The contact owns a 2009 Honda Civic. While attempting to replace the summer tires with winter tires on the vehicle, the vehicle jack failed. The contact's arm became trapped between the wheel well, the brake rotor, and the wheel itself. The contact's father, who was also in the garage at the time, was able to lift the vehicle enough for him to remove his arm. The contact made a second attempt to jack up the vehicle, but the failure recurred. The contact stated that the vehicle sustained damages to the front end, the suspension, and the brake rotors. Aaa was contacted and was able to safely lift the vehicle and replace the wheels. The contact sustained injuries to both arms that required medical attention. The results from the X-ray were not yet available. Peters Honda of nashua (300 amherst St, nashua, nh 03063, (603) 718-3781) was contacted. The contact was informed not to attempt to use the supplied jack while attempting to replace tires on the vehicle. The vehicle jack was original mechanical equipment. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

- Farmington, CT, USA