This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear shock of Honda 2007 Honda Civic failed. Brought the car in for service. Informed that failure was possible due to issues with the rear suspension control arm( tsa# 10024687). Rear tires showed excessive wear and needed to be replaced as a result of the suspension issues. The car was still under the bumper to bumper warranty yet Honda would only cover 50% of the cost of replacing the tires. They covered full cost of replacing the control arm.
This complaint concerns the defect on the Honda 2006-2007 Civic of the rear upper control arms. I had mine replaced after only 15 months of use because they were incorrectly manufactured, causing loud vibrations at normal highway driving speeds. This defect also caused excessive and not normal ware on my tires causing me to have to replace them at my own expense instead of on Honda's dollar as they wore down due to a Honda related issue.
Rear tire howling from 12,000 miles on and were wearing very quickly on the inside which is not visible from casual glance. The tires worn down to a unsafe level and Honda has known about this service related problem for months and never notified me as a owner and I had the vehicle in there twice for service. The upper rear control arms were replaced at 22,000 miles and they refused to do any tire coverage even though the failure caused the problem. I feel this is a major safety concern as I did not notice it on time to keep the tire from being worn to a point of safety concern. I hope you can do something to help warn consumers whom may have bad hearing and may not notice this until the rear tires can blow out on the inside.
Facsimile from congressman jack kingston on behalf of constituent, who is seeking assistance regarding problems he is experiencing with the rear swing arms of his 2007 Honda Civic. The consumer heard a loud tire noise and noticed the rear tires were tilted inward, indicating the alignment was incorrect. All four tires were worn and needed to be replaced. It was the swing arms that were designed improperly that caused the tires to wear excessively.
I purchased a 2007 Honda Civic hybrid in September of 2007. I follow regular maintenance schedules as recommended by my dealer. As of 8-18-2008, my vehicle had over 12000 miles on it. The day prior to a regularly scheduled oil change, tire rotation and misc. Inspection, I encountered a flat tire. Upon inspection of the flat tire and other rear tire, it was noted that both rear tires were completely bald. Both tires were replaced that same day. On the following day, I took my car to my scheduled appointment at the Honda dealer. I expressed my concern that I felt there was a problem that led to premature wear on the rear tires and that I also wanted to be reimbursed for the cost of the new tires. In my conversation with the service manager, I was told that they suspected the problem was due to a "control arm" issue and he told me that they have seen this issue many times beginning with the 2006 model. Ultimately, they replaced/ repaired the control arm at no charge, photographed the tires, retained the damaged tires and offered to attempt to secure a refund to cover the cost of new tires. I expressed my strong opinion that Honda should have made this potential problem aware to all Honda customers. I believe it is a huge safety issue and I feel fortunate that my family and I were not involved in an accident due to rapid wear of the tires. After this experience, I did some internet research and was astounded to read of many incidents that were nearly identical to mine. It looks as though this issue is very common to the Honda Civic and many people have the same complaints. This issue needs immediate attention and I am concerned about the safety of all individuals riding/driving in these vehicles. I am considering selling my Civic hybrid. I will continue to try to bring attention to this issue.
- Alpena, MI, USA
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Noticed rough ride and noise from back of car. On inspecting, can see where the tread is separating from the tire. Took car to local Firestone dealership and was told they have had 8 2007 Honda Civics with the same problem recently. They stated this is a known problem at Honda. Dealership is giving me the run-around. Oh yes, car has 24K miles and was purchased new.
2007 Honda Civic hybrid has damaged tires. Consumer states that the tires are damaged due to defective part on car. Would like know why Honda won't replace the tires. The consumer stated there was a vibration coming from the rear of the vehicle. The dealer informed the consumer, they would not recommend a tire rotation, because there was a defective part in the rear end causing the vibration. The dealer recommend replacing the rear tires.
I was experiencing excessive tire noise from the rear of my 2007 Civic LX coupe. I also felt a slight shimmy coming from the rear of the car. I had the tires rotated and immediately began hearing a much more pronounced hum/vibration noise coming from the front of the car. Additionally, there was very perceivable shimmy on the steering wheel between 50 and 60 mph. I concluded that whatever was wrong in the back of the car was now transferred to the front and it had to be tires. I took the vehicle to my local Honda dealer and they confirmed that flat spots had developed on the front tires (which had been on the rear until the day before). These flat spots were the cause of the vibration/hum. They also informed me that Honda does not warranty tires. The dealer said I needed to replace both front tires and that I should also allow them to replace the rear control arm as a warranty repair. The dealer never actually said that the original factory rear control arms lead to my premature tire wear. They only said that Honda was advising customers to have them replaced as a warranty repair. I had to pay for two replacement tires and labor - about $280.
I recently purchased a used 2007 Honda Civic, and noticed on my first drive at highway speeds that the rear tires made quite a bit of noise. Upon inspection by a local mechanic, he determined that the tires were cupped and unusually worn for a car with only 18,000 miles on the odometer. I had the tires replaced. Since that time I have researched the issue and found that there is a rear suspension control arm service bulletin from Honda regarding this problem, but no official recall. I will contact my local dealer regarding this service bulletin, but since I had the tires replaced I'm worried that they will not see a "problem" and will not fix the issue. I feel that there is enough evidence for the NHTSA to force Honda to issue a recall on this, as the uneven and rapid tire wear is an expensive and potentially deadly situation caused by Honda's mistake.
Honda installed "out of tolerance" upper control arms (rear) on all 2006, 2007, and possibly some 2008 Honda Civics which causes abnormal tire wear on the rear (cupping). I purchased 2007 Civic and brought the problem to the dealers attention at ~6000 miles. At this time Honda had not issued a tsb (technical service bulletin) and I ended up having to replace my original tires. Shortly afterwards, I noticed the same kind of tire wear problem...researched (on my own) and found that Honda had issued tsb...001 (first tsb of year 2008) I believe in February of 2008 (problem had started in 2005 with initial delivery of 2006 model Civics) I've spent almost $1,400 in replacing tires, countless hours on the phone with dealerships, and Honda America...finally have my car fixed (almost 6 months after I found out about the problem) and have not been compensated...I've had a case open with Honda America since February 2008.
The rear control arms are known to be defective in Honda Civics. I have had my car repaired but due to tire wear this could result in a safety issue if people do not push their dealerships to make the repair. As of yet american Honda motor Corp has not issued a recalled even though they are aware of this suspension problem. They have issued a tsb, 08-001, on this problem.
Tire noise started develop months ago, and got worse on Honda Civic 2007 with less than 8000 miles. Today, Honda S/B 08-001 was done, but tires are not replaced. All four tires have quite noticeable cupping, especially rear inside. Since I drive carefully to achieve 49mpg avg I got on this hybrid on Suburban blvds, I believe Honda needs to replace tires at their cost as well without prorated schedule mentioned on the S/B.
There is excessive wear of rear tires on the Civic. Tires are bald after less than 5,000 miles, while the front look brand new. Honda says no problem, but they need to address rear tire wear. Have had 4 wheel alignment and still the tires are bald after too few of miles. Makes no sense on a front wheel drive car. This car is dangerous.
I have a 2007 Honda Civic. Recently noticed a noise from the undercarriage, which sounded like what I have heard before as a result of tire wear. But with just over 15,000 miles, didn't think this was likely. Contacted the dealer where I purchased the car and made an appointment to have an assessment done. The dealer confirmed all four tires bad, inside tire wear and cupping. Suggested I replace the tires with a new set of kumho brand tires, replace the rear upper control arms and do a 4 wheel alignment. Tire treadwear 6/32 and 7/32. Since I had not rotated the tires, I figured the front treadwear was partially my fault, but had concerns about the rear tires because I could not remember such problems in prior automobiles I have owned. Was also puzzled by the need to replace the rear upper control arms in a car with 15,772 miles. Would have had the work done though, as we were headed on vacation, but estimated work time was 3 hours. Mechanic said no safety problems and I decided to continue on to Tennessee on vacation. Besides, wanted time to think about the rear tires and control arms. Tonight was researching the problem on the www. and easily found individual stories from Civic owners with the same problems. One web site had information about Honda finally acknowledging rear suspension problems and control arm replacement to solve it. In some cases they reimburse for tire replacements. What concerns me though is that if there is a rear suspension problem and the control arms solve it, how long will that fix the problem. Are they using the original equipment, or a beefed up control arm. If some improvement in the arms hasn't been done, then a new set of tires will only start wearing with the first miles driven and Honda owners will have the same problem in 15 - 20, 000 miles.
This complaint is related to one filed previously. There are 4 states that required manufactures to notify all owners and leasees of technical service bulletins or motor vehicle warranty adjustment programs. Theses states include: California, Connecticut, Virginia, and Wisconsin. See: www.autosafety.org/article.php?did=721. I am a California resident and I never received notice of tsb: 08-001 nor any of the other 8 tsbs. You can find the California civil code $1795.90, $1795.91, $1795.92, $1795.93 at: www.dmv.ca.gov/pubs/vctop/appndxa/tocs/cctc.htm $1795.92. Manufacturers shall have the following duties: (a) manufacturer shall, within 90 days of the adoption of an adjustment program, subject to priority for safety or emission-related recalls, notify by first-class mail all owners or leasees of motor vehicles eligible under the program of the condition giving rise to and the principal terms and conditions of the program. (D) "adjustment program" means any program or policy that expands or extends the consumer's warranty beyond its stated limit or under which a manufacturer offers to pay for all or any part of the cost of repairing, or to reimburse consumers for all or any part of the cost of repairing, any condition that may substantially affect vehicle durability, reliability, or performance, other than service provided under a safety or emission-related recall campaign. "adjustment program" does not include ad hoc adjustments made by a manufacturer on a case-by-case basis.
On Wednesday, June 11, 2008 I was driving from Mar vista, ca to san leandro, ca with my 4 year old son and 20 year old sister in law. We were on the 580 w driving in the far left lane at 65mph at 11:30 am when we heard an explosion in the rear of the car. When we inspected the car, the right rear tire was blown through. The side walls were intact, but the whole top part of the tire was not connected to the side wall. My car is a 2007 Honda Civic coupe ex and it had about 8300 miles. I purchased the car in July 2007. The crash caused significant damage to the front left side of my car. The car is now at a body shop and is being repaired in san leandro, ca. We have the defective tire. After doing more research I found that Honda had issued a service bulletin about uneven or rapid tire wear. Tsb 08-001 on February 8, 2008. I did not receive notification of this serious defect because Honda is not required to notify consumers regarding tsbs. This defect is serious and affects nearly all 2006-2007 Honda Civics. This tsb needs to become a recall. All owners of 2006-2007 Honda Civics need to be made aware of this life threatening defect. I understand that tires should be checked regularly, and many consumers do, however, my tires did not give me any warning of uneven wearing. Actually, it would be hard to notice since my 2007 Civic coupe ex is not quite on the road and you can feel any little bump in the road. I was told that this was normal because of the stiff suspension. Overall, I seriously hope that this is addressed quickly. Many unsuspecting drivers, many of whom have driven Honda's in the past are not expecting this type of problem which can cause tire blowouts and possible fatal accidents. It would be unfortunate that a class action suit or the death of innocent consumers prompt Honda to make this tsb 08-001 notice a recall notice.
I purchased a new 2007 Honda Civic ex coupe from the local Honda dealership. Within a week I noticed that something was wrong with my car. My car felt as though my tires were not turning properly and there was excessive noise coming from the rear of my car. I returned to the dealership and was told that nothing was wrong. On two additional occasions, I took my car back and was told again that nothing was wrong. The 3rd trip to the dealership, they said that I needed an alignment. This past weekend, I took my car to another place for the alignment and was told that I had a suspension problem, that all four tires were wearing unevenly and inappropriately. Researching the internet, I located numerous Honda customers with the same exact problems. I found that Honda has known of this problem since 2006 and not corrected the problem. Nor have they notified their customers. Honda released a tsb in April, 08 but still will not take responsibility for the damage that has been done to my car. They said that they will replace the suspension/control arms but will not replace the tires on my car. At 24,000 miles on my car and a new car warranty, I feel as though I, the consumer, am getting screwed in this deal. The public should be notified and a recall should be issued.
I took my 2007 Honda Civic to the dealer because of extreme vibrations from the rear of the car. I was told that the rear suspension is bad, causing my rear tires to go bad. They said that they had seen this problem on other cars and would pay for half of the price for a new set of tires but only if I bought the tires from them. My car is 15 months old and I have already had it in the shop twice for problems. I will never buy another Honda.
Uneven tire wear caused by rear suspension problems. I am now on my 4th set of tires for my 2007 Honda Civic LX sedan with 58,000 miles. Each time I have replaced the tires, I thought the wear was tire related. 6-11-08, I learned from the Honda dealer, the problems was because of a defective rear suspension. Honda (the mfg.) has declined to assist with the payment for any of the tires. Someone is going to have a bad accident because of this problem and possibly severe injuries.
Small vibration heard in the rear of the car. Took car in for routine maintenance, told them of sound coming from the rear of car. They informed us that there was a service bulletin on the car, advising them to replace the upper control arms and tires. Parts were on back order. Reported on 5/22, today is 6/9, part still not replaced. Honda refusing to replace tires, even though defective part caused rear tire to ware unevenly and rapidly. Fear this is a safety issue and am concerned about driving on the highway.
A D V E R T I S E M E N T S
- Boise, ID, USA