This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Honda Civic. The contact was driving 65 mph when the vehicle began to shake abnormally. The vehicle was taken to an authorized dealer yet the dealer was unable to locate a failure. The vehicle was then taken to a local tire facility where the contact was advised that the vehicle needed two new tires. The tires were not replaced. The vehicle was taken to a different dealer for a third opinion. The dealer advised that the upper control arms were defective which was causing the tires to wear prematurely. The upper control arms were repaired under factory warranty. The dealer advised that they were not responsible for the worn tires. The failure mileage was 30,000 was and the current mileage was 44,623.
Uneven tire wear. Vibrations noticed at 15K miles. Dealership reports tsb exists and offers to replace upper control arms which are wearing tires un-evenly. Honda refuses to pay for damage to tires. Customer service at american Honda is worst I've ever come in contact with.
- Pleasant View, TN, USA
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- Spokene, WA, USA