This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2007 Honda Civic has rapid and uneven tire wear resulting in the car to not respond correctly when turning at high speeds. Because of not being able to adjust camber on the rear upper control arm. There is no adjustment on the car to fix this problem.
Rear tires eaten to the point of failure within 10,000 miles. No camber adjustment for 2007 Honda Civic. Discussion with Honda dealership resulted in the suggestion that I file a complaint as Honda american will not honor their own ts document(TB 08-001) without additional approval from Honda of America. Honda of american requires a complaint, an investigation, and approval by a regional manager. Additional follow-up appears to be nothing more than road blocks for car owners at the expense of safety. The dealership admits a repair kit is available for about $100, not including any tire replacement.
Excessive tire wear on 2007 Honda Civic hybrid. During routine service at 25,000 miles at Honda dealer, I was advised that the tires needed replacing due to wear. I complained because these were supposed to be 60,000 mile tires. When I kept complaining and refusing to have them replaced with the same brand of tire (Bridgestone), I was finally advised that the rear upper control arms were bad and had caused the excessive wear. The control arms were replaced under warranty and I received a partial credit on the new tires. I later researched the problem on the internet and observed that there was a service bulletin on this very same problem. It is worth the money ($26) to pay to have access to these bulletins. I have since discovered another service bulletin problem that affected my car and had it repaired. It was an sluggish acceleration problem with the Civic hybrids.
I am on my 4th set of tires for 2007 Honda Civic ex. Rotated regularly, serviced car at dealership, only 52,000 miles. Online research shows defect with rear upper control arm. Honda service bulletin 08-001 shows Honda was aware of the issue with premature and uneven tire wear. There should have been a recall as this a safety issue. Initially I was not aware I was driving on bald tires until the car didn't pass inspection. I discovered problem online and went to dealership. After making excuses and denying scope of problem service rep was surprised when I showed him the service bulletin. Stated car is affected but out of warranty. I called Honda Corp and am waiting for an investigator to return call. Honda will have to pay. I will not pay out of pocket for this. I will go to BBB or state ag.
The contact owns a 2007 Honda Civic. The contact stated that his rear alignment needed to be repaired and had cause the tires to fail. The dealer has made three attempts to correct the failure. The tires were replaced and rotated which included an alignment; however, the tires have continued to wear out prematurely. The Honda manufacturer advised the contact to take the vehicle back to the dealer. The failure mileage was 35,000.
- Deferiet, NY, USA
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Rapid and uneven tire wear within 5K miles. Wears down to belt and becomes very unsafe to drive. Have had to buy three sets of tires. Rotate tires every 3000 miles. Honda admits to installing faulty rear upper control arms but refuses to replace them unless I pay for them. If a part is bad from the factory why is the customer responsible.
Uneven and rapid rear tire wear in the 2007 Honda Civic LX sedan 5 speed automatic. The uneven and rapid tire wear is accompanied by constant loud roaring noise from the rear while the vehicle is in motion and vibration at highway speed. Maintenance has been performed regularly ' I paid the local Honda dealership to complete wheel and tire alignment, balance, and rotation every 5000 miles when I take the car for a oil-change, yet I already replaced 2 sets of tires at 43000 miles ' once at 19000 miles and another one at 39000 miles. The tires I used were Goodyear Eagle rsa P/N 42751-gyr-036 H/G 8270498 P205/55R16. This is a safety concern for most drivers since regular drivers do not anticipate tire balding every 20000 miles and perhaps the drivers are unaware of driving on bald tires. The local Honda dealership diagnosed the problem as a rear upper control arm issue but refused to cover the cost of the repair. This premature wire wearing is clearly a Honda defect and a safety concern.
My 2007 Civic ex coupe currently has a mileage of 66,000 and I'm having my fourth set of tires installed today, all of which were properly maintained and rotated. I've had 2 highway-speed blowouts in the last year, and somehow managed to avoid serious accidents both times. All of this is on top of the ridiculously loud road noise generated by this issue. The inside rim of both rear tires wear excessively fast. I was unaware of any manufacturing issue as Honda has not issued a recall for this very serious problem. Apparently people have to start dying in sufficient numbers before Honda will fix this issue with a recall.
The rear upper control arms on both sides of my 2007 Honda Civic coupe were defective. This caused both rear tires to become badly "cupped" and caused excessive road noise. My personal safety was placed in danger as these rear tires could have failed at any time possibly causing an accident. This vehicle only has 23,000 miles on it. Honda is aware of this problem, but has not initiated a recall. Research online shows this problem to be extremely common.
Experienced uneven tire wear on rear tires. Appears to be related to the upper control arms and the service bulletin 08-001. Symptoms include rough ride as if tires are out of balance. Oem dunlop tires were routinely rotated and balanced and still required replacement at 32K. New tires with 15K are showing same issues, cupping of inner tread edge. At speeds of 50-60 mph, shake was so evident that I was concerned about handling ability. Changed upper control arms and tires with minor improvement.
Uneven tire wear on 2007 Civic. First set of tires only lasted 26,000 miles. Brought in to Honda for uneven tire wear and they blamed Goodyear for the wear even though the changed the rear control arms to correct the improper camber from the factory. See service bulletins for free replacement of rear suspension. Honda would not replace tires. I filed a complaint with the better business bureau. Honda offered to pay half of the tire replacement. I declined their offer. We were about to go to arbitration when Honda called and told me to bring the 2007 Civic in and they will replace all 4 tires at not cost. It took about 4 months to settle, but eventually all tires were replaced at no charge. If all else fails, file with the better business bureau. They will hold the dealer responsible for not correcting the issue earlier to save the tires.
2007 Honda Civic with uneven rear tire wear that is noticeable at 5000 miles and cups rear tires so bad by 10000 miles that there is so much noise in vehicle it sounds like the wheel bearings are shot. By 15000 miles the tires are showing cords because of uneven wear. Took it to dealer and they replaced arms on rear, sold me new tires for rear, and realigned vehicle. Said problem was corrected. Now have 11000 miles on new tires installed with same problem on new rear tires. Dealer will not fix problem. Looked on internet at same complaints on same year Honda Civic about uneven tire wear. Same problem across country with dealer not knowing how to fix and says it is an alignment problem that they will not fix. This is going to be a big problem as these cars are slowly placed into the used car market and tires are a second thought because if you are standing beside the car, the tread looks brand new while looking down on the tire and you assume it is not the source of the noise and keep driving on them. At interstate speeds a tire failure could be fatal.
Vehicle is on 3rd set of tires at 54,000 miles. Through search, located Honda service bulletin date 01/22/2008 that rectifies the problem. However, first set of original turanzas lasted 22,000 miles and Bridgestone blamed Honda. 2nd set lasted just 30,000 miles. Honda charged $32 to repair problem, but should have reported to customers when they issued service bulletin. Customer is out the cost of tires (approx. $400).
The contact owns a 2007 Honda Civic hybrid. The rear suspension caused the vehicle to vibrate, make noise and the tires to become uneven. A mechanic stated that the failure was caused by the struts suspension which was also associated with the rear axle. The dealer stated that they were only able to repair the suspension if the replaced two tires and aligned them. The contact stated that he should not be required to purchase tires since the struts and rear axle caused the failure. Service bulletin# 08-0001 dated February 2009 is related to the rear suspension and directly related to the failure. The bulletin also indicated that the dealer had to install a rear upper control arm kit, replace the fan bolts and the worn tires. The manufacturer has not been notified. The failure mileage was 19,098. The dealer replaced the upper control arm kit, but when the consumer asked the dealer if a 4-wheel alignment had been done, their reply was the tires were so badly worn and alignment could not be performed unless two tires were purchased for the rear. The consumer stated he should not be required be required to purchase the upper control arms for the rear axle caused by the badly worn tires. The service bulletin stated the worn tires were to be replaced along with other parts. The manner in which the tire replacement was handled by the dealer gave the contact only two options; drive away in a very unsafe vehicle without completion of the work or pay whatever the dealer asked for the tires so the work specified by the service bulletin could be completed. With limited options, the consumer paid for new tires. The manufacturer was notified on Sept 21, 2009 via priority mail. Updated 10/22/09
1. I drive a 2007 Honda Civic ex coupe. My car was perfectly fine. I was on the freeway cruising along, at highway speeds, and suddenly, out of nowhere, my rear control arm broke. 2. my rear control arm broke for absolutely no reason, it snapped in half because the parts made to assemble them were made from lower quality material. The quality of material used to put together the rear control arm was completely unsafe. Whoever thought of using that particular material for a rear control arm in a vehicle should definitely have charges pressed against him for attempted manslaughter. I did not hit anything on the road, and the piece just snapped. This is definitely due to a lack of commitment to use quality material on the rear control arm. This was on the freeway at freeway speeds. When a rear control arm breaks because of faulty material, scientifically, what happens 99.999999% of the time is the wheel flies off, the driver loses complete control of the car, the car spins a few times, the car gets hit by a few other cars, the car flips over a few times, and the driver is left dead. How I did not fall into that scientific calculation is nothing less than an act of god. If I drove one more mile, this would've probably occurred. Fortunately, I did not crash. This has been an experience that has been completely traumatic to myself, and I am in complete fear of driving any Honda now. I haven't had the money to replace the parts on my vehicle, because my car is out of warranty. This particular piece of the car should have definitely been in a recall. 3. nothing has been to correct the failure as of yet. The car is sitting in a shop, but I am without the budget to fix the faulty pieces that almost killed me.
Honda has installed faulty rear control arms on their 2007 Honda Civics. They will not recall this part. They have issued a service bulletin. The defective part causes the tires in the rear to wear prematurely and in a cupping manner. The tires have been know to blow out at about 20,000 miles. Honda replaces the part but will not replace the defective tires. The repair shops will allow customers to leave with defective tires.
2007 Honda Civic hybrid - the oem rear suspension geometry wears the inner edge of the tires extremely quickly. Honda issued a service bulletin (08-001) identifying and correcting the problem with replacement upper control arms. The dealer/Honda refuses to cover parts/labor charges for correction on a car that is not under warranty anymore. This is clearly a design defect that impacts safety and I believe the manufacturer should correct it at their expense.
Uneven tire wear at 16,500 due to rear control arm design flaw. Honda issued tsb 08-001. They know about the problem but will not admit to it unless pressed. I did extensive research, confronted them and finally they "repaired" rear control arm"??" but would not replace my worn tires or give me a tire alignment. I replaced all four tires at my expense and now 4,000 miles later, I hear excessive road noise and wonder if the problem was ever fixed. This is a safety and road hazard. Honda should be held accountable. There should be a recall and the problem should be fixed correctly and completely without the customer being charged or harassed.
The contact owns a 2007 Honda Civic. The contact stated while driving 40 mph and higher, the vehicle began vibrating and making a rumbling noise. The contact observed that the there was a blister on the inside of the tire. The vehicle was taken to a local repair facility where it was determined that the rear upper control arm was too short and caused the tire to bend inward and form a blister. The two rear tires were replaced at a cost of $230. The manufacturer informed the contact that there were no current recalls and no compensation would be offered. There is a current technical service bulletin regarding the failure. The contact stated that the failure would continue to occur and result in the rear tires having to be replaced continuously. The failure mileage was 35,000 and the current mileage is 51,000. Updated 09/25/09 updated 09/29/09.
A D V E R T I S E M E N T S
- Auburn, CA, USA