This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No codes on the dash, police said the airbags malfunctioned. Car hit an embankment on the front right side then the car flipped over. The steering wheel did not deploy. All of the side airbags, both bottom and top side airbags came out still folded and did not inflate. Car is currently with State Farm insurance at their garage.
My husband made a left turn from a center lane and didn't see a vehicle coming at us because of the blind spot. We hit the other vehicle on the front right side. The airbags deployed and the side airbag exploded and burned my right arm badly. I now have injury scars from the passenger seat airbag exploding. I was taken by ambulance to the hospital.
The contact was a former police officer who had been tasked with investigating a vehicle crash that involved a 2009 Honda Civic. The contact stated that while the owner was driving at a yet-to-be-determined rate of speed, he hit a dip in the road which sent the vehicle airborne and off the road. The vehicle then went through a guardrail and crashed into a light pole with a large concrete support post. A control box for an electric sign and the guardrail was damaged due to the accident. The passenger-side air bags did not deploy upon impact. The driver was treated for his injuries at the scene by paramedics. The passenger was taken to the hospital where he was treated for injuries to both his head and torso, the passenger died three days later as a result of his injuries. A police report was filed. The vehicle was towed to an independent tow yard and was a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown.
Got hit in the side from making a U turn, moderate speed. Concern is that my son, who was driving, reported that the airbags deployed but did not inflate. He bumped his head (no personal injury reported), which is how he knows the bags never inflated.
The contact owns a 2009 Honda Civic. The contact stated that while driving approximately 33 mph when the brakes were being applied the vehicle accelerated to 54 mph. The contact stated she was unable to control the vehicle as the vehicle crashed into the guard rail, spinning around, crossing to the other side of the roadway, hitting the mountain side. The air bags did not deploy. The contact received injury to her right knee, shoulder, elbow, back and neck however medical treatment was not received. A police report was filed. The vehicle was towed to freeway Honda (1505 auto mall dr, santa ana, ca 92705 phone: (714) 547-3555) whom was attempting to diagnosis the failure however, when the insurance company inspected the vehicle and deemed it a total loss, all diagnoses was seized. The manufacturer was not made aware of the failure. The approximate failure mileage 68,000.
- Irvine, CA, USA
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I got a recall notice and trying to call and schedule the repair for last one year. The recall notice clearly says I will get a free loaner vehicle but every time I talk to dealership or Honda customer care they deny the claim and say that I am not able to get a loaner vehicle during the repair. The notice letter also suggested that I can schedule the repair and get a loaner vehicle by texting at [xxx]. but when I texted the person deny it and suggested that I need to talk to customer care or Honda dealership. Which I already did and they deny me the loaner vehicle. I want compensation for my time and also want my repair to be done and I want a loaner vehicle as suggested in the notice letter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
After numerous visits to ocean Honda of burlingame to discuss that the car I purchased was never actually completely "properly certified" as was discussed; and the fact that I brought it in numerous times. - I have had no cooperation. Please verify with lisa mendez who just verified to sales mgr van that the car has been probelematic since purchase and should be traded out. I do not feel and have not felt I'm driving a completely safe or dependable car. Most recent visit to discuss issues was 09/06/19 and I had been there already 3 times within the previous 2 weeks for continuing issues with lights coming on after I had service and after I had asked if there was anything needed. I was told I was all good !!... now just spent $460 to find out that I need $1700 work and there are recalls I wasn't notified about. There is previous documented complaint I filed on this car a long while back. I have been trying to get them to take it back since I got it due to one thing or another. Just doesn't feel stable or secure. They should take it back and deal with it themselves. Initial complaint logged was due to a replaced seal of some sort that they broke and replaced again, I was driving and it started making a burning smell. They replaced again, but still seems not right and engine hazard lights come on -- and they clear them and tell me its ok.... does not feel ok, and was not ok. I am not waiting for an accident to happen however my numerous visits and pleas to exchange and take back the car have gone upon deaf ears and they (sales) have now become rude. I feel like dropping off the car to them and giving them the keys and they can deal with it however I'm so upset that I "must have a car" so I am trying to find a new car now and having no lock since my credit is ruined.
Takata recall July 06, 2019 about a year ago my airbag light came on while I was driving the vehicle, but it turned off immediately. It never came back on until recently and the airbag light stays lit on the dash. My vehicle in question is a 2009 Honda Civic. The airbag code I get when I scan the vehicle is a "code 33-10 open in the left side curtain airbag first inflator." Airbags in vehicles should not go bad for no reason especially curtain airbags. This airbag went bad (defective). I went online and I saw that a lot of people have issues with the same issues as I do on Honda vehicles. I was about to sell my car and now that the airbag light came, then I will not be able to sell my vehicle. My 2009 Honda Civic had 115,000 miles when the airbag light first came on in the dash. I would really appreciate that someone looks into this matter. This issue should be a recall. Thank you.
The contact owned a 2009 Honda Civic. The contact stated that while the driver was driving about 40-50 mph, the vehicle rear-ended another vehicle. The air bags did not deploy. There was no police report filed. The driver sustained chest pain and was taken by ambulance. The other two passengers sustained contusions from the seat belts and required medical attention. The vehicle was totaled and was towed to an auto body shop where it was diagnosed that the air bag sensor was damaged and sensed that the air bag did deploy. The technician also noticed that the air bag and the seat belt warning lights were on. The seat belt was replaced. The technician stated that the air bag sensor also needed to be repaired. The vehicle was taken to another independent mechanic for the air bag sensor repair. The contact stated that even though the vehicle was totaled the owner retained ownership of the vehicle and was able to do the repairs with the settlement amount from the insurance company. The dealer was not called. The contact called the manufacturer and left messages but the contact was not called back. The vehicle was not repaired. The failure mileage was approximately 45,000.
The air bag factory messed up and it is very dangerous if opened and can hurt or kill the passengers. The department of motor vehicles left us a note to receive a free repair. My number is [xxx] and my name is [xxx] and when you call please speak spanish information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2009 Honda Civic never in an accident. In Feb 2019 he airbag light came on. Front airbags were previously replaced under takita recall. I was told the passenger seat side airbag had to be replaced for "a part that just fails over time" and was not part of the recall. I paid $1100 to have it replaced. Two months later and the airbag light is on again and I fear it is now the driver side curtain airbag that has failed and I will have to put another $1100 into a car for failure of a safety part. The car has 112,000 miles and I just paid an additional $1400 for rear breaks, shocks, etc., which I consider routine maintenance. I could have put $3600 down on a new car. Now I am already into this car for $2500 and fixing the airbag is non-negotiable. It needs to be done. I would be curious to know how many other people are having side airbag issues with Honda vehicles. Also, the paint is peeling off the vehicle! started peeling 6 months after the warranty was up so Honda not responsible.
The contact owned a 2009 Honda Civic. While at a stop light, another vehicle crashed into the front of the contact's vehicle. The front passenger air bag did not fully deploy. No other air bag deployed. There was no warning indicator illuminated. A police report was filed. The driver and the front passenger received injuries that required medical attention. The vehicle was destroyed and towed to an unknown location. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 75,000.
The contact owns a 2009 Honda Civic. While operating the vehicle, a loud popping sound was heard and smoke suddenly appeared from under the front passenger seat. It was later discovered that the front passenger seat belt would not operate and the air bag indicator illuminated. The vehicle was taken to the local dealer (motorcars Honda, 2953 mayfield rd., cleveland heights, oh) where it was diagnosed that the SRS malfunctioned and caused the passenger seat air bag to erroneously deploy. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 95,000.
Takata recall: No notice ever received! our 2009 Honda Civic was purchased by us in September of 2008, and our phone number and physical address have not changed in the 10 years since then. As of today, May 7, 2018, a call to Honda of America's customer service phone number still associates both our phone number and address with this vehicle. The Washington post (4/23/18) quotes Honda of America executive vice president rick schostek as saying, 'we're good at repairing vehicles, but finding and convincing customers of older model vehicles to complete recalls, now that has proved a difficult challenge.' Is he implying that we were notified that the vehicle needed to be repaired" we never received a notification. Honda has our physical address, phone number, email, and the local dealer still sends regular notices to that same email address. The vehicle title was switched to our son's name about 5 years ago. He lives a couple of miles from us, and he has never received a notification either. So how did we find out that the car's airbags were recalled" a law firm sent a postcard to his home asking him to join in a class action lawsuit against Honda of America. Guess it wasn't so hard to find the car's owner if unsolicited attorneys can find them!
Takata recall. My complain is the Honda manager 'jose dominguez ' is not handling things professionally. I made a appointment with a Honda representative because I have a recall on my 2009 Honda Civic. I made the appointment with her and she told me she'd be able to get me a car to use because a shuttle wouldn't work. I show up on my appointment date March 12 at 7:30. They told me they couldn't give me a car as I was under 21. I understand that but no one communicated with me that you had to be at least 21 years of age. So I was very upset as I had to wake up early when it could've been avoided if I got asked the right questions. Second complaint, james dominguez (Santa Fe Honda manager) wants me to come when I'm working to bring in my car but I cannot do that because I have to stay on the job site. I explained that to him. He says, 'that's your fault because you don't have time to bring it in'. I only have sundays available, which I told him, but he said he can't accommodate me. So I don't know what to do about this air bag recall because I don't have time to take it in.
Takata recall. Buen da estimados, quiero saber si a mi auto le corresponde el cambio de las bolsas de aire takata, ya que no logro comunicarme con la concecionaria caballito automotores. He enviado un mail con la consulta tambien a ellos por que me entere por los medios de comunicacin en el da de ayer 20/02/2018. Luego de transcurridos 9 aos.
A D V E R T I S E M E N T S
- Halifax, PA, USA