This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Honda Civic. The supplemental restraint system light remained illuminated. The manufacturer stated that the VIN wasn't included in the Honda voluntary service warranty extension 06-009 for the supplemental restrain system trigger;therefore, they would not assist with the repair. The vehicle wasn't repaired. The failure and current mileages were 91,500.
The contact owns a 2004 Honda Civic. The contact stated when starting the vehicle; the air bag warning light was illuminated on the warning panel. The warning light indicated that the air bag was turned off. The dealer replaced the battery. Several hours following repairs, the air bag warning light was illuminated again. The vehicle was taken back to the dealer where he advised he was unsure what the exact failure was and would not be able to repair it. There were no further repairs to the vehicle and the failure persisted. The VIN was not available. The failure mileage was 80,000 and the current mileage was 82,000.
The air bag deployment system on our 2004 Honda Civic hybrid has shut down. The mechanic at our dealership, open road Honda in Edison, NJ, says it'll cost $825 to replace the computer sensor system which controls the bags. Our car is 5 years old and has about 101,000 miles on it. It has been well maintained, mostly by the dealership, and still runs more or less like new. The manual says the SRS system is supposed to be maintenance-free. Naturally the car is past warranty. Is it normal and expected for air bag systems to break down for no apparent reason, at this point in the car's existence" is there something wrong with 2004 Civics which might have caused this malfunction? has there been a recall we may not be aware of regarding this part? have other Civic owners reported the same or similar problems. And of course do we have any rights to get the part repaired at no or at a lower cost than what we were quoted"
- Highland Park , NJ, USA
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SRS airbag light indicator went on suddenly on ignition and never turned off. Brought to dealership who said the SRS fuse box needed to be replaced as it wasn't under warranty anymore. Other Civic's also have multiple complaints of this. Front passenger window also moves up real slow almost to a halt sometimes using both driver and passenger power window switches. Haven't taken this in as already past the warranty too. Electrical stuff seems to be going kaputz after the warranty ended.
May 14, 2007, purchased from local dealership as "certified" w/ 150 point inspection to include SRS airbags; however, a week after purchase; dashboard airbag icon illuminated; called service department and was told "airbag will not deploy. After leaving the service department June 23, airbag icon was back on within a week; at that point my investigation/research began regarding this vehicle; and discovered others had same exact experience with the vehicle.
: the contact stated while driving 20 mph the vehicle was hit on the passenger side, causing the vehicle to become airborne flying over a three feet concrete barrier, hitting a another vehicle head on. The airbags did not deploy. Seatbelts were in use however back and neck injuries were sustained. There was police report filed at the scene. The vehicle was towed to the dealer and is awaiting inspection.
My side air bag light has been alternating between going off and on and staying on for long periods of time. I took it in to the dealer as it is still under warranty and initially they could not locate a problem. Finally, after my insistence, they pursued it a bit further(the computer read-outs showed no problems) and discovered there is some problem with a sensor located in a seat so all air bags are disabled until the part arrives. I am not happy about riding in our only vehicle until they get the part to fix the problem.
Driver air bag did not deploy in front end collision with serve damage to car including moving the engine, replacement of the radiator, fan housing, ft bumper and hood. Speed approx. 35 mph. Several complaints have been made to Honda in regard to the air bag light. Honda dealer even assured the owner one week prior to accident that air bag was functioning.
Air bag light is staying on. The manual says to take it in in as soon as possible. Contacted the dealer, and they could not see vehicle until Friday. They said the air bags would not deploy if I in a car accident between now and then.
I was in an accident on Nov 19th, 2004. Driver side airbag was not deployed at the time of accident. There was no passenger in my car, but passenger side airbag deployed. I called Honda several times. They do not like to discuss this issue with me. Honda is asking for a statement from geico, insurance company. Geico is saying this is an issue of car manufacturer. Geico provided me photo showing passenger side airbag deployed. Honda does not want me to take the vehicle to the dealership where I leased it. I don't feel safe to drive this vehicle. Today, Jan 24th 2005, I spoke with Mr. Armen yerzatian @ 800-999-1009 X118141. He is a supervisor @ customer service. He told me there is nothing he or Honda can do if they don't receive a statement from insurance company, geico.
While driving accelerator pedal became stuck, and vehicle smashed into a fence after placing it park. The air bag struck consumer in the face. As the consumer looked down at the instrument panel, all of the dials were at zero. (no gas, no speed, no hot/cold indicator) the consumer parked the vehicle, restarted it and everything was back to normal. The consumer said that she was making a left hand turn, then all of a sudden, she was on a sidewalk, pulled into the road and was across in the next intersection heading for the drainage basin. The consumer was unable to stop the vehicle.
A D V E R T I S E M E N T S
- Cordova , TN, USA