This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear lower control arm snapped while driving straight on the highway at approximately 65 mph. This could have caused a significant accident, and upon investigation I realize that this is what has been causing significant tire wear on my car over the years as well as shaking and loud buzzing while driving at higher speeds. The tow truck driver had a significant amount of difficulty loading and unloading the car due to the rear bumper coming within inches of hitting the ground because it was no longer being supported by the control arm. This is a serious safety hazard.
The contact owns a 2009 Honda Civic. While driving 45 mph, a clicking and popping noise emitted from under the hood. The failure recurred several times without warning. The vehicle was taken to a dealer, but the technician was unable to diagnose the failure. In addition, the vehicle started making a squeaking sound when making a turn. The vehicle was taken to the dealer. The technician diagnosed that the front end suspension on both the passenger and driver sides of the vehicle was defective. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 5,971.
There is a loud clicking noise that has been consistent since the car was purchased used in 2013. The noise happens when cornering or turning at low speeds.
- Manhattan, KS, USA
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I had uneven wear on my tires and had an alignment accomplished by a certified mechanic at Firestone. After several attempt to align the camber on the right back rear tire they were forced to leave it at -1.7...which is.02 out of tolerance. The camber adjustment are is in proper working order but the mechanic says this is a constant problem with 2006-2009 Honda due to the arms design. This is a serious problem that can cause steering, suspension, and tire wear issues.
We have had to replace an incredible number of tires, including michelins, due to very irregular wear and extreme vibration, beginning with our first set of tires in 2009. The rear end has been the worst, where one wouldn't think great tire wear and flat spots etc. Would be normal -- as we are very busy people and live in a rural area, we have just put on new tires, got repeated alignments, and moved on etc. Finally, our local mechanic has finally advised us just a few days ago our problems have been due to the control arm interaction with tires issue from the factory, that have reportedly occurred with this 2009 Honda Civic model (that he would solve with new control arm ass'Y and alignment for $842.29).
'09 Honda Civic coupe: 1.) noted clicking/popping/clunking noise when turning either left or right. Happens more often after driving over bumps. Comes from front of vehicle. 2.) passenger door will not unlock after put in park have to manually unlock.
Road noise becoming louder and louder along with vibrations being transmitted into the cabin. Checking the rear tires, the inner 1 1/2" of tread is much more worn and unevenly so than the balance of the tread. Same problem as I had on a 2006 Honda Civic.
Right bushing on suspension system was broken, which is normally seen in older vehicles with higher mileage. I believe this is a defect in the vehicle.
I was driving down the road at approximately 35 miles per hour in town when the driver side sun visor fell in my view. It would not stay up. It split into two pieces that would not go back together. I went to the Honda dealership to get 2 new rear tires because the car keeps eating up the rear tires for some strange reason. I asked the dealership about this visor and a possible recall at that time in November. The dealership told me my VIN number was not included in the recall and they couldn't repair my defective visor for free. The dealership told me my right front seal was bad, front brakes were bad, and my right rear shock was bad and that it would be about 1000 to fix everything.
This is happening right now, again.. 2012, not just in 2010 tires are abnormally wearing extremely fast. About every year someone is telling me I need new tires because they are 'chopped' and wearing really fast. This lead me to the internet to do research and found it is common with the 2006-2009 Civics. Something about the control arms not working properly, in turn causing this problem and a whole lot of others like suspension. I cannot afford and shouldn't have to put new tires on my new car every year or 20000 miles. I am so frustrated and at a loss of what to do. I have a call into Honda but haven't heard back, I can only image what they're going to say. The other failure is my 'headlights are still on' indicator noise stopped working a year after I bought the car brand new. Ugh, so frustrating.
On 8/15/11, vehicle was brought to a Honda Chicago for lof & rotate. Dropped off, came back, drove vehicle found loud roaring noise. Tires were rotated then discovered the tire that came off R/R was cupped. Vehicle has 15K miles, barely driven by my mom that's in her 60S, doesn't travel the expressways. Honda Chicago wouldn't do anything so I made a complaint with Honda care; was told bring it back to Honda. Honda Chicago said, "sir, nothing wrong with the suspension and may possibly need an alignment." I told the service advisor there was no complaint of pulling/drifting. Dealer and Honda care are useless, nothing was done so I paid for a new tire somewhere else. Last week, vehicle back at Honda elmhurst and then to Honda des plaines for a 2nd opinion for samething. Both dealers stated nothing wrong but the front tires currently have 3/32S, L/R 2/32S and R/R 6/32S. The dealership didn't even offer tires to be replaced. The vehicle currently has 18K miles on it, a ticking noise that comes for the vehicle when it's idling in reverse and the mysterious R/R tire concern. I contacted Honda care today spoke with a claim rep and requested to have a Honda regional rep or someone other than the dealership's mechanic to inspect the vehicle since it's been to 3 different dealerships. I also requested to be reimbursed for the R/R tire that was replaced. I was told, "we're not doing anything at this time and that I would need to take the vehicle back to the Honda dealership in elmhurst, il and to have the service manager get involved." The claim rep also stated that he spoke with the service manager of that same dealership and was told there's nothing wrong with the vehicle. I questioned the claim rep stated the service manager wasn't involved with the repairs on my vehicle, his service advisor was so of couse he would tell you what's on the invoice.
The contact owns a 2009 Honda Civic. The vehicle was equipped with Bridgestone turanza EL400 tires, size 205/55/R16. The contact was driving approximately 60 mph and felt a severe vibration accompanied by a whining noise from the rear of the vehicle. The vehicle was taken to the dealer where the contact was informed that both the rear driver and passenger tires were out of round and exhibited significant cupping. The manufacturer was notified of the problem. The approximate failure mileage was 17,000. The dot number was 0bt2 PM23208 updated 05/08/12 the consumer had all four tires replaced.
We purchased 2009 Honda Civic LX new in late 2009. By July of 2010 we had to replace all 4 tires due to excessive wear (36K miles). I regularly rotated tires every 7000K miles. 3/20/12- I replaced all 4 tires again due to severe cupping on both rear tires. Honda dealership states it is a control arm issue causing tire damage but would not pay for part or labor. This is a serious problem and needs to be corrected by Honda for free before someone gets hurt.
I noticed a noise coming from the rear end of the vehicle so I took it to the nearest Honda dealership. The dealership told me that the rear tires were severely cupped and needed to be replaced. The also recommended a four wheel alignment. Although the car is still covered under its 3 year 36000 mile warranty, I had to pay $366 out of pocket to have the rear tires replaced and the alignment done. When I viewed the alignment report all adjustments were within specified range prior to any adjustment being made. I believe there is either a problem with the Goodyear Eagle rs-a tires that were put on this car at the factory or there is some other underlying rear suspension issue that needs to be corrected.
Defective rear upper control arms of our 2009 Honda Civic caused the tires to cup severely, making it hard to handle the car, especially on wet roads. All four tires needed to be replaced. It is such a common problem that, without even looking at the car, american Honda agreed to pay for two of the tires and the dealership agreed to pay for one, after we called complaining of the problem. They did not replace the control arms however, as there is no better version to replace them with. Because of that, the problem is not solved. The new tires will also wear unevenly. Unless we were to put new tires on every single year, if not sooner, we will be driving on dangerous tires. What happens when the warranty is up" will drivers pay for four new tires per year, or be unsafe on the road because they can't afford to pay for Honda's defect" the sad thing is we didn't learn the first time. We owned a 2007 Civic with the same problem. Honda changed the control arms and paid for two of the tires after 20,000 miles, then when it happened again at 35,000 miles, we traded the car in for the 2009 model, hoping the problem had been solved in the newer model. Foolish us.
I have a 2009 Honda Civic that has 35,000 miles on it. I have taken care of my vehicle in the 1 year I have owned it. My car recently started making a loud thumping noise driven at all speeds. I brought the vehicle in to the local Honda dealership where I bought it and they first tried to tell me that my tires were wearing down and I needed an alignment. I said wait I had this same issue with my 2008 Honda and the control arm was recalled. The dealer kept saying that my tires have uneven wear and cupping. Which is the exact description of what would cause such dramatic wear is such a quick time. The dealer then said that since there has not been a recall there is nothing that they could do. My car is still under full warranty, but technically they can say the cause for the uneven wear " cupping." It sounds like a helicopter is hitting my car when I drive my new car. This is not safe, and this is excessive for new vehicles and not owners faults. Hazard for all.
I purchased a 2009 Honda Civic sedan and it start to shake at highway speeds I have advised Honda of this and also the dealer. I advised them that it cant be the tires since it had the problem since new. They said it was the tires that are worn I advised them it cant cause it had this problem since it was new.
- El Centro, CA, USA
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A D V E R T I S E M E N T S
- Mclean, VA, USA