This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My engine block cracked and now the Honda bulletin is saying I'm out of the tsb warranty!!!! I've been quoted well over $5,000 for a new engine and labor!!! please list this as a recall!!!! it is unfair for me the consumer and many others who missed the warranty!! my engine block just cracked today and today I just found out about the 10yr extension from the original purchase date!! Honda failed to reach their customers for the possible defective car and now we are stuck to suffer!
To whom this may concern, I am the sole owner of a 2007 Honda Civic with 57,576 miles on the odometer and I would like to file a formal claim against american Honda motor company for not extending the 10 year warranty on the engine block due to an engineering/manufacturing defect during the production of the vehicle. On 2/1/18 my car was diagnosed by a Honda certified technician, who determined that my engine block was leaking coolant due to a crack between cylinders 1 & 2 on the outside of the block. The technician explained to me that Honda issued an extended warranty on the block to cover this issue but my warranty had expired by 3 months and therefore Honda would not cover it. So, I decided to file a formal claim with Honda and after going back and forth for a week and a half they agreed to pay 50% of the cost to replace the engine block, which meant that I was responsible to pay $2,658.75 to make up the difference. I feel that Honda should have covered the engine block replacement 100% free of charge due to the fact that the issue was due to a manufactures defect. Also, the car is in excellent condition, has low miles, and has been maintained at the dealership that it was purchased at. As a customer, who purchased the vehicle new, I feel that I should not have to invest money on replacing the motor due to a defect. The customer should only be responsible for routine maintenance. I have attached my repair bill which lists the issue/fix and the amount I was charged as proof. Thank you and I hope this helps others!
Known issue of cracked engine block happening around 90K-110K miles. Mine just his 95K and the engine block cracked. Honda only offered to fix it at full retail price minimum of $4,000. The car worked great and then stopped working while I was on the highway.
I've had mu Civic 11 years and driven the car 167,000 miles trouble free. On Jan 26, 2018 I detected a sudden coolant leak with engine overheating and steam coming from under the hood while driving. I took it in for service and was shocked when I was told I had a cracked engine block. I was further informed Honda had identified the defect and extended a warranty for it. However, I was one year beyond the warranty period. It doesn't seem fair to me. The repair cost would have been excessive so I wound up selling the car for its parts value. I'm a big Honda supporter., I've had 6 of them, but this left a bad taste. I still think Honda should do something for those of us who have had this problem. I wound up replacing it with a Subaru.
- Carmel, NY, USA
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Engine block warranty extension. I recently noticed that my car started to overheat, and that the coolant was always gone with no leaks. So I began the process of changing the thermostat, it ended up not being the thermostat. I continued the process of trying to track the problem. After a radiator, hoses water pump and all other things a car would need to function involving coolant was replaced I was left clueless and stumped. Therefore, I went to Honda forums and google, and that is when I found out about the warranty extension for Civics because they were developing a problem with cracked blocks. This explained everything, went to forums and a lot of people were having the same problem. Honda customer service was the worst and basically told most people that it was out of warranty and most of the people did not even receive a notice such as myself. The engine blocks area completely weak and needs to be fixed. This issue usually occurs around 80,000-110,000 miles. This warranty needs to be extended especially for people who bought the car used as myself, I received a notice for the airbags and did not receive a notice about the motors, so I believe it is not fair and that Honda really is stealing money from people.
I have a 2007 Honda Civic ex coupe with only 99K miles and due to a manufacturing defect now has a cracked engine block. Honda has a service bulletin #10-048 which states the 2007 Civic and other years have manufacturing defect. My Civic started over heating on Dec.25th 2017 on the way out to my families house for christmas and I had to pull to the side of the road due to the overheating and smoke we saw coming from the engine. After looking under the hood I saw there was no coolant in the reservoir and I couldn't detect a coolant leak. The next day Dec.26th 2017 I replaced the thermostat on my Civic presuming that the thermostat was sticking and coolant was not circulating. That was obviously not the case because yet again the next day Dec.27th 2017 it overheated and I had to pull to the side of the road and noticed a severe coolant leak coming from the engine block. When I got the car home I did some research and noticed a Honda service bulletin (above) and saw we were not the only ones having this issue. We called american Honda and they started a case for us and recommended that we take it to our local Honda to be inspected further. We made a appointment for the inspection and after Honda inspected it they diagnosed it with a cracked engine block. This is do to their faulty defected product. Honda should stand behind their product and fix the issue. This car was meticulously maintained by my local Honda and has been in the family. We were never notified of this bulletin or else we would had brought our Civic in sooner before there supposed extra 10 year warranty expired. It shouldn't matter how many years Honda knows this is a ongoing issue and it will continue to happen if it doesn't get taken care of the right way. This could potentially be a dangerous situation and I believe Honda needs to step up.
I have 2007 Honda Civic. I have got engine block leak problem. Which is costing me more than car value. This is manufacturing defect. Should be covered by Honda.
Engine block cracks and leaking coolant. Our 2007 Honda Civic started leaking fluid on 12/27/2017. This cause temperature to become red with white smoke coming out of the front hood while I was driving with my wife and 3 month baby. It looks very dangerous to drive. We found out Honda had extended the warranty on this to 10 years because of known defects. Unfortunately, I experienced the defect 14 months after my Civic's 10 year warranty period. Honda corporate and our local Honda dealerships are not willing to honor and fix this defect. The want to charge $5,000 to fix it. This should be a recall as so many people are experiencing this. A car should not be considered unsafe to drive at 11 years old and require $5,000 repair, and pose a risk of endangering a family with a newborn safety.
I was in a highway and my engine heated. I let it cool down and found out that the coolant/ antifreeze had been depleted completely. I replenished it. Later diagnosis resulted in identification of crack from the engine block. My 2007 Civic had gone out of warranty for their extended 10 years. It has low mileage of 94000 miles. These specific problems seem to occur in Honda at around 90K to 110K. So for people like us who have low mileage, we are not helped by the extended warranty and have to pay out of pocket which I cannot afford. I feel like I have been cheated. The recall number is A10-048
Engine block- engine block cracked causing my to leak fluids and have my car overheat instantly while driving. Honda issues a ten year warranty on the engine block but my car is five months past due of the warranty. Honda knew that its engine block was flawed and refuses to fix it even though I could have been seriously hurt or even killed because of this defect.
The 2007 Honda Civic as a known problem of cracks in engine block. Over time, the crack causes coolant leakage, and will render the vehicle completely inoperative. Our 2007 has 77,000 miles, and the engine completely shut down while my daughter was driving on a busy city street. Smoke was deteted; next minute the car would not move. Honda knows about the problem, but is doing all it can to avoid a recall. There is no preventive maintenance that could be done to prevent this known mfg defect.
"cracked engine block" I own a 2007 Honda Civic. I purchased it new from a Honda dealer and just recently starting experiencing a coolant leak. After a 35 minute commute to work, as I get out of my vehicle, I would notice a burnt coolant smell. I brought my vehicle to my mechanic and as soon as I mention the word coolant...my mechanic informed me the american Honda corporation is aware of the problem with their 2006 to 2009 Honda Civic's that have crack engine blocks which causes coolant to leak out. I was flabbergasted! I purchased my Honda due to their reputation of reliability and longevity. How could they be aware of this problem and only issue an extended warranty and not a recall. This is a huge safety issue. I contacted the american Honda corporation and they said based on my VIN#, my vehicle is out of the warranty period by 4 months and they will not cover the repair or replacement of the engine block. I feel the NHTSA need to force Honda to issue a recall on all Honda Civics between the years of 2006 to 2009 with cracked engine blocks. I have read it was due to poor casting that caused these engine blocks to crack. Honda will continue to receive calls and complaints in regards to this issue because they have sold millions of these vehicles to unbeknownst americans.
Honda tsb# 10-048, my sons Honda Civic over heated due to a known crack issue in the engine block. This car was purchased as a used car from a Honda dealer. He was driving his car when it just started to shut down and he had to pull over. The engine overheated without warning while he was driving and got so hot that it melted the oil dip stick (see image), lucky it did not go on fire, the ignition coil was also melted to the engine block. I know that Honda extended their warranty on this, and my car is 2 months pass that date with only 57K mles on it. Why should I have to pay for a know issue that can show up at given time. Whether it is 5,10 or 20 years it is a know defect and Honda as company should be standing behind their product. I never received any notification of this issue in writing from Honda at anytime to watch for this potential problem. I understand it would be a financial burden to do a complete recall but I believe that is what needs to be done. This is a dangerous situation for people who are not aware of this potential danger.
My 2007 Honda Civic coupe overheated on interstate in fl and stopped operating. Vehicle would not start up again and required to be towed.it was determined that the engine block was cracked and leaking fluids. Honda knew about this problem and extended the warranty to 10 years. My car was purchased in Oct of 2006 and incident occurred in Sept of 2017. My vehicle is in excellent condition but Honda has only offered to pay $3000 of the $6100 repair. I find that that is not good enough and they should be responsible for this defect and should have recalled this model and not wait for the engine to crack. They knew of this defect and played the odds that not all of the cars would breakdown. I never even recieved the notification of the extended warranty. I found out about it after breakdown and researching it on internet. A full recall should have been implemented if they knew there was a faulty engine block.
The contact owns a 2007 Honda Civic. While the vehicle was operated at low speeds, it experienced a loss of power and black smoke appeared from the engine compartment. The vehicle was pushed to the side of the road. The contact did not see flames; however, a coolant leak was observed. The vehicle was towed to an independent mechanic where it was diagnosed that the engine block was defective and needed to be replaced. Checkered flag Honda (6541 E Virginia beach blvd, Norfolk, va) stated that the failure was included in the extended coverage for the engine block. The manufacturer stated that the unknown NHTSA campaign number for the failure had expired. The failure mileage was approximately 166,000.
The contact owns a 2007 Honda Civic. While driving at unknown speeds, the contact heard an abnormal clicking sound when the brake pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that transmission fluid was leaking and the engine block was cracked. The local dealer was not contacted. The manufacturer was notified of the issue and stated that the warranty had been extended; however, the contact missed the deadline. The contact was advised to replace the engine or purchase a new vehicle. The failure mileage was 163,000.
We have a 2007 Honda Civic with 62200 miles and noticed it started running hot and rough idle. Took it in to a repair shop we have used for years( that also does manufactures authorized maintenance) for the problem, and it was diagnosed with a cracked engine block. We are two months to the day out of the extended warranty for this known problem. We have never received any notice from Honda about this problem. This was my wife's main vehicle, and thankfully this was not a catastrophic failure that left her stranded. This is not a small component failure. This leaves the car undrivable and practically worthless for trade-in or resale.
A D V E R T I S E M E N T S
- Moorpark, CA, USA