This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Last August 2009, I experienced brake failure 3 times while driving my 2005 Honda Civic. The brake pedal went all the way to the floor and there was no braking. I had the vehicle towed to Honda dealer where I bought it from and they adjusted the brakes and documented it was repaired. The brakes failed again two days later and this time, they could not find the problem. The advised me in writing to continue driving it until it happened again and to bring it back. The car is still under warranty and I hassled with them and the national american Honda corporation customer service and got no satisfaction, no repair. In the dealer's service department documentation they tried to claim that my brake shoes were worn out, but that was not true as they had been installed just one month before and subsequently when independent mechanics looked at them, they told me the brake shoes and rotors were fine. Independent mechanics advised me to get the master brake cylinder changed. For 3 months I did not drive the car, I documented the problem in detail and tried to persuade Honda to fix it. Their flat out refusal by denying there was a problem (I had the car towed 3 times to the dealer after each episode of brake failure) was extremely frustrating. Finally, in October 2009, I had the car towed to another garage and they replaced the master cylinder. The brakes have not failed since, but while stopped at a light the other day, it seemed that the pedal was once again slowly creeping toward the floor. This is how the problem had started so I'm wondering if it truly has been fixed. I have much documentation of the above events. The news of the recall that just occurred with Honda vehicles having "soft brakes" matched exactly the description of my problem with subsequent brake failure, so that grabbed my attention. I did not know your website existed until I read the news reports about that recall and so I am very interested in reporting my problem. Thanks so much!
When traveling over a bump or bumppy road the brake pedal of my Honda Civic hybrid becomes soft and ineffective until after I have passed over the bumps.
TL-the contact owns a 2005 Honda Civic hybrid. The contact stated as he is coming to a stop and step on his brakes or hit a bump he loses his brakes it felt as if there is no brakes. The vehicle was taken to the dealer and contact was told this is normal. The manufacture was also call and inform contact they will give him a return call but they never did...mw updated 03/15/10 the consumer stated the problem has been persistent since the vehicle was purchased and still continues. Updated 07/09/10.
2005 Honda Civic hybrid, when braking tires squeal like they are skidding. This has happened 3 or 4 times, usually after driving for more than a few hours. I try to apply the brakes on a regular stopping event, just even gently application to the pedal, and the front wheels make an audible skidding sound.
1) since I bought the car in 2005 (new), periodically the anti-lock brake system kicks in for no apparent reason (while I am braking, of course). 2) under the above situation, as well as at other times when the antilock brakes kick in, I cannot get the ABS to disengage no matter what I do, until the car has reached a complete stop. 3) intermittently, the antilock brake system, when it kicks in, the car will take an exceedingly long, very very exceedingly long time to stop. Very exceeding long. At almost all these times, I was already going very slowly toward a stop sign, stoplight or approaching an intersection to turn. It seems that the wheels lock up and the car just slides. As a result of #3, I have run innumerable stop signs, a few stop lights, the other night I almost hit a car head on, missed the turnoff to my street by almost 200 feet, missed my driveway by about 100 feet. This was on snowy, wet slushy roads. But, I will tell you when approaching the intersections and turns, I could not have been going slower without being at almost a dead standstill. It is very fortunate that in each case there was no accident. But, the dealership tells me that is the way the ABS system works, there is nothing wrong with it and nevertheless they cannot reproduce the problem. Has anyone else reported this problem? I have contacted Honda corporation, checked for bulletins, etc. And I find nothing. I do not believe antilock brakes are supposed to work like this.
The contact owns a 2005 Honda Civic. The contact's vehicle was in an accident one week after purchasing of the vehicle on June 30, 2005, the accident occurred on August 8, 2005 while pulling into a baseball diamond at 35 mph, and pressing the brakes they would not hold, causing the vehicle to smash into a fence. The contact received the car back from the state farm authorized body shop on September 6, 2005, and had another brake failure on September 9, 2005. This time he drove the car at 40 miles and probably pressed the brakes about 25 times, and they grabbed. Then, depressed them about three inches and then grabbed again. He contacted state farm insurance, and they told him to contact Honda national, which he already done and filed a complaint with the manufacturer. Also, state farm was investigating this issue.
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- Dover, DE, USA