brought to the dealer, charged me a diagnostic fee and they confirmed that it is not an axle problem. They told me that it is a bump stop problem, I have two older Honda vehicles and I did not have this problem. Honda struts are mediocre and low in quality. The second problem that I have is evap mil (P2422). As per tsb, this needs to be fixed as well on this same car.
The contact owns a 2011 Honda Civic. The contact stated while driving 30 mph over a bump the vehicle started shaking and making a strange sound from the rear of the vehicle. The vehicle was taken to an independent mechanic for a diagnostic test. The mechanic stated the rear passenger side wheel bearings were defective and referred him to the dealer. The dealer replaced the front wheel bearing. The contact stated the rear wheel bearing was not defective but the tires were causing the vehicle to shake. The contact did not call the manufacturer. The failure mileage was 19,000.
Driving the car for one year now I have noticed that the brakes make a pop noise after going in reverse then forward, also a fews times the car brakes feel like its not really slowing the car down from freeway speeds and almost casued a few accidents by not providing enough braking power. The suspension is inadequet for the car it bottoms the rear of the car with <100 lbs inside. The car tends to jump forward when decelerating by coasting and applying the brakes right before the auto level is reached has almost caused a few accidents from the car jumping forward about 1-2 feet also feels like a whiplash effect when it does this. Also when going from 0 to 10 at an intersection to move quickly out of the intersection the car does not have power and moves at a slow pace compared to the rpms. Dealer says the pop noise is a gap in the brake pads and the jump effect is possibly due to the ac disengaging but the ac was not disengaging at the time.
The new car has had the entire right and left side struts, bearings replaced three times as well as the suspension and will now need it done for the fourth time and the Honda dealership has no idea how to fix other than replacing the whole thing which continues to get damaged. Help!
A D V E R T I S E M E N T S
- Murphy, TX, USA