This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Honda Civic. While driving approximately 25 mph, another vehicle crashed into the front driver's side of the contact's vehicle. As a result, the driver side door became jammed and would not open. The contact activated the front driver's side power window. A bystander assisted and repositioned the contact from the vehicle through the driver's side window. The contact sustained a concussion and a severe knee injury that required medical attention. A police report was filed. The air bags did not deploy with the massive impact involved. The vehicle was towed to an independent mechanic. The manufacturer was notifed of the failure. The approximate failure mileage was 67,000.
The contact owned a 2009 Honda Civic. While driving approximately 33 mph, another vehicle made an illegal turn. As a result, the contact crashed into the passenger door of the other vehicle. When the air bags deployed, the contact's right hand was fractured and a sharp piece of metal sliced the webbing between her thumb and forefinger that required stitches. The contact sustained cuts to the right arm, back, and whiplash injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed to a collision lot. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000. Updated 09/22/16 updated 09/28/16.
The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I received a notice from Honda that my airbag has been recalled. I called to schedule an appointment to have it fix. I was told by superior Honda that it will be a few weeks before the part is available and another few weeks until they can get my car in to be fixed. I was then told that it's not that big of a deal since it was just my passenger airbag. I explained to the service tech that if it wasn't a big deal there wouldn't have been a recall on the part. He then told me that there was nothing else he could do for me. He could not provide me with a rental car but continued to tell me that it was no big deal and if I had any further questions to call Honda corporate office. I understand that it is the passenger side airbag but I feel like they should have been able to provide me with a date of when this issue would be resolved. I understand that this recall effected many vehicles but this issue is not being resolved as fast as it should be. I have spoken to many people who have the same issue and many of them have been provide with rental cars due to the fact it going to take longer than normal to fix. I feel like superior Honda could have done more for me instead of telling me that it was "no big deal". I am very unhappy with this dealership.
Takata recall...just rec'd he recall notice airbags & fuel system...called Honda and.....I think it is extremely unreasonable and unrealistic to send out a recall notice without an immediate resolution. Honda's suggestion is to not carry passengers in the front seat...which again..is unreasonable and unrealistic...if they are not able to fix this safety issue then they should provide a safe vehicle as a replacement until it is fixed. I hold Honda fully responsible and liable for any injuries or death that may result from their neglectful act.
- Gonzales, CA, USA
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Takata recall. The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
I am a care giver to my elderly mother (87) whom is unable to sit in the back of my small Civic. If for any reason I have to go somewhere with my mom I would need a rental car. But after contacting Honda Corp. They are not willing to pay for rental when they don't feel responsible. Anyone riding in passenger side could have been killed if an accident ocured but they are not responsible. Adding to my stress already under caring for my altheimer mother. I guess I'm lucky they are going to get it in within eight days wow.. why are they not being investigated and repaying owners for there inconveince.
Takata recall. The contact owns a 2009 Honda Civic. The contact received notification of NHTSA campaign number: 16V346000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/20/16
Takata recall. The contact owns a 2009 Honda Civic. The contact stated that the curtain air bag prematurely opened partially on the passenger side rear. The dealer was notified of the failure and the vehicle was to be inspected, diagnosed and repaired. The vehicle also was not included in NHTSA campaign number: 16V346000 (air bags). The failure mileage was not available.
Takata recall I have spoken to Honda and they have no estimate for when the replacement passenger airbag parts will be available. The backorder is so large that they aren't even able to accommodate the order itself at this time. Their solution is to have nobody ride in the passenger seat until parts are available. For a family of four with only one car, this is not acceptable. They are putting us in danger and refusing to take full responsibility by trying to pass us off to the dealership.
Takata recall: Received conflicting messages from NHTSA and Honda. According to the NHTSA, there is a serious recall for my Civic, part is available for fixing and vehicle should not be driven until fixed. I called Honda, and they say okay to drive except no passenger in front seat and part will not be available until late summer/early fall. I need to know what to do at this point. Finally, Honda has never even contacted me about the recall. I called them when I read your article. Please advise about this.
My Honda Civic was hit on the drivers side door by a Ford Ranger pickup truck. I was driving northbound on a city street in san luis obispo, ca and the truck was heading southbound and attempted to make a left hand turn across the lane that I was occupying when I was hit. The driver airbag in the truck deployed, but the side curtain airbag in my Civic did not deploy. I was injured by broken glass and impact of my left arm & shoulder against the driver door. The impact for was sufficient to bend both the A-pillar and B-pillar into the passenger compartment. I believe that the side curtain airbag in my Civic was defective. Note that a local Honda dealership offered to run a diagnostic test, but since the vehicle is drivable, and was towed to a car storage yard after the accident, the dealer was unable to inspect the vehicle.
I have been waiting for letter from Honda for the airbag recall since my model car has been indicated that the air bag has recall but so far no letter has arrived ! I have been driving a dangerous car for over 2 years now
The contact owns a 2009 Honda Civic. While driving approximately 70 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The contact lost control of the vehicle and the other vehicle crashed into the contact's vehicle. The contact crashed into a median. The air bags did not deploy. The contact sustained injuries to the lower back and received medical attention. A police report was not filed. The vehicle was towed to an unknown location. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
The contact owns a 2009 Honda Civic. While driving at approximately 40 mph, another vehicle turned in front of the contact's vehicle without warning. As a result, the contact crashed into the front passenger side door of the other vehicle. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was towed to an undisclosed location where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 147,000. The VIN was unavailable.
The contact owns a 2009 Honda Civic. While driving various speeds, the air bag and battery warning lights illuminated. The vehicle was taken to a mechanic who diagnosed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
The contact owned a 2009 Honda Civic. The contact parked the vehicle and it accelerated on its own. The vehicle traveled approximately fourteen feet and crashed into a wall of a building. The air bags failed to deploy. The contact sustained a fractured sternum and moderate bruising on the chest, shoulder, and foot. Medical attention was required and a police report was filed. The vehicle was destroyed and the manufacturer was notified. The failure mileage was 70,559.
A D V E R T I S E M E N T S
- Displaines, IL, USA