This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was involved in an auto accident in 10/2012 and was labeled as totaled by the insurance company. Airbags deployed when car his railing on highway.
Paint peeling all over roof, hood, fenders, and trunk leaving a white frost. Looks horrible. Started about 3 years ago on the hood and has slowly spread across the car with no signs of stopping.
The clearcoat/paint on the roof of my 2006 Honda Civic ex, color galaxy gray is peeling and white spots have emerged. It looks terrible! I keep my car very clean and would like the defect handled appropriately whether that be painting or whatever.
The paint began to peel away from the car about 1.5 years ago. The dealer said it was due to normal wear and tear. Refused to fix the problem. Car looks horrible
- Norwood, MA, USA
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The contact owns a 2006 Honda Civic. The sun visor in the vehicle was repaired per a recall. However, the sun visors were still detached from the vehicle and needed to be replaced. The vehicle was taken the dealer and repaired, but the failure recurred. The vehicle was not repaired again. The manufacturer was not made aware of the failure. The recall details were unknown. The approximate failure mileage was 131,133.
My 2006 Honda Civic LX manual transmission in galaxy grey metallic, VIN [xxx], has peeling and cracking paint on the hood, passenger side fender, and roof. On 07/29/16 the car had 38,000 miles. I showed it the dealer on 10/29/15 and they took pictures of the car and sent them to Honda, but I never heard anything from them. This car is waxed twice a year, in the spring and fall with a good quality clear coat safe wax from turtle wax. I take pride in the appearance of this vehicle and Honda?S refusal to remedy the problem is very disappointing. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Due to Honda's admitted poor paint job, paint began coming off (on roof first). Honda said they extended warranty, without notifying owners. Also say it is not safety risk. If the roof rusts, the sun roof will certainly dismount causing safety issue; if side panels rust, exhaust enters passenger compartment causing safety issue. Furthermore, headlights cloud tremendously regardless of preventative attempts. If driver can't see properly or another car cannot see the Honda, it is a safety risk. Honda America is simply a lame, perhaps once good company now trying to ride on reputation to sell poorly constructed vehicles and deny all liability for faulty work by claiming it is not a safety issue. So far, nothing has happened, and I'd like to keep it that way. However, if Honda America does not own their mistakes and faulty work, correct the problems it is a matter of time before a safety breech occurs.
The paint is wearing off the roof and the trunk. This should not happen and is a well known problem with Honda's. they only offered to pay 15% of a bill of at least $1350.
A few months ago I noticed discoloration of paint on my roof. It could have been there for quite some time and I just never noticed it. Today while getting an oil change, the tech advised me that Honda had had a recall on Honda Civics and other models to cover the repainting of fading and/or peeling paint, clear coat, etc., on the affected year models. I had never been advised of the recall or I would have brought it in sooner.
My paint on my car was coming off. Honda was supposed to repaint it. They had used some new environmentally friendly paint on their cars and many cars were having problems with it. Honda, costa mesa took photos of my car and supposedly booked me down for a date to bring my car for a few months later before I was supposed to get married. That was done because I needed my car for transportation at that time and if they repainted it, they would have to keep my car for a few days to weeks so they "scheduled" it for a time I wouldn't need my car. I bring my car in before my wedding and Honda said they no longer repaint the cars. I have the info of the person who had taken the photos but he was no longer working. I called them to make sure I was still "scheduled" and I even spoke to the new person who was transitioning into the position while the current person was still there and they both assured me that I was still scheduled for my repaint. I can't believe such a large company acts like this. They did not produce quality and don't fix their mistakes. This shows them to be so dishonest and dishonorable. I used to be loyal to Honda and I'm so disgusted by them now. I definitely do not recommend a Honda to anyone anymore and steer people away from such a horrible company.
Driver door key cylinder failed and required replacement. Could not access car on a sub zero night and had to wait 2 hours for emergency assistance. Driver's door is the only keyed door on this 4 door model. We are now on our third door cylinder since the car was purchased new. Last failure was 3 years ago. Repair costs for this defect now total around $2,000. For the same door!!! have never owned any other car where there was a single lock failure until this Civic (and our family has owned 15 over the years). Of course, Honda's customer service position is "not our problem as the car is out of warranty" this is clearly a supplier design or manufacturing defect. Very disappointing.
The air bags in my vehicle did not deploy in a front and back end collision that I was involved in. It caused me to fly forward and injure myself, hitting the steering wheel in my chest and abdomen. My car was at halt at a traffic red light and a Ram 1500 van whose brakes failed to apply bumped into my car from behind, which caused my car to also collide with the car in front. This caused severe damage to my car, both in front and back and the air bag signs went on and the seat belt retracted but the air bags did not get deployed inspite of such severe impact.
A D V E R T I S E M E N T S
- Baldwin Place, NY, USA