This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recalli bought the car from the original owner around the end of summer 2016 the car is in good condition but has approx. 210,000 miles on it. I used the passenger visor 4/17/17 and now it wont stay up and I see its split. I went online to see how to fix it and I came across the class action suit in regards to the visor. I emailed Honda who called and told me the car is over the mileage and it will cost me approx. $180 to fix. Its really annoying and hampers the view with it laying down like that. I feel they should still fix the problem for free.
Paint and clear coat in areas from front to rear, on hood, trunk and on roof, is thin, peeling, spotty, or down to the metal. Took to the dealer and got no satisfaction. Said that even though many others have same problems it is not a covered issue. How is that possible when I have read so many of the same complaints! need it repainted.
Defective sun visor recall this complaint involves the recall of the driver's side sun visor in 2009 and good for 7 years from that date. I had one visor, split apart at the top seam, replaced. The second visor not only split at the seam but came loose at the hinge and flew past my face while I was driving in April 2016. I had an appointment within the 7-year period but because I misread the warranty I kept putting off the replacement until after it expired. However, when I took my car to culver city Honda, service manager rue ayala told me Honda selected a 7-year window in order to replace the defective visors with defective visors to get rid of them. He said customers had come in as many as "three, four and five times for replacement visors." He offered me a discount, which I refused. Why should my recalled part be as defective as the first one? the car should have come with a new and working part: That's what I paid for. My fear is the latest recall, the passenger side air bag, might also be replaced with a defective air bag. Sun visors are also matters of safety. They should not fly off the hinge past your face while you're driving. Fortunately, it did not strike my face. I have complained to Acura Honda, whose employees have given me the runaround since I began calling six weeks ago. I have been passed from case manager to case manager. I have asked to speak to a supervisor but have been refused. I have asked for the names of national and regional directors who oversee recalls, but have been told they are not allowed to give out that information. So much for good faith to a customer who has purchased two Honda. Honda, in my opinion, has acted fraudulently regarding their bait-and-switch sun visor recall. I believe I deserve a new, non-defective sun visor at no cost to me. Please help. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
TPMS indicator is always on. Have taken to dealer to get service but they have said it's an electrical glitch cannot be fixed. This presents a safety issue if a real problem occurs not knowing when tires need adjustment.
- Decatur, GA, USA
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While traveling down surface streets, I hit a bump and my already sagging flip visor dropped down and almost completely obstructed my view of the road. By the time I was able to grab and flip it back up, the cars in front of me had slowed significantly. I realize there has been a class action lawsuit for this known issue, however my VIN is ~800 above the highest VIN included. Honda is refusing to do anything to rectify this because the class action lawsuit was VIN-specific. I wouldn't ordinarily bother with this but this is a known issue
The driver side sun visor split and now hangs down obstructing my view. This is a know issue with 2009 and earlier Civics; however, my VIN is not included in the extended warranty as a result of the class action suit.
While driving the passenger side sun suddenly flipped/fell down and was just swinging. It seems that the inside of the visor somehow melted/cracked, and the visor became disconnected and loose while driving. I am thankful it was not the driver side visor, as it would have likely hit me in the face/obscured my vision and potentially resulted in an accident. There have been several recalls for Honda sun visors; however when I took my car into the Honda dealership where I purchased the car brand new, they told my my year/model was not a part of the recall.
This is the second time this has happened in this vehicle. The car was put into park and it moved forward and almost stalled. I had step on the brake to keep from moving forward anymore. This sound like the same complaint listed on the most recent recall made by Honda on the their Accord's and CR-V's.
2009 Honda Civic 22,472 miles mostly freeway miles. Grinding noise from front brakes, took vehicle to dealer, they said I needed new pads and to have the rotors turned. Inboard pad (piston side of caliper) was worn to wear indicator, outboard pad still with approx. 90% pad life left although there is a groove in the rotor. Told dealer that this was unacceptable wear and he acknowledged it was a common complaint but not covered under warranty. A quick search of complaints on google affirms that this is indeed a common complaint and indicative of a serious design flaw on Honda's part.
Severe and recurrent pulling of my 2009 Honda Civic hybrid requiring three (3) sets of new tires in less than 6 months and 16,000 miles. My vehicle has been taken to my local Honda dealership multiple times to address this concern. It is only a matter of time before the pulling results in an accident involving myself and/or my wife with child. Honda has not been able to identify the root of the pulling problem. Efforts have involved creating a formal case with american Honda. In addition to my local Honda dealership, both the district parts and service manager and case manager supervisor have been consulted. Additionally, I have written two (2) letters directly to Mr. Tetsuo iwamura, the president and CEO of american Honda notifying him of my concerns. I am really in need of any support NHTSA can provide in resolving this safety issue. Presently, I drive in excess of one-hundred (100) miles daily. And, my wife and I purchased this vehicle with the intent of her using this as the family vehicle in the not to distant future. This pulling is very unsafe and at this point I would not even be able to sell it. Honda is stonewalling me. We really need your help. The letters I have written to Mr. Iwamura, which I am willing to provide NHTSA copies, say it all.
A D V E R T I S E M E N T S
- Winter Park, FL, USA