This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a new set of tires and I am surprise when you start moving it makes noise that seems coming from the wheels/tires and goes away when you slow down. It's more audible in the rear, I don't know if its the suspension or rear control arms that wear out during the years.
I am on my 3rd set of tires on a car that has 58,000 miles. Research shows that this is a common problem on Honda Civics for 2006-2007. There seems to be a problem/defect in the design of the car and Honda is not standing behind their product. We need help.
We bought this car new from the dealer in '07. We have been putting 3 to 4 sets of tires on this car per year, for the last five years, that is not acceptable....it runs in to money and is very unsafe in the winter time. While checking on the internet, I found alot of other people with the same problem. We all feel this should be a recall. Even replacing the rear upper control arms does not fix the problem, we have tried, and so have others. This comes from the factory. Honda prides themselves on safety...this is not safe...the car is constantly fighting with itself on the road therefore wearing tires. Please consider a recall on this vehicle. 08 001 was a code I read on the internet, I'm not sure what this is, but sutherland Honda in fredericton, N.B. will not make any compensations for this defect. Honda knows about this problem, but as of yet will not do a recall. Please help us before someone gets killed on the highways.
I have found out that the reason for my irregular wear on my tires has not been alignment problems but a problem that Honda has had with not having the right rear upper control arms. I have went through multiple sets of tires and alignments before finding this out. I contacted Honda after this find and they are not willing to help in the cost to repair this.
- Stevens Point, WI, USA
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The rear wheels had excessive and uneven tire wear on the inside of both tires, because of the rear upper control arm being too short, causing the camber to be out. This in turn, caused misalignment and excessive tire wear. I had no warning of how fast my tires were wearing out, and they almost wore to the steel belt, which could have caused an accident. I regularly service my Honda Civic at the Honda dealer for each oil change and inspection, but was not notified of any problems at the last service appointment. I believe this is a known manufacturer problem, that needs to be addressed and recalled to be fixed.
I have purchased, in the last 5 years, 5 different sets of tires because of cupping' of my rear tires due to a defect in the rear suspension. I was told on 2 occasions by 2 different Honda dealers that the problem in my rear suspension had been solved. The last service was 10 months ago; I purchased my fifth set of tires and now have to replace them again.
There is "popping/crackling" noise coming from the front suspension, which is occurring in many other Civics. Seems like a faulty "bump stop" which american Honda should be responsible for because its happening in many cars. Secondly, the cheap paint which is used on their vehicles, they recently had a tsb on certain colors, its not only 3 colors which have this issue, I have a galaxy grey metallic which has paint issues on the roof like the other colors. American Honda needs to get their act straight or this is the last vehicle I own and won't recommend to any of my friends or family.
I purchased a slightly used Civic from a dealer in January of 2009 and began to drive it on icy roads in Ontario winter. My wife who usually drives the car complained she was scared to drive it if there was any ice on the road surface because the car would suddenly shift position sideways in the lane. I found the rear tires worn out very fast on the inside of both wheels. I did some research and found out Honda had issued a service bulletin to replace the rear upper struts with a longer unit. The dealer did not disclose this information when I bought the car but after I brought it up volunteered to replace them and negotiated with me for half the replacement cost of the tires. I thought this would solve the problem. The next set of rear tires also wore prematurely on the inside in about 25000 miles. When I called the Honda dealer he told me I needed an alignment. I paid for an alignment at an independent garage and was told the real wheels could not B adjusted to correct the negative camber. I went back to the dealer who told me that Honda did not recognize this defect and the warranty would not cover any remedy. He did a free realignment for me with difficulty and said to rotate my tires more often. I tried that and my next set of tires wore out on the inside just the same. The dealer did say there was an aftermarket part that may correct the problem but I would have to pay for the installation ($600). I have about 180000 kilometers on the vehicle.the vehicle makes rear noise and the vibration cannot be good for the vehicle. This could be a safety issue.
The rear suspension and the rear upper control arm cause excessive and premature wear on tires requiring replacement of premium tires after only 20,000 miles or less. My car has about 80K miles and is in need of its 4th set of tires. Needles to say the wear create unsafe conditions while driving faster than 50mph making driving on the interstate a risky endeavor.
I've had this car since new and it absolutely eats tires in the rear. The tire wear is not adjustable and eventually leads to premature tire failure. I've had this happen to me 2 times on highway driving, where the tire has had a blowout. Honda is aware of the issue with a design flaw in the rear control arms that causes the wear, but refuses to fix the problem. They have redesigned the control arm, but it does not fix the issue. It is just a matter of time before this design issue kills someone from a tire related failure. You can't see the problem because it's on the very inner most part of the tire. It isn't just that it makes the tire bald - there is severe cupping and the tire is more worn in some spots than others. So even if you visually inspect the tire, by getting on your hands and knees and putting your head under the car, you could miss where the tire is almost worn through, if the car is sitting on that part of the tire. This issue is very dangerous! it makes rotating the tires unadvisable because it ruins all 4 tires instead of just the rear two. It makes it so the performance of the tires is considerably less because parts of the tire are severly compromised.
Combination of the tires and the rear suspension geometry cause rapid or uneven tire wear?. it caused the car to have bad vibration, especially at highway speeds.
I replaced the original tires on my 2007 Honda Civic at 49,749 miles. I thought this was a little premature, but the tread was getting thin so I went to discount tire on 12-28-2010 and had 4 new tires placed on the vehicle. After less than 19,000 miles on the new tires, the passenger-side rear tire was making a loud noise. The technician at discount tire inspected it and stated that the inside edge of the tire is cupping (or looks choppy) and this is typically due to bad suspension, wheel bearings or alignment. I took the vehicle to tom's auto repair and had it inspected for the wheel bearings and shocks and had a 4 wheel alignment done for $55. They stated the wheel bears and shocks looked fine and that the alignment wasn't that bad. I then took the car back to discount tire and they agreed to replace the passenger-side rear tire for the replacement cost of $13.25. The technician commented that the driver-side rear tire was also starting to show signs of the same wear pattern, I.e. cupping on the inner edge. The tire which they replaced is not available as it was disposed of by discount tire. I researched on-line and found Honda had issued technical service bulletin # 08-001 back on April 11, 2008, with a revision issued on February 5, 2009. From reading numerous on-line consumer comments about this tire issue (which is directly attributable to a Honda design flaw in the vehicle suspension), I get the feeling Honda's fix will not actually fix the problem.
Excessive rear tire noise and wear. I have been informed there is a service bulletin on my rear upper control arms - they are not marked with a "C". (but see conditions under which I was informed, below.) I am having the new control arms installed on 9/2/12. (I had new rear tires put on, and an alignment performed, 8/28/12.) I spent approximately $500 on the tires/alignment. The estimate for the new control arms is approximately $350. I don't understand why I have to pay for this repair. I've noticed there are multiple complaints about excessive rear tire noise and wear (and subsequent need for rear upper control arm replacement) on Honda Civics of this vintage (2007). Why is this only being treated as a "service bulletin" rather than a "recall". by the way, I wouldn't have even known about the problem if my husband wasn't concerned that the noise was a wheel bearing that was failing. I took it to Honda to have them check out the wheel bearing and they blamed the noise on a broken tire belt. When I got home from the dealer I noticed the information on my invoice about the "service bulletin". they hadn't even mentioned it to me themselves! I have been a loyal Honda driver for approximately 15 years. As a result of this issue, plus other things about the Civic I'm just not crazy about, I will never again buy a Honda product!
Approximately a week after buying lifetime alignment and 4 new Bridgestone potenza tires in July 2011 at Firestone, el paso, tx, my car started to vibrate in the road while driving at speeds 50mph through 60mph. After many research and diagnosis from Honda parts and service shop, different Firestone locations and local mechanics, the conclusion is that the upper/rear control arms, front and rear camber arm and bolts are defective as per Honda manufacturers. My tires are excessively and unevenly wearing. I have already bought 6 sets of new tires in the last 12 months because of this Honda issue, which they admit it is a defect made by the manufacturers. They released a service bulletin (service bulletin 08-001 dated April 11, 2008) that informs Honda dealer shop of this issue/defect, but they refuse to take responsibility of repairing it free of charge. I believe that it is not fair that customers buying Honda have to pay for defective parts made by the manufacturers. I would like these defect to be solved and paid by them and I would like refund for at least the last set of tires that I recently bought and are already unevenly worn out (this makes it a useless tire). In case it is needed I have all the paper work that can be a clear evidence to this complaint. Like me, there are other Honda owners with the same issue.
The contact owns a 2007 Honda Civic. While driving approximately 25 mph, a loud whining noise emitted from the rear of the vehicle. The contact continued to drive. The vehicle was taken to a tire center three different times for the similar failure where the replacement of both rear tires was performed each time. The tires defect was due to premature wear which was contributed to the faulty rear upper control arms. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 20,000. The VIN was not available.
Popping noise while turning at 5,268 miles. Replaced two tires at 19,785 miles. Need a front end axle replacement at 31,839. Diagnosed and adjusted torqued rear suspension noise at 60,136. Replaced rear upper control arms 61,275. Replaced shocks, and cv boots at 61,275. Struts were making noise due to cupping. Struts were replaced at 61,275. Two new tires that were recently replaced were replaced again. Both tires were feathered and making noise. Vehicle is maintained in good condition and is following the manufacturer's maintenance recommendation. Car was aligned as required by manufacturer. However, cupping or feathering of the tires still happened. When the rear control arm was not replaced yet, the rear noise was so loud and driving was bad. The tires felt flat and the shock absorber did not seem to be working. It is very hard to deal with both Honda America and kolbe dealer. Both companies tried to play ignorant of the issues although they knew it all along. I spent $1,419.11 for premature expenses. American Honda blamed the premature damages to me. American Honda nor kolbe Honda did not notify me of the technical bulletins that were issued. Also, just because there is a technical bulletin or corrective action does not mean that the problem will go away. Design of the rear upper control arm must be reviewed again and tested for geometry with other parts of the vehicle. Honda America should tightened its quality control and quality assurance so that its manufacturing facility will not release cars that have defective parts. Honda knew very well that the rear upper control arms have design flawed starting with 2002 Honda Civic. Why are they still using this design" is it because they manufactured so much of the wrong parts" the battery, and water pump pulley were replaced, updated 07/16/12
A D V E R T I S E M E N T S
- South Plainfield, NJ, USA