The contact owns a 2008 Honda Civic hybrid. She received a notice from the manufacturer telling her to take the vehicle to an authorized dealer for a software upgrade. Upon receiving the vehicle she was driving approximately 5 mph when she noticed the vehicle was less powerful than before. The failure recurred whenever the vehicle was operated and was not noticeable while accelerating from a stop light on a steep incline. The vehicle was also exhibiting less gas mileage. It was taken back to an authorized dealer where they were unable to diagnose the failure. The manufacturer was notified and she was informed that they were aware of the failure but have no remedy. The vehicle was not repaired. The failure mileage was 10,600 and the current mileage was 10,700.

- San Franscisco, CA, USA

The contact owns a 2008 Honda Civic hybrid. The contact stated that when driving at various speeds, the vehicle would intermittently lose engine power. The vehicle was taken to an authorized dealer for diagnosis. The battery software was upgraded under the a voluntary manufacturer recall. The failure became progressively worse following the repair and the vehicle was not further repaired. The VIN was unavailable. The failure mileage was approximately 20,000.

- Weston, FL, USA