This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Honda hybrid ima problems Honda update now car really unsafe. Never know when hybrid will go gas mileage went from 45 to 32 mpg cant get up to speed at lights tired of people blowing there horns at me. Please help us hybrid owners very unsafe car with ima update Honda want put it back to org spec.
On my 2007 Honda Civic hybrid the ima battery will suddenly drop from a charge to no charge. When this happens the car loses almost all acceleration power because the gasoline engine is forced to charge the battery up. This has happened to me during acceleration onto major highways during rush hour which is extremely dangerous without acceleration power. I would like Honda motor to address this issue instead of issuing software recalls that do nothing to the car.
Honda Civic hybrid ima no assist or lack of assist and mileage reduction after ima software recall update. I had no issues prior to the ima recall software update performed at the dealer. The car seems to now use less electric motor power to accelerate or to go up hills. This can become dangerous in certain situations. Also the car has seen a decrease in fuel economy of 16% city and 24% highway. Contacted 2 different Honda dealerships and they both said some people have the same issues but Honda does not have a solution for them. Called Honda motor Corp. Directly to try to get warranty fix or at least for them to uninstall the ima sw update and they said they cannot do that. They will not replace my battery which is still under the 8 year warranty or resolve my sw update issues. It seems with so many people having an issue someone like the government should step in and force Honda to rectify the issues for free rather than having people waste their time going to small claims court or filing a class action suit.
The contact owns a 2007 Honda Civic hybrid. The contact received notification from the dealer to bring his vehicle in for servicing where they performed an ima service upgrade. After the servicing, the contact stated the electric motor assist did not work. Both the dealer and manufacture were contacted who informed the contact that the software upgrade could not be undone. The vehicle was not repaired. The current mileage was approximately 59,000. The failure mileages was approximately 56,000.
The contact owns a 2007 Honda Civic hybrid. The contact stated that in August 2010, the dealer reprogrammed the computer which caused the vehicle to lose power and not accelerate normally. The vehicle was inspected by the dealer who stated that the reprogramming was the cause of the failure. The vehicle had not been repaired. The failure mileage was approximately 28,000.
- Naples, FL, USA
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I received a letter from american Honda Corp. Stating that I needed to get a software update on my 2007 Honda Civic hybrid ima battery. I took the car to my local dealer and since the update has been installed the car is dangerous to drive when entering the freeway. The failure to accelerate happens everytime I enter the freeway. The consequences of this failure is that cars behind come up on me very fast and I have no power to get in the flow of traffic. It has little acceleration to match traffic flow. It seems the car is mostly operating on the small engine and has little assist from the battery, since the update has been installed.I called american Honda they said there was no problem with the update on the performance of the car and they would not do anything regarding my concerns. I feel this car is an accident waiting to happen. As well, Honda said they will not change the warranty on the battery even though they have changed how the battery operates since they have installed the update. I ask you to consider telling Honda to recall this car and make it safe to drive. I want my car to run the way it did before the software was installed. A side complaint is that the good gas mileage I got on a tank of gas as dropped considerably since the update.. thank you for your consideration on taking on this complaint.. P.S. there has been no accident. I filed this complaint so that there is none in the future. The incident date of August 11,2010 is the date the new software was installed in my car.
This is regarding a 2007 Honda Civic hybrid. The ima system/electric battery is not working as it used to. Recently there was a service bulletin issued by Honda to have the ima software updated at any Honda dealership. The service bulletin dealt with the issue of the electric battery not charging properly and no/minimal assist from the ima system when accelerating. There is no change in how the car is performing after the software update and the mpg has gone down from 42 to 32 mpg. The electric battery is not charging as it used to initially and there is hardly any assist when accelerating. My wife and I have almost gotten into really bad accidents when trying to merge on the freeway. Without any assistance from the electric battery, the car has literally no acceleration. On a few occasions we were almost run over by semi's because we couldn't merge with the traffic fast enough. I've reported this issue to multiple dealerships in bay area ca but they insisted there is no problem with the hybrid batteries. They state that if there is a problem then a warning light should come up on the dashboard indicating the problem. I don't know why the light is not coming on but I proved to multiple dealers that the battery charge does not hold. They saw how the car was behaving but said they were not able to do anything till the vehicle's onboard computer indicated that there was an issue with the ima system. I then contacted Honda usa and reported the issue. They were polite but declined any help. They also said that the car has an onboard computer that displays an error if there is an issue. I told them that this problem can cause fatal accidents on the highway because the car does not have any power and it is not fit to be driven on the highway but Honda usa said that they were not aware of any such issue. I strongly feel that they are aware of the issue and even tried to correct it via the latest software update but it didn't work and they're not willing to replace the battery.
The ima battery pack in my 2007 Honda Civic hybrid failed at 68,000 miles. Prior to the failure, on one occasion the engine shut down at a stop sign and had to be restarted. The battery failure occurred while my wife was driving the car on a freeway and the failure resulted in a considerable drop in power, but the car continued to run on the gasoline engine alone. Honda previously installed a software update in the vehicle apparently to address battery issues. Honda is replacing the battery pack under warranty.
The contact owns a 2007 Honda Civic hybrid. The contact stated that the electrical battery, or the ima system, would not hold an electrical charge. The vehicle was taken to the dealer who advised the contact that if a light did not illuminate within the instrument panel stating there was a failure with the vehicle, they were unable to assist. The manufacturer was contacted stating that a warning light should have illuminated indicating a failure and if not, they were unable to provide any assistance. The failure mileage was 56,000. Updated 04/15/11
On August 18, 2010 my 2007 Honda Civic caught fire in my driveway. At about 10:30pm I looked out my bedroom window to see if I put the driver's window up and discovered that my car was on fire. Flames where coming from the right front fender/passenger side mirror area. When I got closer to the car I could see a clear-yellow-ish flame that was burning a whole in the fender from the inside out. I had called 911, but I was nervous about the car being so close to the house and I put out the fire myself. The damage was relatively minor and the car was repaired. Originally, the insurance company said that a faulty wiring harness caused the fire. They later stated that the cause was undetermined. There is another report of a 2007 Civic catching fire due to a faulty wiring harness on this site.
I had the software updated in my 07 Civic hybrid in August 2010. Since the update the car has no electric assist when the battery is half full or less. My battery is in this state at least half of the time and Honda tells me that it is normal and that the lack of power when accelerating is the result of the update. This has made the car feel very unsafe to drive, especially when pulling onto the highway. I was almost rear ended the last week in August pulling on the highway because my car had no pickup as a result of this update.
Own a 2007 Honda Civic hybrid. After about one year of ownership, the car started exhibiting troubling characteristics with the power management and available power. The car relies on a gas engine and electric assist to provide full power in all driving situations. During the summer when teperatures rise, the car starts to have difficulty providing power from the electric motor due to the battery crashing to 0. once the battery "recalibrates" the car provides very little power using only the gas engine. This battery crash happens on a daily basis and means in the real world that when I am pulling out into traffic I may have very little power to get the car up to speed and risk getting hit by oncoming traffic. To say the car becomes "sluggish" is an overstatement. Honda has been unwilling to address this issue and it appears that the ar has a material defect that prevents the batteries from operating as intended in real world situations. When the air conditioner is in operation the battery will crash each time you drive the car. I feel very unsafe in this vehicle and Honda is doing nothing to address the complaints.
Honda Civic hybrid 2007 has worse mpg (28mpg on average) than its non-hybrid twin or other comparable models, after the new software for integrated motor assist was installed by Honda dealership. When I bought the car it was marked with 45mpg average. My battery seems to have been damaged as it does not hold charge.
I have a 2007 Honda 'hybrid'. recently I received a letter from Honda reference to the batteries. As instructed I went to the dealership and had a new computer chip installed. Problem, my acceleration from start is greatly diminished and my fuel economy has gone down about 3 mpg around town. Please assist. Thankyou.
Note: I wish I had found this site years ago. I could not get past Ford "brick wall" to speak to an engineer! 1. 1997 aerostar - accelerator pedal was pressed down quickly to pass (2 lane highway). 2. now in the left lane, not far ahead of passed the car - I experienced a complete loss of power - hard right over to soft shoulder - avoided an oncoming head on collision - L just missed the car being passed by inches and stopped. The crimped end of cable to the carburetor had released from the accelerator pedal. 3. I clamped the cable back onto the pedal with vice grips. (drove to dealer). Ford replaced the cable. That problem has not happened again. (I do not press down hard either!)
My 2007 Honda Civic hybrid is frequently sluggish and doesn't accelerate as rapidly as I was used to when it performed better. Now, when I'm turning left in front of oncoming traffic or merging into high speed traffic I never know if my car will accelerate quickly enough or not. I've taken it to Honda multiple times and they always say it's fine. More recently I realized it was because it wasn't getting its previous level of battery assist because the battery is performing much worse than it used to. I reluctantly did the softward update Honda is recommending to extend battery life, but have since realized it is probably making the issue worse. This problem has been going on for one year, or slightly more. I've taken it to Honda 5 times. It happens approximately once or twice per day that I don't accelerate with the car's full power.
The contact owns a 2007 Honda Civic hybrid. The contact stated that he had an ima battery in the vehicle that would not charge in hot weather. The vehicle also began to accelerate without warning. The dealer was contacted and stated that they have been updating the software in the vehicle. The manufacturer stated that there was nothing wrong with the battery. There have been no repairs just software updates. The VIN is not available. The failure mileage was 43000 and the current mileage is 45500. Updated 10/21/10. Updated 10/26/10
I have a 2007 Honda Civic hybrid. I have noticed that the battery is suddenly drained of its charge during hot weather when I am at a stop. This caused me to pull out into traffic with literally no acceleration. This has led me to almost being called by oncoming traffic on a couple different occasions. I know Honda is aware of this happening as they have sent out a notice to have the battery software updated saying that the battery is being drained and deteriorating over time. I think that they know that this is a major safety issue and they are not admitting it. Honda has to be held responsible to provide a fix for this situation before someone gets killed if they haven't already.
A D V E R T I S E M E N T S
- Sanford , NC, USA