This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headrests in this vehicle cannot be adjusted to the proper height for a shorter female (approx. Below 5'2"). according to the owner's manual, the center of the headrest should be inline with the center of the occupants head. For a shorter person, the headrest cannot be lowered to the proper position. This problem seems to be caused by the shape of the headrest. In the lowest position the headrest pushes forward on the occupants upper head forcing the occupants chin down. This is a very uncomfortable position while driving or riding in the vehicle. I have informed Honda of this problem in September 2009 but they didn't seem too concerned. I am in need of Honda to repair this problem.
The contact owns a 2009 Honda Civic. The contact stated that the headrest is extremely uncomfortable in her vehicle because it forces her head to tilt in a forward/downward position. As a consequence, she experiences pain while driving. The contact is 5'2" tall and she must recline the seat to a possibly unsafe position or place a pillow behind her back to maintain a comfortable position. She filed a complaint with the manufacturer. Currently, there are no known remedies to resolve the failure. The failure and current mileages were 9. updated 3/16/09 updated 03/18/09.
- Denver, CO, USA
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- Pennsauken, NJ, USA