This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact purchased a 2005 Honda Civic in March 2005 with 0 miles. In April 2005 the contact noticed a cracking noise while applying the brakes. However, once the vehicle was in motion and stopped at any time there after the noise was no longer heard. The brake noise occurred every initial startup of the vehicle, after it has been stopped for a period of time, and the brake was applied shortly after ignition. The contact took the vehicle to thomason Honda of gladstone, Oregon. The contact stated that the front brakes MA de a cracking noise. The dealer described it as a clicking noise and referred to it as being a normal characteristic of the vehicle's brake system. The contact wrote two letters to Honda. The first letter from Honda Motors, on April 25,2006, explained that the noise was caused by the switch partner not fitting squarely in the brake casing. The contact wrote a second letter to Honda of America pointing this issue. The contact received a reply letter May 18, 2006 from Honda motor explaining that the clearance between the brake caliper brackets can cause the pads to hit the caliper bracket when first applying the brakes, causing the noise.
- Portland, OR, USA
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- Portland, OR, USA