This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the original owner, a conservative driver, rarely exceeding 60 mph to increase mileage, and drive for work in an area East of dallas, Texas. I had great mileage and no problems to speak of until this past June. I first had noticed a deterioration in the gas mileage. Then I experienced for the first time a drastic drop in responsiveness. I was entering a hwy from a country road and found myself with no power. This has remained so despite the software update. The number of bars showing on the gauge was significantly fewer, and there would be wild fluctuations of bars. There has been no warning light. I've had several conversations with the dealer. Mailed american Honda a complaint, resulting in a call from Honda that seemed to me simply a way to mollify. Honda apparently does not consider this problem a "safety" issue. I beg to differ. Now I must always be aware that I don't have power (the cooler weather has generally seen a higher number of bars), and mileage has definitely suffered. One clear example is that since the software update, the gas engine does not shut off as much as it used to, especially during hot weather. If the engine shuts off at a stop, it also can abruptly engage again without warning (nothing changed such as brake pedal pressure, etc that would cause the engine to come on). I bought the car to be a 10 year, 300,000 mile product, with no concern for resale value at the end. Now I'm paralyzed with the prospect of poor resale value, perhaps unable to sell privately - restricted to only the dealership. This was the first time to buy a Honda - based on a reputation for durability.
I am the original owner, a conservative driver, rarely exceeding 60 mph to increase mileage, and drive for work in an area East of dallas, Texas. I had great mileage and no problems to speak of until this past June. I first had noticed a deterioration in the gas mileage. Then I experienced for the first time a drastic drop in responsiveness. I was entering a hwy from a country road and found myself with no power. This has remained so despite the software update. The number of bars showing on the gauge was significantly fewer, and there would be wild fluctuations of bars. There has been no warning light. I've had several conversations with the dealer. Mailed american Honda a complaint, resulting in a call from Honda that seemed to me simply a way to mollify. Honda apparently does not consider this problem a "safety" issue. I beg to differ. Now I must always be aware that I don't have power (the cooler weather has generally seen a higher number of bars), and mileage has definitely suffered. One clear example is that since the software update, the gas engine does not shut off as much as it used to, especially during hot weather. I bought the car to be a 10 year, 300,000 mile product, with no concern for resale value at the end. Now I'm paralyzed with the prospect of poor resale value, perhaps unable to sell privately - restricted to only the dealership. This was the first time to buy a honed - based on a reputation for durability.
The contact owns a 2007 Honda Civic. The contact stated that while driving 35 mph, she heard a loud noise from the engine area. The contact pulled over when she smelled a burning odor. The vehicle was towed to a local repair shop where the contact was informed that the pulley tensioner bolt broke into the engine and caused the failure. The vehicle was repaired. The failure mileage was approximately 75,000.
The contact owns a 2007 Honda Civic. The contact stated that while driving approximately 50 mph the engine block fractured. The vehicle was towed to an authorized dealer. The dealer inspected the vehicle and stated that they were aware of the failure. The vehicle was not repaired. The failure mileage was 46,000.
The contact owns a 2007 Honda Civic. The contact received a notification from the manufacturer regarding a three year extended warranty associated with the engine block. The contact was in disagreement with the three year warranty coverage due to his vehicle exhibited low mileage, and that he would not be able to take advantage of the warranty if he were to experience engine failure after the three year warranty extension. There was no failure mileage.
- Clark, NJ, USA
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I received a notice from Honda corporation that the warranty on my 2007 Honda Civics' engine block has been extended to eight years from date of purchase. I read online that the engine blocks will crack as a result of defective casting at the time the engine blocks were manufactured. I've read online many, many complaints of cracked blocks as a result of this defect. This needs to be a recall and not a warranty extension. This defect will result in complete engine failure and put my family at risk on the highway. Also, this defect will severely devalue my car for sale or trade in value. Honda co. Needs to fix this problem that they are responsible for.
I took my 2007 Civic hybrid for a service at buena park Honda on 9/16/10 and they told me that there is a recall to my car about the ima battery. They said they will fix the problem. After 2 days of driving, I noticed that I was not getting the battery assist that I used to get. There were still 4 bars on my battery meter and I was not getting the power that I needed to pass a car or during merging lanes on the freeway. I also noticed the drop of my mpg. I have the same everyday driving since I bought my car. It went from an average of 40 mpg to 31 mpg!!! that takes away the point of me buying a hybrid. I am very unhappy about this situation so I started searching if anyone else have these problems and it turned out that I am not the only unhappy Civic hybrid owner. I really feel unsafe about this. I also noticed that when I have 7 bars left and driving on the freeway, I know its charging when I use the cruise control, all of a sudden it will go to full bars without even filling up the 8, 9. bars. That makes it very suspicious if it is really charged up. All I can say is hopefully Honda will fix this problem because this is our 4th Honda vehicle and we love it because of the reliability and efficiency that it had given us. Please Honda, fix this problem.
Honda owners have reported engine block failures on 2006-2009 Honda Civics where cracks form at the bottom and allow engine coolant to escape. Honda has acknowledged the defect with an extended warranty but has not agreed to fix the problem until it happens. The issue I have is that there may be no warning of when the 6 cracks will appear and since the coolant escape is in the engine block rather than say a hose there might be no warning until the engine fails and stalls from thermal stresses. This could pose a safety hazard if it happens on a crowded freeway where the driver cannot quickly pull to the side of the road. Note: I had to enter an incident date to continue although this has not happened to my car yet.
2007 Civic hybrid - now with deteriorating battery, it occasionally has very poor acceleration and has leaded to near miss accidents twice. Car was fine until the last few months with deteriorating battery. Honda won't replace.
My 2007 Honda Civic hybrid is experiencing an issue where the hybrid battery loses charge overnight, causing the car to accelerate unpredictably while driving. In some cases, the display shows that the hybrid battery has enough charge to assist in acceleration, but the car reacts extremely slow when accelerating from a stop. Yesterday when shifting from a lane of stopped traffic to a lane of moving traffic, the car attempted to use battery to assist in acceleration, but was unable to do so because the battery was dead. When I entered the lane, the next car behind me was 30-40 yards back, but I did not have sufficient acceleration to match the speed in a reasonable amount of time. Thankfully the driver behind me was paying attention and able to slow down to avoid a collision. Due to the extreme lack of acceleration from a stop in these situations, and the unpredictability as to when it will occur, this to me is a major safety concern every time I drive my car now. I took the car to a Honda dealer, and they applied the latest software update. After the update, I had them test-drive the car, but they were unwilling or unable to do anything else to fix the issue.
The contact owns a 2007 Honda Civic. The contact stated that the sun visors were warped and would continuously swing down and flap back and forth, obstructing the driver's view of the roadway. The engine would also overheat frequently and the engine block was cracked. In addition, the temperature gauges would not properly monitor the engine temperature. The engine rpms would often exhibit and abnormal increase. On one occasion while exiting the highway on an incline, the vehicle stalled and began to roll backward on the ramp. The contact barely missed crashing into a tractor trailer. The manufacturer advised taking the vehicle to a dealer for diagnostics testing. The manufacturer also stated they would cover ninety percent of the engine block repairs. The vehicle was taken to the dealer where the contact was awaiting repairs. The vehicle had been in the possession of the dealer for over one month. The current and failure mileages were approximately 74,900.
I drive a 2007 Honda Civic hybrid. The car is barely 3 years old with less than 36,000 miles. In June while starting from a dead stop on a hill and driving in gently rolling hills the integrated motor assist would often fail to engage to provide the extra power needed to climb the hill. The engine revved to 3000 - 3500 RPM but had no power. When starting from the dead stop the car could not hold it's position on the hill. The dealer could not figure out the cause but they applied two software updates to the computer that might help. They also contacted the Honda techline. Honda told my dealer that given the age of the battery (3 years) and when the temperature reaches 100 degrees (there was a coincidental heat wave in the East) this was normal operation. On the specific day this problem started temperatures were in the eighties. The dealer spent two weeks trying to diagnose the problem and a third week arguing with Honda that the car did not run right. At this point I contacted Honda customer service and they opened an 'investigation'. they took my statement and contacted the dealer. Their conclusion was that the car is operating perfectly normally. This time they said that given the age of the battery, if you use the ima too much the ima battery may overheat and shut down. That is Honda's official position and they refuse to take any responsibility to correct the problem. The safety concerns of this problem are obvious. Fortunately traffic was light and there were no accidents. My wife drives a 2003 Honda Civic hybrid with over 100,000 miles and has never encountered this problem. There was a total redesign of the Civic in 2006. Perhaps the Honda engineers outsmarted themselves and introduced a design flaw. Or, perhaps there is a defective battery that Honda does not want to pay to replace.
2007 Honda Civic ex 4dr - the engine leaked coolant with no warning. Had it towed to Honda dealer and they say the engine block is cracked at the coolant passages. Honda dealer says they have seen this in the past (tsb #sb-08-044). I am being told by the dealer that I need a new engine block (approx $5,000). The car has 99,600 miles on it and I have been the only owner. All maintenance / service has been provided by the Honda dealer for cars life. As of right now, Honda says it will pay 50% (approx. $2,500).
My Honda Civic 2007 got overheated after driving about 7 minutes from home on my way to work early morning. Never seen any visible leaks on the driveway. The maintenance on the car is always up to date and most of the time is done by the dealer where I bought the car from. After I brought the car to the dealer to be diagnosed, the dealer told me that the car has porous leak on the engine block caused by a defect when the casting of the engine took place at Honda's manufacturing plant. This porous leak caused the engine block to crack and lose coolant and eventually overheat the car. The dealer recommended me to replace the whole engine. The dealer even faxed me the service bulletin from Honda regarding this particular problem. The car currently has about 90,000 miles on it. Since the car has passed the warranty period of 60,000 miles or 3 years whichever comes first, the dealer would not cover the repair and advised me to call american Honda. After calling american Honda customer service center and telling them about the problem, they refused to replace the engine and insisted that it was not caused by a defective engine instead it was totally my fault for letting the car overheated. I tried to call Honda customer service about three times with no results whatsoever. They kept saying that there is nothing they can do due to high mileage that the car has.
2007 Honda Civic with cracked engine block and coolant was leaking from the vehicle. The consumer was informed there was a casting defect in the engine block and a tsb had been issued.
It could be serious accident on the highway, and I could be dead, too. But Honda doesn't give me a good response for this case. I purchased this car 35 months ago, and the current mileage is 68,000 miles. I have had this car serviced since purchase by Honda of Decatur as recommended by the owner's manual. I had the car serviced the first week of February with a type B service. The dealer personnel didn't mention any maintenance issues with the drive train after this service. On February 9, 2010 I notice an unusual sweet smell as I drove my car to the airport. Because I was traveling on business, I had to leave the car and pick it up on February 11th. Shortly after returning on February 11, 2010 the temperature gauge showed the engine was overheating and some smoke came out. I immediately pulled over and turned the car off. I had the car towed to the Honda dealer in huntsville, al which was the nearest dealership. After the car was examined I was told by the dealer's service advisor that there is a crack in engine block. At this time they have not been able to identify a cause for this crack. As I explained above the car was recently serviced and the anti-freeze should have prevented freeze damage. The dealer has estimated the repair will cost $3,500-$3,700 and because of the mileage they indicate that Honda of huntsville will not able to submit a warranty claim on my behalf.
While driving my 2007 Honda Civic hybrid, I was stopped in traffic on a busy street. I was waiting to make a left turn into a business. When I went to turn, the car was very sluggish and had what appeared to be significantly less acceleration than normal. This was caused by the car's computer recalibrating the battery. This recalibrating started happening after a software update. It happens every few days and there is no warning. When it happens the computer artificially lower the charge state forcing the car to go into regeneration state to fully charge the batters. Even though the batter is not really empty, since the computer set the battery level to be empty, the electric motor is no longer used. There should be a warning tone or something to indicate that there will be a significant loss of power. I believe that Honda did this software update to make the batteries seem to last longer, but it's really less safe! it's also caused my mileage to go down by about 10% but I realize that is not a safety issue.
At 59,361 miles the car started leaking coolant while I was on a trip to California. Took it to the dealer. It had a cracked block. Honda replaced the short block and resurfaced the head under warranty. No loaner car or offer to supply rental.
On thurs. Oct. 1 I drove to work in my '07' Honda Civic ex 4-dr with 48,900 miles(approx) and I started hearing a noise. The car kept running pretty well though so I continued the 22 miles to my office. When I got there I was smelling burning rubber and it was making quite a racket. I called roush Honda in westerville, Ohio and brought it in that afternoon. I had to run on back roads instead of the freeway because I was afraid that it wouldn't make it - I probably should have had it towed. They told me that the water pump pulley broke, ruined the water pump, tensioner and belt etc. I have a drive train warranty through 100,000 miles but not a part of the drive train! I had an overall warranty but I am about 900 to 1,000 miles past. It will cost $500 plus to fix. I got on the internet and then on your site and I find a technical service bulletin # 08=039 (NHTSA # 10026791) on bolts coming loose on water pump pulleys and doing damage. I even asked the roush service man when he called to tell me what the problem was if these do this a lot. He said that this is the first one that he had ever heard of. Do you believe him" I sure don't! what can I do" I am getting sick and tired of auto makers building junk and then not standing behind it. I bought Chrysler for 30 years and got sick of their games and switched to Honda to get away from it but it looks like they play them too. Now admittedly, no injury or physical damage was caused, but I am sure glad that the pump didn't fail completely on the freeway when I was driving to work.
A D V E R T I S E M E N T S
- Rockwall, TX, USA